Active & Wellness Hotel Subterra

Hotels
7.7 (120 reviews)
Horní Žďár 1 , Ostrov , CZ

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Misleading room descriptions

Categories

Cleanliness
6.08
There were reports of mold and dust in the bathrooms and rooms.
Service
9.07
The staff was noted to be friendly and attentive, though there were some issues with reception.
Location
9.07
The location was convenient for access to the ski area.
Room Quality
7.08
Some rooms were described as misleading, not matching photos, and having maintenance issues.
Amenities
8.07
Amenities available but some had additional charges.
Value for Money
6.08
Considered overpriced for the quality and unexpected charges were mentioned.
Food and Beverage
7.08
Mixed reviews on food quality with complaints regarding breakfast options.
Overall Experience
9.07
Despite issues, some guests enjoyed aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:05

Property Description

Luxurious Spa Area
Indulge in relaxation at Hotel Subterra's spa area with a sauna, hot tub, and a variety of massages to rejuvenate your senses.

Delicious Dining Experience
Savor Czech and international delicacies, including special duck and goose dishes, at the on-site restaurant for a culinary journey like no other.

Convenient Location and Amenities
Benefit from free WiFi, private parking, and easy access to nearby ski areas and attractions, making Hotel Subterra the perfect choice for your stay in Ostrov.

Book now to experience the ultimate blend of comfort and luxury at Hotel Subterra.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.7
Based on 120 reviews
Cleanliness: 6.08
Service: 9.07
Location: 9.07
Room Quality: 7.08
Amenities: 8.07
Value for Money: 6.08
Food and Beverage: 7.08
Overall Experience: 9.07
K
Kristina • couple • sk
10
Pros:

Ranajky za tu cenu velmi drahe ale inaksie super ubytovanie velmi ciste postel perfekny vyborni lokalita a personal perfekny professionalni pristup hlavne pani na recepcii velmi mila a prajemna urcite sa radi vratime a vsetkym doporucujem vysoka kvalita

2026-09-16 • via Nuitee
S
Sommer • couple • de
8
Pros:

Personal war super nett. Essen war lecker.

Cons:

Whirlpool war leider kalt

2026-09-14 • via Nuitee
D
Daria • solo_traveller • ua
7
2026-09-08 • via Nuitee
W
Werner • solo_traveller • de
5
2026-09-07 • via Nuitee
J
Jan • solo_traveller • cz
7
2026-09-02 • via Nuitee
J
Jan • solo_traveller • cz
7
Pros:

Socha

Cons:

Koupelna

2026-09-02 • via Nuitee
D
Dirk • couple • de
8
Pros:

Sehr gutes Abendessen und nettes Personal

Cons:

Frühstück wäre verbesserungsfähig

2026-08-31 • via Nuitee
S
Sonja • couple • au
8
2026-08-14 • via Nuitee
K
Kateřina • couple • cz
7
2026-08-12 • via Nuitee
P
Piotr • couple • ch
8
Ok
Pros:

Ok

Cons:

Ok

2026-08-12 • via Nuitee
B
Barbora • couple • cz
8
2026-08-06 • via Nuitee
P
Pavol • solo_traveller • cz
7
Pros:

Dog friendly

Cons:

Chyběla klimatizace.

2026-08-05 • via Nuitee
M
Maksim • family_with_children • us
7
2026-08-05 • via Nuitee
R
Renata • couple • cz
6
poměr cena výkon dobré
Pros:

snídaně a večeře výborné, postel pohodlná

Cons:

koupelna byla tak malá, že se do sprcháče nevešly dveře, tak tam byl závěs, což bylo velice nepříjemné, lepilo se vám to na tělo, v hotelu, kde v místě byla malá kumulace lidí a nic okolo, tak mě nemile překvapilo placené parkoviště 100,-kč za den

2026-07-21 • via Nuitee
Y
Yauheni • couple • pl
8
2026-07-18 • via Nuitee
P
Patrick • solo_traveller • de
1
Muss nicht sein
Pros:

-

Cons:

Nicht sauber, viel zu teuer für das Zimmer und das Frühstück

2026-07-17 • via Nuitee
M
Mārtiņš • couple • lv
9
2026-07-15 • via Nuitee
I
Iveta • couple • cz
7
2026-07-14 • via Nuitee
Валерій • family_with_children • ua
5
2026-07-12 • via Nuitee
H
Honza • solo_traveller • cz
10
2026-07-11 • via Nuitee