Hotel Imperial Düsseldorf Superior - Sure Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8 (1690 reviews)
Venloer Str. 9 , Düsseldorf , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory breakfast
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
7
Some reviews indicated that cleanliness wasn't up to expectations, particularly with dirty mirrors.
Service
9
Overall, staff were described as friendly and helpful, enhancing the service experience.
Location
9
Many reviews highlighted the hotel's proximity to the city center and ease of access.
Room Quality
7.5
Rooms were noted to be functional but could be considered basic or dated in parts.
Amenities
7.5
Limited amenities were a concern, with some guests missing facilities like a kettle or bar.
Value for Money
8
Guests felt that for the price, they received satisfactory overall quality.
Food and Beverage
8
Breakfast was noted positively by several guests, although some found it limited.
Overall Experience
8
Although some issues affected individual experiences, the overall sentiment remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:21

Property Description

Modern Rooms with Amenities
The Hotel Imperial offers bright and elegantly decorated rooms with satellite TV, a desk, and Wi-Fi. Each room also features an en suite bathroom for added convenience.

Convenient Location
Situated close to the River Rhine, guests can enjoy impressive views of the terraced slopes. With easy access to public transport links, including the Nordstraße underground station just a 3-minute walk away, exploring the city and reaching the exhibition centre is hassle-free.

Delicious Dining Options
Guests can kickstart their day with a rich breakfast buffet at the Imperial Düsseldorf. For those on the go, packed lunches can be prepared upon request, ensuring a satisfying culinary experience throughout your stay.

Experience comfort, convenience, and great service at Hotel Imperial Düsseldorf. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 14 per day.

Location

Guest Reviews

8
Based on 1690 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
A
Avaratzis • solo_traveller • cy
8
Pros:

Perfect location, wonderful and very helpful staff. Room was clean and complementary water was offered. The place and hotel felt safe and friendly.

Cons:

It could use some renovation, no English TV stations, but everything else was very good.

2026-07-24 • via Nuitee
A
Alyssa • couple • de
8
Komfortables Hotel für einen Düsseldorf-Städtetrip
Pros:

Gute ruhige Lage, reichhaltiges Buffet, freundliche Mitarbeiter, saubere Zimmer, bequeme Betten

Cons:

Keine Klimaanlage, wir hatten ein Zimmer im Dachgeschoss, was sich sehr schnell aufgehitzt hat

2026-07-24 • via Nuitee
M
Maurizio • solo_traveller • de
8
Pros:

das es in der Nähe der alt Stadt war

2026-07-23 • via Nuitee
R
Ricardo • solo_traveller • na
9
2026-07-23 • via Nuitee
C
Christiane • solo_traveller • de
7
2026-07-22 • via Nuitee
C
Christiane • solo_traveller • de
8
2026-07-19 • via Nuitee
N
Natascha • family_with_children • nl
7
Prima hotel op een centrale plek
Pros:

Zeer nette en ruime kamer, schoon en in orde

Cons:

1 kleine lift voor het hele hotel, die ‘s ochtends niet gebruikt kon wordt ivm de schoonmaak karren.
Wij zaten aan de straat kant, dat was wel heel rumoerig met de ramen open

2026-07-18 • via Nuitee
L
Lukas • solo_traveller • de
8
2026-07-16 • via Nuitee
A
Anne • extended_group • de
8
Würde ich auf jeden Fall wieder buchen
Pros:

Sehr zentral gelegen, freundliches Personal, gutes Frühstück, gute Matratze

Cons:

Leider fehlte mir eine Klimaanlage, denn es war sehr warm, an unserem WE in Düsseldorf.

2026-07-16 • via Nuitee
H
Hafiza • solo_traveller • de
8
Pros:

Ich habe mich sehr darüber gefreut, dass ich das Fenster öffnen konnte. Der Sonnenuntergang im 4. Stock war wunderschön.

2026-07-13 • via Nuitee
S
Stephan • extended_group • de
9
2026-07-13 • via Nuitee
E
E.J. • couple • nl
7
Pros:

Vriendelijk personeel; goed ontbijt; goede bedden.
Gunstig gelegen t.o.v. openbaar vervoer. Pakeergarage.

Cons:

Kamer en verdere aankleding wat gedateerd; geen klerenkast; geen airco; oude, trage lift.

2026-07-13 • via Nuitee
N
Nicole • solo_traveller • de
8
2026-07-12 • via Nuitee
M
Marcel • couple • ro
10
2026-07-11 • via Nuitee
M
Miriam Verena • solo_traveller • de
7
Pros:

Gute Lage

Cons:

Preis- Leistungsverhältnis

2026-07-11 • via Nuitee
L
Lioba • solo_traveller • pt
8
2026-07-11 • via Nuitee
S
Susana • solo_traveller • es
7
Pros:

Es un hotel familiar. Habitación grande . Tiene terraza exterior para los huéspedes.

Cons:

Aconsejo hacer una rehabilitación de los pasillos y escaleras de acceso a las habitaciones, dan aspecto de muy antiguos. Creo que con esto el hotel mejoraría bastante.

2026-07-09 • via Nuitee
D
Daniela • solo_traveller • at
8
2026-07-09 • via Nuitee
A
Anton • extended_group • ch
4
Sauna im Sommer
Pros:

Parkplatz in der Garage

Cons:

Keine Klima vorhanden, nicht mal eine mobile.
Konnten schlecht schlafen wegen der Hitze.
Zimmer wurden nicht gereinigt, obwohl das Schild draussen war.

2026-07-09 • via Nuitee
L
Laura • solo_traveller • de
9
Pros:

Zimmer räumig und sauber

2026-07-08 • via Nuitee