Hotel Gran Colombia

Hotels
8.5 (37 reviews)
Gran Colombia 207 Manuel Vega y Tomas Ordoñez detrás del parque San Blas , Cuenca , EC

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities

Categories

Cleanliness
7.96
Standard quality for this hotel tier.
Service
8.93
Super nice host who provided thoughtful gestures like offering ginger tea.
Location
8.47
Convenient location close to a train station and a reasonable walk to town.
Room Quality
8.92
Spacious upgraded room with comfortable amenities.
Amenities
8.45
Hot water available 24/7 for tea and coffee.
Value for Money
8.41
Overall good value considering the amenities offered.
Food and Beverage
8.46
Breakfast was a full meal, which was really nice.
Overall Experience
8.43
Very nice hotel and very nice staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Central Location
Hotel Majestic 2 by Bustamante Hotels is centrally located in Cuenca, offering easy access to popular attractions like Pumapungo Museum and Tomebamba River. Guests can explore the city with convenience.

Comfortable Accommodation
The hotel provides well-equipped rooms with amenities like flat-screen TVs, free WiFi, and city views. The private bathrooms come with complimentary toiletries, ensuring a comfortable stay for all guests.

Convenient Services
With a 24-hour front desk, concierge service, and tour desk, Hotel Majestic 2 by Bustamante Hotels prioritizes guest satisfaction. Enjoy a continental breakfast and make use of services like airport transfers and room service.

Experience the charm of Cuenca at Hotel Majestic 2 by Bustamante Hotels. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 37 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
C
Cervantes • solo_traveller • ec
10
2026-09-19 • via Nuitee
S
Samantha • solo_traveller • ec
9
Pros:

Las instalaciones

2026-09-14 • via Nuitee
H
Herrera • solo_traveller • ec
8
2026-09-14 • via Nuitee
C
CARRERA • solo_traveller • ec
8
Pros:

Lo acogedor y bien servicio del muchacho que nos atendió

Cons:

El trato que nos dio una persona que no se si era parte de los dueños o sólo trabaja pero el trato fue horrible muy déspota

2026-09-12 • via Nuitee
A
Ainara • solo_traveller • ec
10
Pros:

Muy acojedor

Cons:

Todo excepcional

2026-09-12 • via Nuitee
J
JOKEBED FABARA • solo_traveller • ec
10
Hermoso
Pros:

Me gusto mucho el lugar muy comodo, instalciones como nuevas

2026-09-10 • via Nuitee
M
Michael • extended_group • ec
8
Pros:

Pedí unas toallas y nunca me llegaron

2026-09-06 • via Nuitee
C
Cristian • family_with_children • ec
9
2026-09-05 • via Nuitee
A
Aguirre G. • solo_traveller • ec
10
2026-09-05 • via Nuitee
R
RACHAEL • couple • ec
10
ME ENCANTO
Pros:

El lugar sin duda es comodo, e venido en varias oportunidades, el parqueadero es privado y totalmente tienen capacidad para mas de 10 carros, la habitacion es limpia y fresco a la hora de descansar!! solo a 7 minutos del centro historico y diagonal a la parada del tranvia del parque del molinero, justo para salir a caminar o traer sus mascotas sin problemas. muchas gracias

2026-09-01 • via Nuitee
L
LUCIA • couple • ec
10
Pros:

Una excelente opción para hospedarse. La habitación estuvo muy cómoda y todo se encontraba limpio y ordenado. El ambiente es tranquilo y la atención fue muy agradable. ¡Una experiencia muy bonita!

2026-09-01 • via Nuitee
B
Bustamante • extended_group • ec
8
2026-08-31 • via Nuitee
W
Wilson Torres • solo_traveller • us
8
Bien
Pros:

Serca. A la ciudad

Cons:

No valía la televisión

2026-08-31 • via Nuitee
E
Enrique • solo_traveller • ec
10
Pros:

Acogedor

2026-08-30 • via Nuitee
B
Brian • young couple • us
10
Lovely stay
Pros:

Super nice host. They greeted us with the biggest welcoming. The room was upgraded and it was spacious. She asked if we wanted a more quiet room we said yes but this comes with a window view to the hallway vs a window to the street which can be noisy. It has a tv in the room. There is a train station which is practically across the street. You are about a 20 min walk to the bus terminal and about 10-30 min walk into town. The breakfast was a full meal which was really nice. They have hot water for you to have 24/7 for prepackaged coffee or tea. We were sick and the host noticed and she offered to give us ginger tea (very nice of her). The town doesn't stay open late most shops close near sunset. Very nice hotel and very nice staff.

2025-07-19 • via Nuitee
B
Brian • young couple • us
10
Lovely stay
Pros:

Super nice host. They greeted us with the biggest welcoming. The room was upgraded and it was spacious. She asked if we wanted a more quiet room we said yes but this comes with a window view to the hallway vs a window to the street which can be noisy. It has a tv in the room. There is a train station which is practically across the street. You are about a 20 min walk to the bus terminal and about 10-30 min walk into town. The breakfast was a full meal which was really nice. They have hot water for you to have 24/7 for prepackaged coffee or tea. We were sick and the host noticed and she offered to give us ginger tea (very nice of her). The town doesn't stay open late most shops close near sunset. Very nice hotel and very nice staff.

2025-07-19 • via Nuitee
M
Mihai • family with young children • ca
10
Exceptional
Pros:

Great place close to Historical Center, great price, communicative and pleasant staff, room cleaned daily, change of towels and the rest.
We had the King Suite overlooking the street. Can be a bit noisy in the mornings, but that just means you have to get up and experience the city. The room is very big and tall and the bathroom small. Big comfy bed.
24h reception
Overall a good experience.

2025-03-24 • via Nuitee
J
James • solo traveller • us
8
Very good
Cons:

Everything was good except when I plugged my roku into the extra hdmi slot on the TV, it would not let me change to input to use my roku. The main reason I chose this hotel was to watch a football game

2024-12-28 • via Nuitee
D
Dani • review category business travellers • ca
8
Great location and room
Pros:

Nice staff, always someone available. Good breakfast included at our preferred time.
Large room, good tv

Cons:

Sometimes very loud, can hear traffic from balcony rooms so we switched to interior room - can hear people talking in mornings and videos/music from lobby late at night.

2024-05-23 • via Nuitee
R
Ricardo • review category business travellers • ec
9
Superb
2024-03-29 • via Nuitee