Facilities

Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good local activities
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.38
Generally clean but some guests mentioned issues with room maintenance.
Service
9.15
Staff were consistently polite and welcoming, making the stay pleasant.
Location
8.69
Good location for local activities and day tours.
Room Quality
8.14
Upgraded room was small; initial room outdated and poorly maintained.
Amenities
8.67
Basic amenities available, but more required to improve guest experience.
Value for Money
8.53
Overall value was reasonable but some aspects felt overpriced.
Food and Beverage
8.48
Breakfast choices were limited; lunch was praised for quality.
Overall Experience
8.75
Enjoyable stay with positive experiences despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:14

Property Description

Luxurious Amenities
Palm Shadow Resort in Tunis offers a range of top-notch amenities including a terrace, barbecue facilities, a restaurant, garden, indoor pool, 24-hour front desk, airport transfers, kids' club, and free WiFi.

Convenient Room Features
Select rooms at the resort come equipped with a kitchenette containing a fridge and microwave, providing guests with added convenience during their stay.

Recreational Opportunities
Guests can enjoy the popular activity of cycling in the area surrounding the hotel, with the added convenience of car hire services available on-site.

Experience a blend of luxury and convenience at Palm Shadow Resort. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 111 reviews
Cleanliness: 8.38
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.48
Overall Experience: 8.75
C
Carolyn • family_with_children • eg
10
2026-06-25 • via Nuitee
G
Gaziaux • couple • be
10
Tout était parfait
Pros:

Tout, Acceuil, propriété, confort, beauté du lieu

Cons:

Rien

2026-06-21 • via Nuitee
D
Diaa • family_with_children • eg
8
2026-05-29 • via Nuitee
B
Basset • solo_traveller • sn
10
2026-05-27 • via Nuitee
E
El-Hawary • extended_group • ae
8
2026-05-20 • via Nuitee
F
François-Xavier • solo_traveller • fr
8
2026-05-09 • via Nuitee
H
Helen • couple • us
9
Very comfortable
Pros:

Food was quite good. Duck especially.
Could serve more fruit like oranges, bananas, melons.

Cons:

No yogurt

2026-05-08 • via Nuitee
S
Sarah • extended_group • eg
7
2026-04-18 • via Nuitee
S
Salvador • couple • es
8
2026-03-28 • via Nuitee
K
khaled • couple • eg
10
Best and right destination in fayoum
Pros:

My experience at the Palm Shadow Hotel in Tunis was more than wonderful, and it truly deserves a 10/10 rating. My wife, our two children, and I swore by it; the stay was comfortable and enjoyable in every detail.

This isn't my first visit, but it has become my favorite destination in Fayoum, thanks to the consistently high level of service and comfort it offers every time.

The first thing that distinguishes the place is its pleasant tranquility, which provides a genuine sense of relaxation and escape from the pressures of life. It's relatively quiet and ideal for families seeking a cooler climate.

The standard was very high, both in the private and public rooms, with attention to detail every day. The room was suitable for everything we needed as a family.

As for the food, it was a truly special experience, especially the all-inclusive meal of local quail, which was excellent, wonderful, and authentic for us in the beautiful countryside. The all-inclusive meal was varied and delicious, suitable for Indian adults, and presented with high quality and attention to detail.

The cooperation was exceptional, especially from Mr. Mina, who was incredibly kind and courteous, always available to help with a smile. All the staff were friendly, professional, and dedicated to ensuring guest comfort.

The entertainment options were varied and enjoyable, which we and our children used throughout our stay, making it an integral part of any relaxing moment.

Frankly, the Palm Shadow Tunis Hotel offers a perfect blend of tranquility, quality service, and delicious food, making it an ideal choice for families. It will continue to be my favorite destination in Fayoum.

Cons:

Everything is good

2026-03-27 • via Nuitee
H
Hussain • extended_group • it
10
Un resort eccellente e molto pulito.
Pros:

Ho avuto un’esperienza eccezionale al Palm Shadow Resort a Fayoum. Il soggiorno è stato perfetto sotto ogni aspetto.

La colazione era ricca, varia e di altissima qualità, con opzioni fresche e deliziose adatte a tutti i gusti. La pulizia delle camere e delle aree comuni era impeccabile, dimostrando grande attenzione ai dettagli.

Lo staff è stato estremamente cordiale, professionale e sempre disponibile ad aiutare con un sorriso, rendendo l’atmosfera molto accogliente e rilassante. Il livello di comfort è stato eccellente, permettendo un vero relax lontano dallo stress quotidiano.

Inoltre, la qualità di tutti i servizi offerti è stata davvero superiore alle aspettative, curata in ogni minimo particolare. Consiglio vivamente questo resort a chiunque cerchi un soggiorno indimenticabile.

Cons:

Niente

2026-03-26 • via Nuitee
M
Moustafa • couple • eg
10
اجمل اقامة في الفيوم منتجع غاية في الجمال والنظافة
Pros:

منتجع بالم شادو فاق كل التوقعات افضل فندق بصراحة من حيث النظافة ومستوى الخدمة الموظفين متعاونين جدا وخدومين حجزنا شالية كانت مساحتة كبيرة ونظيف جدا ومتعقم والفرش نظيف ولا غلطة بصراحة بيبذلوا اقصي مجهود لراحة الجيست خصوصا مستر مينا ساعدنا في ان التجربة تكون مريحة والاكل عندهم موضوع تاني خالص تحفة تحفة ونظيف رغم اني كنت شوفت بعض الكومنتات وكنت قلقان من الاكل بس بصراحة بحب اجرب واحكم بنفسي وفعلا طلعت تجربة ولا أروع و طلع الاكل حلو جدا الفطير ممتاز وشوفنا الستات وهي بتعمله الصبح والعيش والاكل الفلاحي سمن بلدي وآخر دلع وكان بيتي وجميل وطعمة خطير كمان الاسعار مناسبة بالنسبة لجودة الاكل فعلا مهتمين بكل تفاصيل الفندق والجنينة تجربة جميلة جدا وهتتكرر كتيررر شكرا كل القائمين علي منتجع بألم شادو

Cons:

كله حاجة فوق الخيال استثنائي بجد

2026-03-26 • via Nuitee
K
kheirandish • family_with_children • ir
8
2026-03-25 • via Nuitee
R
Roni • couple • eg
4
Thank god for netflix on the room tv
Cons:

- breakfeast was very limited (foul or feteer) only (they charged us for juice) - plus the breakfeast took like 30 mins to be ready (even though we got 2 plates only)
- room was very small (i booked a superior room not standard)
- no indoor pool as stated in the booking.com description

2026-03-25 • via Nuitee
L
Laleh • couple • ir
5
Pros:

The property is located in a pleasant area and features a very beautiful garden, which creates a शांत and enjoyable atmosphere.

However, despite having booked and prepaid for a specific double deluxe room with a garden view and balcony, the check-in experience was somewhat confusing. Upon arrival, we were shown several different rooms to choose from, which was time-consuming and left us uncertain as to whether we would ultimately receive the room matching our reservation and expectations.

On a positive note, the restaurant staff were exceptionally kind, attentive, and responsive to our requests, which we truly appreciated.

Cons:

There are a few areas where improvement would enhance the overall experience. The room lighting in the evening was insufficient, and there was limited storage space, with no drawers or suitable areas to place personal belongings. Additionally, it was not indicated at the time of booking that the room was located on the second floor with a considerable number of stairs, which proved challenging for my mother.

Finally, the reception service could be improved, as the process felt somewhat slow and at times unclear.

Overall, while the property has strong potential due to its location and ambiance, addressing these points would significantly improve the guest experience

2026-03-25 • via Nuitee
A
AR • extended_group • eg
7
2026-03-25 • via Nuitee
D
debbrata • couple • in
5
rooms were good , well furnished and decorated.
Pros:

break fast was horrible , food stuff was not enough , no set menu other than Egyptian. even the item mentioned in the menu was not present .

Cons:

food served was not upto the mark , even we have taken food in another hotel near by Lazib inn resort . actually at the time of booking , lazib inn was not available , hence we have to book Palm shadow resort

2026-03-24 • via Nuitee
A
Ahmed • extended_group • eg
8
2026-03-22 • via Nuitee
A
Ahmed • extended_group • eg
8
Overall, nice experience, clean and friendly staff
Pros:

Spacious , location and vibes

Cons:

Breakfast was limited

2026-03-22 • via Nuitee
B
Bocci • couple • it
9
Relax e atmosfera accogliente
Pros:

Ristorante e giardino

Cons:

Il bagno non era perfettamente pulito. Ma cose di poco conto

2026-02-11 • via Nuitee