Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Pet-friendly
Cons:
Needed refurbishing
High prices
Maintenance issues

Categories

Cleanliness
7.99
Some comments suggest cleanliness is generally acceptable but there are mentions of needing refurbishing.
Service
8.76
Staff is often described as friendly and helpful.
Location
8.7
Multiple reviews highlight the hotel's great location near the city center.
Room Quality
7.95
Some rooms noted for needing improvement, but generally spacious and comfortable.
Amenities
8.28
Amenities like pet-friendly options and free parking are appreciated, but concerns with maintenance were noted.
Value for Money
7.94
Feedback indicates a perception of high prices relative to offered services.
Food and Beverage
8.49
Breakfast is frequently praised as rich and varied.
Overall Experience
8.26
Overall sentiment indicates a good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:14

Property Description

Luxurious Garden and Terrace: Hotel Alcazar Irun boasts a stunning garden and a relaxing terrace, perfect for unwinding after a day of exploring the city.

Comfortable Shared Spaces: Guests can enjoy the inviting shared lounge and bar, ideal for socializing and meeting fellow travelers.

Convenient Amenities: With free WiFi, room service, and a 24-hour front desk, guests can expect a seamless and enjoyable stay at this 3-star hotel in Irún.

Experience the charm of Hotel Alcazar Irun and book your stay now for a memorable visit to Irún!

Important information:

When traveling with pets, there is a charge of EUR 15 per pet per night applies. A maximum of 1 pet per room, with a maximum weight of 15 kilos and only on reservations with a room balcony.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 4845 reviews
Cleanliness: 7.99
Service: 8.76
Location: 8.7
Room Quality: 7.95
Amenities: 8.28
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.26
H
Hendrik • solo_traveller • de
8
Pros:

Zentrale Lage. Sehr gutes Frühstück. Nettes und zuvorkommendes Personal.

2026-05-30 • via Nuitee
A
Adriana • solo_traveller • ar
10
10 puntos
Pros:

La verdad, nos encantó la calidez del personal, la ubicación del hotel, a pasos de la Avenida principal, y el entorno verde, ya q cuenta con un arbolado bellísimo!

Cons:

Nada de que quejarnos

2026-05-29 • via Nuitee
P
pattylou123 • solo_traveller • fr
10
Pros:

Je connais cet hôtel depuis environ 7 ans et je tiens à y revenir à chaque fois que je passe à Irun : je m'y sens bien.

2026-05-29 • via Nuitee
M
Mònica • solo_traveller • es
7
Pros:

Tracte del servei, recepció 24 h

Cons:

El baño, la mampara no quedaba fija.
No había escobilla

2026-05-29 • via Nuitee
A
Alberto • family_with_children • es
8
2026-05-29 • via Nuitee
A
Antoine • extended_group • fr
7
2026-05-29 • via Nuitee
K
Kübra • couple • tr
10
2026-05-29 • via Nuitee
J
JIMENO • couple • fr
8
Pros:

tout tres bien situation centrale et parking gratuit

2026-05-29 • via Nuitee
C
Cornelis • couple • nl
8
Pros:

Ligging . Eigen parkeerplaats

Cons:

Beetje gedateerd maar dat heeft ook zijn charme

2026-05-28 • via Nuitee
P
Peter • solo_traveller • de
9
2026-05-27 • via Nuitee
H
Henri • solo_traveller • nl
8
2026-05-27 • via Nuitee
J
Jean-Pierre • couple • fr
10
Parfait
Pros:

L’accueil, la chambre et le petit-déjeuner

Cons:

Néant

2026-05-27 • via Nuitee
M
Mirka • couple • pl
9
Pobyt uważamy za udany. Dobre miejsce wypadowe autem zarówno do okolicznych miasteczek francuskich jak i do San Sebastia
Pros:

Hotel położony w cichym miejscu, otoczony zielenią w ogrodzie.
Miejsca parkingowe dla gości podróżujących samochodem na terenie hotelu są w cenie pokoju. Personel bardzo miły i pomocny. Pokoje czyste i wygodne. Śniadania całkiem smaczne aczkolwiek nieurozmaicone. Duży plus za pieczywo bezglutenowe na życzenie.

Cons:

Trochę słabo działa klimatyzacja a niestety trafiliśmy na wyjątkowe upały

2026-05-27 • via Nuitee
R
Rosemaryy Kelly • solo_traveller • ca
10
Pros:

I chose this hotel for its proximity to both the Irun (from which I walked) to the Hendaye train stations. It was for one night only and I was simply looking for a bed and a shower at a reasonable price. I got so much more! The Alcázar Hotel is set on a hill in the middle of downtown but it is surrounded by trees, once there, all you hear are birds, not traffic! A sanctuary in the city, with all the coziness, charm and unique personality of its former life as a family chalet 70+ years ago. This is why we travel, to find memorable and unique places!

The staff is courteous, exuding 5 star graciousness and patience,  extremely helpful and generously multilingual. This is a most welcoming place and  they do have a lift ( elevator). There is a vast lounge overlooking the lovely trees, there is a large dining room with the same peaceful view, where a buffet breakfast is served.

My room was very comfortable, as was the bed, which featured the long European style pillow that I love,  a style that is really great for your neck. I would buy one for home (Canada), but that's a lot of lugging.🤷🏻‍♀️Great when I get to sleep on one though.😴

My very clean room had a big bathroom with a window and a fantastic shower and fluffy fresh towels, nice liquid soap, shower gel and shampoo as well as a hair dryer.

There was also a kettle and the makings for coffee and tea, a phone, a TV, excellent AC and WiFi, lots of closet space and hangers.

I was loaned a really good iron on request.

This gem of a hotel is in a fantastic location: within a 5 minute walk I found a long established ( since 1934), outstanding ice cream store:Gelateria Valenciana.

Right across the street from the hotel is La Vinoteca, which looks wonderful, but I was not in Irun long enough this time to try it.

I did have an excellent late lunch 2 streets away at "A Pedir de Boca".

Cons:

Not applicable

2026-05-26 • via Nuitee
B
Berendina • couple • nl
9
Terug naar hert verleden. Maar wel positief
Pros:

Mooi klassiek hotel in een leuke omgeving.

Cons:

Top hotel. Weet niet wat er mis is aan het hotel

2026-05-26 • via Nuitee
S
Sonja • solo_traveller • be
8
2026-05-26 • via Nuitee
M
MAMAR • couple • fr
9
La réceptionniste était très agréable et compétente
Pros:

Le côté authentique de l hôtel

Cons:

Rien

2026-05-25 • via Nuitee
M
Mark • couple • us
10
2026-05-24 • via Nuitee
E
Elisabeth • solo_traveller • nl
7
2026-05-24 • via Nuitee
M
Manfred • solo_traveller • lu
9
Pros:

Estuvimos alojados en el segundo piso. La habitación tenía un balcón luminoso, estaba decorada con buen gusto y era muy cómoda

Cons:

La foto de la reserva no coincide con la habitación asignada, aunque también nos gustó.

2026-05-23 • via Nuitee