The Z Hotel Piccadilly

Hotels
Z Hotels
9 (11373 reviews)
2 Orange Street , London , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Uncleanliness
High price for value

Categories

Cleanliness
8.69
Some reviews mention unclean rooms and lack of fresh towels.
Service
9.99
Multiple reviews noted friendly and helpful staff.
Location
10
The location is praised as being central and close to attractions.
Room Quality
8.15
Some rooms are noted as small and poorly designed.
Amenities
8.68
Basic amenities available, but some guests expected more.
Value for Money
8.14
Many guests feel the price does not match the room quality.
Food and Beverage
8.69
Comments on breakfast service being good, but some found it below expectations.
Overall Experience
9.68
Despite some drawbacks, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:14

Property Description

Luxurious Accommodation in London's West End

The Z Hotel Piccadilly offers compact and luxurious accommodation in the heart of London's West End. With handcrafted beds, 48-inch Samsung HD TVs, and free Sky Sports and movie channels, your comfort is our priority.

Convenient Amenities

Enjoy free WiFi, an en-suite shower room with complimentary toiletries, under-bed storage, and wall-mounted hanging space in every room. We also provide wheelchair accessible rooms for your convenience.

Delicious Dining Options

Start your day with a continental breakfast at The Z Café featuring fresh croissants, pastries, and bacon rolls. Throughout the day, indulge in a variety of salads, sandwiches, and hot savoury dishes.

Experience luxury and convenience at The Z Hotel Piccadilly - book your stay now!

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Children (under the age of 18) can stay only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 11373 reviews
Cleanliness: 8.69
Service: 9.99
Location: 10
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 9.68
G
Gonçalo couple pt
9
2026-07-25 via Nuitee
J
JAMIE couple gb
3
Not staying again
2026-07-25 via Nuitee
W
Waldemar solo_traveller pl
8
Świetny wybór, by pozwiedzać i nie tracić czasu na dojazdy.
Pros:

Cicho. Trochę ciasno, ale dzięki temu cena jest umiarkowana jak na centrum Londynu.

Cons:

Skromne śniadanie. Pieczywo i kawa bez zarzutu.

2026-07-25 via Nuitee
W
Wim couple be
6
Pros:

Great location.

Cons:

Small room. Very poor bed.

2026-07-24 via Nuitee
J
Jess solo_traveller gb
10
2026-07-24 via Nuitee
K
Kev couple gb
10
2026-07-24 via Nuitee
I
Iosjpe solo_traveller no
5
Skal ikke komme tilbakke
Pros:

Belligenhet, frokost

Cons:

Liten rom, ukomfortabel sovemuligheter

2026-07-24 via Nuitee
J
Jennifer couple gb
7
Some rooms may be better than others
Pros:

Location was immense and very clean

Cons:

The bed was rock hard, slept very little. We were in a room by a main door way which woke us up A LOT.

2026-07-23 via Nuitee
J
Jennifer couple gb
7
Passable
Pros:

Location and clean

Cons:

Really hard bed and room was next to an access door that kept us awake A LOT

2026-07-23 via Nuitee
M
Mary family_with_children us
9
Pros:

Location was good. Breakfast was too expensive. The room was an experience. Being underground and very very small.

2026-07-23 via Nuitee
D
Deborah couple gb
8
2026-07-22 via Nuitee
J
John family_with_children nl
10
2026-07-21 via Nuitee
T
Tony couple gb
9
2026-07-21 via Nuitee
R
Robert solo_traveller gb
10
Pros:

The service from the staff bianca and Bruno

Cons:

Room 522 was a bit noisy with the water works i recommended that a member of staff should stay in all the rooms at one point to understand the customers point of view.

2026-07-21 via Nuitee
B
Burke solo_traveller us
10
I had a great 3 days stay, had lots of fun and relaxed nights. I will be back for sure!!!!!
Pros:

I like overall everything, friendly, efficient, kind staff.
Food was breakfast🩷🩷🩷 exceptional. Other meals weren’t much variety, but manageable for couple of days stay. Excellent refreshment and drinks🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼. Very helpful the staff for any questions. Location was awesome!!!!!

Cons:

None👍🏼

2026-07-21 via Nuitee
C
Catherine couple za
6
2026-07-21 via Nuitee
D
David couple gb
2
Perfect for 1 night.
Pros:

Staff were great.
The room was very small but clean.

Cons:

The air conditioning unit was inoperable, leading to an uncomfortably warm environment.
TV not working.
The all-glass bathroom design was not to my personal preference.

2026-07-21 via Nuitee
S
Stephen couple gb
5
Great central location, however I couldn’t stay for more that one night due to the incredibly small room and bed.
Pros:

Great central location for exploring London

Cons:

Rooms, and bed were tiny and not in a good condition. Window view was into offices. TV was intermittently switching off for no reason.

2026-07-21 via Nuitee
C
Chinnasamy solo_traveller gb
5
Pros:

The location and the ease of check-in, along with the staff members, were very good. All the attractions were within the walking distance.

Cons:

The air conditioning in my room was not working at all. I was suffocating and kept hoping that the air conditioning would come on, but it never worked. In the middle of the night, I had to report the issue to the staff and ask them to fix it. They said they had turned it on from their system and asked me to report back after 10 minutes if it still didn’t work. After 10–20 minutes, nothing happened. I was desperate to open the door to get some fresh air, but unfortunately, the windows could not be opened.

I reported the issue again, but this time I was told that they could not do anything at that moment and that it would be fixed the next day. They provided me with a tabletop fan, but it was not cleaned, which made the situation worse. Although it helped me get some sleep, it was occasionally blowing fine dust (very allergic) on my face because the fan had not been cleaned. Please see the attached picture for reference. As a result, I decided to leave one day earlier than I had originally booked and informed the staff. They kindly offered me a refund for the night I did not stay.

Unfortunately, the overall experience was not pleasant due to the air conditioning issue.

2026-07-20 via Nuitee
S
Samantha couple gb
7
Great location but rooms are very small.
Pros:

Great Location

Cons:

The room was extremely small for two people

2026-07-20 via Nuitee