The Z Hotel Piccadilly

Hotels
Z Hotels
9 (11470 reviews)
2 Orange Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Uncleanliness
High price for value

Categories

Cleanliness
8.69
Some reviews mention unclean rooms and lack of fresh towels.
Service
9.99
Multiple reviews noted friendly and helpful staff.
Location
10
The location is praised as being central and close to attractions.
Room Quality
8.15
Some rooms are noted as small and poorly designed.
Amenities
8.68
Basic amenities available, but some guests expected more.
Value for Money
8.14
Many guests feel the price does not match the room quality.
Food and Beverage
8.69
Comments on breakfast service being good, but some found it below expectations.
Overall Experience
9.68
Despite some drawbacks, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:14

Property Description

Luxurious Accommodation in London's West End

The Z Hotel Piccadilly offers compact and luxurious accommodation in the heart of London's West End. With handcrafted beds, 48-inch Samsung HD TVs, and free Sky Sports and movie channels, your comfort is our priority.

Convenient Amenities

Enjoy free WiFi, an en-suite shower room with complimentary toiletries, under-bed storage, and wall-mounted hanging space in every room. We also provide wheelchair accessible rooms for your convenience.

Delicious Dining Options

Start your day with a continental breakfast at The Z Café featuring fresh croissants, pastries, and bacon rolls. Throughout the day, indulge in a variety of salads, sandwiches, and hot savoury dishes.

Experience luxury and convenience at The Z Hotel Piccadilly - book your stay now!

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Children (under the age of 18) can stay only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 11470 reviews
Cleanliness: 8.69
Service: 9.99
Location: 10
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 9.68
R
Ruth couple gb
6
Great location but far too small of a room.
Pros:

The rooms are ridiculously small so sharing with someone eg friend or family can be a challenge especially when trying to get ready.

Cons:

The room size and the fact that in order to walk past my sister, we had to hug and rotate!

2026-08-08 via Nuitee
D
David couple gb
7
2026-08-08 via Nuitee
G
Grégory solo_traveller be
10
Pros:

De vibes

Cons:

Niks

2026-08-08 via Nuitee
H
Hannah solo_traveller gb
8
Pros:

Great location for key attractions and the theatre

2026-08-08 via Nuitee
M
Maria couple gb
8
2026-08-08 via Nuitee
O
Ozzy solo_traveller zw
8
Pros:

It was well located and the staff were easy going

Cons:

The room was really small, but comfortable enough i guess

2026-08-08 via Nuitee
A
Adél family_with_children hu
7
Pros:

A környék a legjobb volt közel a színházhoz amiért mentünk. Sajnos a szoba árában nem volt benne a reggeli, ami máshol alap így nem tudok erről nyilatkozni.

Cons:

Ami miatt nem teljesen jó értékelést adtam az a kinyithatatlan ablak. Csak a légkondiból lehetett levegőt nyerni, ami nem megnyugtató. Sajnos ez fontos számomra így csak e miatt nem választanám újra ezt a szállást.

2026-08-07 via Nuitee
J
Jörg couple de
6
2026-08-07 via Nuitee
S
Sonia solo_traveller gb
8
2026-08-07 via Nuitee
A
Agustin solo_traveller ar
7
Pros:

La ubicación

Cons:

El internet funciona mal tenes que subir al lobby para que funcione

2026-08-07 via Nuitee
N
Narmin solo_traveller az
8
2026-08-06 via Nuitee
T
Thomas family_with_children at
7
2026-08-06 via Nuitee
H
hibbs couple gb
10
2026-08-06 via Nuitee
L
Laura solo_traveller it
9
Pros:

Esperienza positiva. Posizione insuperabile, personale gentilissimo, letto comodo, asciugamani morbidi, camera molto piccola ma ben organizzata. Possibilità di ricaricare le borracce, tè e caffè con bollitori a disposizione. Rapporto qualità prezzo competitivo.

Cons:

Finestra non apribile, che dava su un cortile con scale antincendio.

2026-08-06 via Nuitee
M
Mark couple gb
7
Excellent hotel location, staff were good. A good experience & I would stay here again.
Pros:

Location.

Cons:

No problems.

2026-08-06 via Nuitee
C
Chinnasamy solo_traveller gb
5
Pros:

The location and the ease of check-in, along with the staff members, were very good. All the attractions were within the walking distance.

Cons:

The air conditioning in my room was not working at all. I was suffocating and kept hoping that the air conditioning would come on, but it never worked. In the middle of the night, I had to report the issue to the staff and ask them to fix it. They said they had turned it on from their system and asked me to report back after 10 minutes if it still didn’t work. After 10–20 minutes, nothing happened. I was desperate to open the door to get some fresh air, but unfortunately, the windows could not be opened.
I reported the issue again, but this time I was told that they could not do anything at that moment and that it would be fixed the next day. They provided me with a tabletop fan, but it was not cleaned, which made the situation worse. Although it helped me get some sleep, it was occasionally blowing fine dust (very allergic) on my face because the fan had not been cleaned. Please see the attached picture for reference. As a result, I decided to leave one day earlier than I had originally booked and informed the staff. They kindly offered me a refund for the night I did not stay.
Unfortunately, the overall experience was not pleasant due to the air conditioning issue.

UPDATE: Following my original review, the hotel investigated my complaint regarding the faulty air conditioning and offered a refund equivalent to 50% of the remaining cost of my stay, which I appreciate. I would like to acknowledge that the hotel ultimately handled my complaint professionally and provided fair compensation after reviewing the situation.

2026-08-05 via Nuitee
R
ROCHEREAU solo_traveller fr
8
Meilleurs emplacement rapport qualité/ prix
Pros:

Hyper bien située. Propre, tranquille juste un peu petit .

Cons:

Trop étroit et les oreillers

2026-08-05 via Nuitee
B
Buchanan couple us
10
Love it
Pros:

Awesome location and AC

Cons:

Small rooms

2026-08-05 via Nuitee
S
Sies31 solo_traveller nl
10
2026-08-05 via Nuitee
A
Alejandro Agustin couple ar
9
Buena Ubicación en el centro de la ciudad.
Pros:

Muy buena ubicación, el personal muy amable, estuvimos en las habitaciones sin ventanas, son pequeñas pero por 3 noches y solo para dormir esta muy bien. Tienen un bar en la recepción con platos ricos y en precio.

Cons:

Nada para criticar, todo OK, solo una apreciación la limpieza del cuarto es cada 2 días esto podría ser mejorable.

2026-08-04 via Nuitee