Grand Villa Heights

Hotels
8 (1579 reviews)
Raven Hall Road , Ravenscar , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Cons:
Noisy rooms
Overpriced meals
Rooms need refurbishment

Categories

Cleanliness
7.5
Some rooms were described as needing refurbishment.
Service
8.5
Many reviewers noted friendly and efficient staff.
Location
9
Beautiful and exceptional views, great location overall.
Room Quality
7.5
Issues noted with room expectations not matching what was advertised.
Amenities
8
General amenities were satisfactory, dog-friendly aspect appreciated.
Value for Money
7.5
Some meals considered overpriced compared to quality.
Food and Beverage
8
Mixed reviews; some meals delicious while others did not meet expectations.
Overall Experience
8
Overall pleasant experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:59

Property Description

Scenic Cliff-Top Retreat
Nestled on the cliff at Ravenscar with stunning views of Robin Hood's Bay, Raven Hall Hotel offers a picturesque escape in the North York Moors.

Gourmet Dining and Leisure Activities
Indulge in exquisite dining at the Panorama Restaurant boasting breathtaking views, or unwind by the cozy log fire. Take advantage of the indoor pool, sauna, and various outdoor activities like croquet and tennis.

Elegant Rooms and Award-Winning Service
With 52 well-appointed bedrooms, including premier rooms for special occasions, guests can expect comfort and convenience. Recognized with prestigious awards, Raven Hall Hotel ensures a memorable stay.

Experience the charm of Raven Hall Hotel - book your stay now for a delightful getaway!

Important information:

Please note that the hotel does not accept American Express cards as a guarantee or payment for the reservation.

Bookings made with an American Express card will not be honored.

There is a elevator that goes as far as the 2nd floor. There is a short flight of stairs to all 3rd floor rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for £18 per person per night when using an existing bed.
    Children from 3 years old to 14 years old stay for £18 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1579 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
D
David couple gb
6
Stunning views not worth the money.
Pros:

views

Cons:

room dated wallpaper hanging off wall towels like sandpaper pillows awful,bed rock hard hardly slept

2026-06-13 via Nuitee
S
Shirley couple gb
10
One of our favourite places
Pros:

Beautiful location - great room -spectacular
Staff very attentive and great breakfast

Cons:

Nothing

2026-06-12 via Nuitee
G
Guy solo_traveller gb
9
Pros:

Clean big room with a bath, nice views

2026-06-12 via Nuitee
J
James extended_group gb
10
Very, Very enjoyable
Pros:

Superb venue/hotel, all very professional and 'up-market'. Accommodation (for 4 of us) was more than acceptable and was made even better with the sea views of Robin Hood Bay etc in both of our two rooms.
Well done for the two wedding venues that you now have set up, all very classy!
Restaurant meals for breakfast, and evening meals, were a delight especially with very attentive staff/waiters/waitrsses etc.
We live nearly 200 miles away and we would love to return to you again, and hope to anyway the next time we visit the east coast of Yorkshire.
We also liked the business professionalism of providing numerous detailed invoices/receipts upon departure.
May we wish you continued success for your future. 10 out of 10.
Very kind regards
Cllr James W..

2026-06-10 via Nuitee
D
Declan solo_traveller gb
9
2026-06-08 via Nuitee
S
stephen solo_traveller gb
7
Still good,but not as good as before
Pros:

The location is fantastic, the facilities are very good and the staff pleasant.The views over the Bay are spectacular. Breakfast is fine but not as good as previous visits.

Cons:

The emphasis is now on weddings, the restaurant that was previously used for guests which overlooks the Bay is not in use.The new restaurant for guests is ok but a little dark with no view.

2026-06-08 via Nuitee
C
Craig family_with_children gb
8
Pros:

Great position, gardens and view

2026-06-07 via Nuitee
N
Nic solo_traveller gb
8
Pros:

Great location for piece and quiet. Sadly our TV wasn't working, but on the bright side, we were given a much nicer room with a working TV.

Cons:

The location of the dining/breakfast room didn't allow the view to be enjoyed.

2026-06-02 via Nuitee
M
Monika couple gb
8
Lovely stay. Very quiet large room. Great view of the sea. The staff was great and welcoming. Breakfast was buffet style
Pros:

Lovely view, staff was welcoming and friendly

Cons:

Nothing

2026-05-30 via Nuitee
A
Ashley solo_traveller au
5
Underwhelming for the price I paid
Pros:

The entrance and function areas seemed to be lovely. It was like they spent all their money on that and nothing on the rooms

Cons:

The room I was given did not look like the photographs of the room I booked. And the lady at breakfast was not friendly at all.

2026-05-30 via Nuitee
S
Steve couple gb
8
A little disappointing, access restrictions, noise and over priced.
Pros:

Breakfast was good but things like the croissants were not replenished.

Cons:

I did not like being excluded from the gardens because of the wedding. I did not like that people throughout the evening were constantly visiting the room and banging the door on entry and exit as if something was hidden in there? When the wedding finally finished that there was no regard for other residents trying to sleep with drunken shouting in the corridor.

2026-05-29 via Nuitee
L
Lee solo_traveller gb
7
2026-05-27 via Nuitee
M
Marcus solo_traveller je
8
A New Era for Historic Hotel
Pros:

Beautiful location, and it was lovely to see the improvements that have been made to all common areas within the hotel.

Cons:

The hotel was clearly understaffed, and as such the levels of service experienced fell some way short of what should be expected.

2026-05-27 via Nuitee
extended_group gb
7
Pros:

The breakfast was lovely I like they had vegetarian options. Staff were really friendly and helpful. The site is beautiful

Cons:

My shower was leaking from the pipe so the shower didn’t have much pressure.

2026-05-26 via Nuitee
E
Emma couple gb
8
2026-05-26 via Nuitee
M
Marc couple gb
8
2026-05-26 via Nuitee
E
Erika extended_group gb
10
Amazing stay at Grand Villa Heights, would absolutely recommend.
Pros:

Absolutely gorgeous location, great view to wake up to, rooms are a little bit dated but everything else makes up for this :) lovely friendly staff, gorgeous food and the most perfect Aperol Spritz I ever had .

Cons:

Facilities are a bit dated.

2026-05-25 via Nuitee
L
Linda solo_traveller gb
10
Pros:

Beautiful view, comfortable room.

Cons:

Nothing

2026-05-24 via Nuitee
H
Heidi couple no
8
2026-05-21 via Nuitee
M
Mike extended_group gb
10
The most amazing location for a holiday and we are sure a stunning wedding location!
Pros:

The location is stunning and the views are remarkable. Fantastic staff and really interesting developments have taken place to create an extraordinary wedding venue as well as a lovely lace to stay.

Cons:

We liked everything!

2026-05-20 via Nuitee