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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Scenic Cliff-Top Retreat
Nestled on the cliff at Ravenscar with stunning views of Robin Hood's Bay, Raven Hall Hotel offers a picturesque escape in the North York Moors.
Gourmet Dining and Leisure Activities
Indulge in exquisite dining at the Panorama Restaurant boasting breathtaking views, or unwind by the cozy log fire. Take advantage of the indoor pool, sauna, and various outdoor activities like croquet and tennis.
Elegant Rooms and Award-Winning Service
With 52 well-appointed bedrooms, including premier rooms for special occasions, guests can expect comfort and convenience. Recognized with prestigious awards, Raven Hall Hotel ensures a memorable stay.
Experience the charm of Raven Hall Hotel - book your stay now for a delightful getaway!
Please note that the hotel does not accept American Express cards as a guarantee or payment for the reservation.
Bookings made with an American Express card will not be honored.
There is a elevator that goes as far as the 2nd floor. There is a short flight of stairs to all 3rd floor rooms.
A deposit may be required at the property.
Location
Guest Reviews
it's on a hill...stunning views....
Despite paying £294.000 for our stay, there isn’t enough seating in the venue, we were forced to sit on pallets for our evening, the building clearly isn’t finished. Building work and unfinished parts all over. Poorly competed decor, scruffy carpets and not what I’d expected for my hard earned £294.00
The youngsters may find this “trendy’ but, at 60 years old, pallets are just scrap wood, nailed together…they are not luxury seating for a whole evening.
Yet, glancing over these areas, a shouting match ensued by what I can only call, a PTSD incident at reception when trying to check out of the place. We were shouted out so much that we feared for our safety…a full on slanging match because we wanted to check out and pay.
Having contacted the General Manager, he explained that he’d “told the chap off”…(but, couldn’t go into detail).
The venue has our £294.00 for a truly horrific stay…the venue is sub standard, poorly decorated, pallets for seating, unfinished and the staff will bawl you out, if you try to check out 20mins earlier than they want you to so much so, that you’ll fear for your safety.
A venue charging £294.00 per evening would suggest quality, luxury, a personal touch, that little extra yet, bags carried to our room, a modern door locking system, attentive staff…we failed to see any of this.
In fact, the exact opposite, admitted by the General Manager, in an email.
This venue is a Travelodge on a hill.
Great location.
The hotel is obviously a fantastic wedding venue and this seems to be the main focus.
The team goes above and beyond for guests, every staff member here is so courteous and helpful making our stay truly enjoyable. Wonderful location.
Dated and overpriced
Great location for the views and nature (seals spotted on the shore below!), nice comfortable room, surprisingly good food (which is important when there’s not much else around).
Stayed as a wedding guest and was cheaper to book through booking.com. Venue is in a beautiful location. Half the rooms seem to be renovated and half not but whole hotel is clean and tidy
The toast situation at breakfast was jokes in all honesty. It’s all help yourself except toast and it took 45 minutes to bring 2 slices between 4 people!? Just put toasters out for us to do ourselves like every where else?
Staff, especially in the bar area, were very attentive
Enjoyed the wine and choice at breakfast
The room
was basic but very clean
The room was passable, for what we paid, clean but basic. TV had no signal, and pillows need to be replaced.
Its a shame as we were unfortunately served food that was bland and cold, the staff at the restaurant couldn't apologise enough but can only assume the chefs were overstretched with the wedding and basically just warmed it up. Wasn't great! I would just warn that the business model here is weddings first.
Average
The room and the corridors were the most, tired basic I’ve ever stayed in. At £317 for a night it is an absolute disgrace. I will never stay there again.
Discriminatory service. Access to gardens denied. Food very poor value for money
The views were superb . On arrival the room we were given was not the room I booked so after complaining we were given a better room .
The two days we were there so was a wedding on both days which meant we didn’t have access to most of the lounge rooms downstairs
breakfast was amazing, well done, Holly, receptionist turned our visit from disappointing into a successful stay,
shabby maintenance, door frames loose on lodge, curtains hanging from rails in 405, in 502 blinds torn or being held up by a cheap wooden frame, nor luxury or executive
Location
Views
Not enough space to hang clothes
No Decaffeinated coffee
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