Diglis House Hotel

Hotels
8.4 (2515 reviews)
Severn Street , Worcester , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food consistency

Categories

Cleanliness
7.66
The room could have been cleaned better after the previous guests; water rings were noted.
Service
9.13
Staff were consistently praised for being friendly, welcoming, and attentive.
Location
9.17
The hotel's location on the river was frequently highlighted as a major positive.
Room Quality
8.12
Comfortable rooms but some noted issues with size and ventilation.
Amenities
8.15
General amenities were satisfactory, though some conveniences like extra sockets were requested.
Value for Money
8.11
Good value overall but food quality varied, leading to some concerns.
Food and Beverage
8.16
Food quality was good but had some inconsistencies, particularly with portion balance.
Overall Experience
8.73
Overall a wonderful stay with many positive aspects and a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:52

Property Description

Riverside Location and Historical Charm
Enjoy stunning river views and immerse yourself in the historical charm of this riverside hotel, once frequented by landscape artist John Constable.

Luxurious Refurbishment and Modern Amenities
Indulge in the lavish refurbishment of Diglis House, offering a blend of historical elegance and modern comforts. With free Wi-Fi and parking, your stay is both convenient and luxurious.

Convenient City-Centre Accessibility
Experience the best of Worcester with a prime location just minutes away from the city centre, ensuring easy access to attractions and business hubs.

Contact us today to secure your stay at Diglis House and create unforgettable memories by the river.

Important information:

Car parking is available at one of the property's 2 car parks located at the front and back of the hotel. Parking is free, but spaces cannot be reserved or guaranteed.

Please note that due to the ongoing COVID-19 pandemic parking is limited. Guests should contact the property upon arrival to gain access to parking facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2515 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.73
P
philipjill • couple • gb
10
Can’t wait to return next time for longer
Pros:

Elegance in its style & appearance, places like this need to be cherished.
The staff were wonderful & very attentive.
The evening meal was excellent
Breakfast was plentiful with lots of choice, a bit different to the usual which made it more enjoyable.

Cons:

Nothing to dislike

2026-09-19 • via Nuitee
N
nicola • couple • gb
7
A good location for visiting Worcester.
Pros:

Location. Staff. Parking.

Cons:

I would have scored this hotel higher but the first room we were given was well below standard. Worn out furnishings and rickety beds. We were moved to a junior suite which was more comfortable. Staff were very good.

2026-09-19 • via Nuitee
D
Deborah • solo_traveller • gb
10
Amazing stay
Pros:

Beautiful setting and breakfast

Cons:

All good

2026-09-17 • via Nuitee
J
Jo-Ann • couple • gb
10
Great, thank you staff very helpful
Pros:

Family feel

Cons:

Nothing !

2026-09-17 • via Nuitee
S
Suzanne • solo_traveller • gb
9
2026-09-14 • via Nuitee
L
Linda • solo_traveller • gb
10
2026-09-14 • via Nuitee
G
Glyn • couple • gb
8
It was ok
Pros:

Location

Cons:

Was told food was served all evening then when there at 9 was told they had stopped serving

2026-09-14 • via Nuitee
D
David • couple • gb
8
2026-09-14 • via Nuitee
C
Carla • family_with_children • gb
9
2026-09-13 • via Nuitee
A
andrew • solo_traveller • gb
8
Pros:

Great location.

Cons:

Room was very hot.

2026-09-13 • via Nuitee
M
Melisa • solo_traveller • gb
10
Location in the height of summer on the river would be lovely. Accommodation was perfect for what we needed. Breakfast
Pros:

Location was lovely and close to where we needed to be

Cons:

Limited parking

2026-09-13 • via Nuitee
P
Philip • solo_traveller • gb
4
Pros:

Location fantastic bars and venue lovley. Staff very nice

Cons:

Room 35 was discribed as snug double but it was just very small. 2 flights of stairs and with luggage not good as second flight is narrow and steep
Bath room was dangerous unless you were fit and agile. Getting into bath with the shower screen very difficult and getting out worse. Plug did not seal so it was not worth getting into bath in the first place as the water does not stay in bath. No bubble bath not good but in this instance it did not matter as no soaky bath time.
Continental breakfast was good but full english eggs were overcooked and so were the tomatoes. Its was just abit bland and i had been looking forward to full english as its part of the treat of staying in a hotel.
The WIFi worked but there no internet connection in the room. Staff tried to help but were unable and said would have to wait until morning.
We had a wonderfull party and enjoyed our stay its a lovley hotel located on the river but dont book room 35

2026-09-11 • via Nuitee
J
Jeffrey • solo_traveller • gb
8
Pros:

Excellent food for our evening meal in the restaurant

Cons:

Small uncomfortable bed...delays at breakfast because of insufficient glasses, plates and bowls

2026-09-10 • via Nuitee
T
Thomas • couple • gb
8
We enjoyed a 3-night stay exploring the city and using the facilities of the hotel
Pros:

All meals are very good and served by excellent staff

Cons:

One of my evening meals was not served hot, it was warm. I should have mentioned this to my server but I didn't.

2026-09-10 • via Nuitee
C
Christine • couple • gb
8
2026-09-09 • via Nuitee
M
Matt • couple • gb
9
Very relaxing stay in a lovely place, with great staff and super food.
Pros:

Location on the river was lovely, the beer garden was fab and the atmosphere very nice, Breakfast was fantastic. Car parking was very easy, even with a T5 van.

2026-09-09 • via Nuitee
S
Sharad • couple • gb
8
Very pleasant stay at a great location.
Pros:

Very helpful and friendly staff. Nice restaurant with great food. Good outdoor facilities. Great location.

Cons:

More hooks near the wash basin in the bathroom would have been nice. Could also do with some more shelving.

2026-09-08 • via Nuitee
C
Chris • solo_traveller • gb
5
Disappointed
Pros:

Riverside location outside seating

Cons:

Undertrained staff,poor service, poor food.

2026-09-07 • via Nuitee
A
Angela • couple • gb
9
2026-09-07 • via Nuitee
M
Mary • solo_traveller • gb
8
2026-09-07 • via Nuitee