Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Noisy kitchen extractor fan
Room temperature issues
Event noise

Categories

Cleanliness
8.16
The room was clean and beautiful, but some decor was noted as tired.
Service
9.13
Staff were consistently described as friendly and helpful, though some service was slow.
Location
9.17
Conveniently located close to amenities and attractions.
Room Quality
8.62
Rooms were comfortable and well-equipped, but some reported issues with temperature.
Amenities
8.15
Amenities were good, although some guests noted inconveniences related to transport.
Value for Money
8.61
Overall value felt reasonable given the service and location.
Food and Beverage
8.66
Food was praised, but some breakfast items could have been improved.
Overall Experience
9.13
Most guests enjoyed their stay and had a wonderful time.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:06

Property Description

Charming Boutique Hotel in Suffolk Countryside

Elegant Rooms with Modern Amenities
The rooms at Milsoms Kesgrave Hall boast smart, stylish décor and are equipped with free Wi-Fi, a complimentary minibar, a TV, and a coffee maker for your convenience.

Delicious Dining Experience
Indulge in British cuisine made with seasonal Suffolk produce at the open-plan brasserie with a theatre kitchen, offering a unique culinary experience throughout the day.

Relaxing Spa Retreat
Unwind in the tranquil spa nestled in the woodland grounds, featuring 5 double treatment rooms, a hot tub with a covered terrace, a cozy log fire, and a spacious sauna. Treat yourself to individual spa treatments or packages during your stay.

Book your stay at Milsoms Kesgrave Hall for a delightful countryside retreat with top-notch amenities and services.

Important information:

Please note that access to the spa facilities is not included in your stay. Charges apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 16 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 876 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.13
R
Ruth • couple • gb
9
Lovey stay, great staff
Pros:

All round lovely, with excellent staff.

Cons:

Unfortunately, there was only one vegetarian main course option. It was the ubiquitous cauliflower steak. Clearly thought and effort had gone into the menu apart from this option. It is really tiresome when this happens and the other option generally offered in restaurants seems to be gnocchi (: It really means we wouldn't come back if this option does not vastly improve.

2026-07-24 • via Nuitee
J
Johnathan • couple • gb
9
Very pleasent
Pros:

Breakfast was fantastic and evening meal was brilliant with the chef catering to my wife's allergies

Cons:

N/a

2026-07-22 • via Nuitee
A
Andrew • couple • gb
8
Pros:

Beautiful grounds and building. Staff very polite, friendly and professional.

Cons:

Our room was at the front of the hotel and due to the hot weather we had the window open. The staff clearly congregated during their breaks very close buy and were quite noisy so that was disappointing and disturbed us considerably until way after midnight.

2026-07-20 • via Nuitee
D
Dominic • solo_traveller • gb
10
2026-07-19 • via Nuitee
Y
yvonne • solo_traveller • gb
9
2026-07-19 • via Nuitee
S
simon • couple • gb
9
2026-07-18 • via Nuitee
S
Sarah • couple • gb
10
Excellent hundred percent
Pros:

Super Hotel amazing food amazing service run very smoothly very friendly perfectly clean

2026-07-17 • via Nuitee
M
Mohammed • solo_traveller • gb
10
2026-07-16 • via Nuitee
A
Anne • couple • gb
5
Not good value.
Pros:

Good location, nice grounds.

Cons:

Breakfast was included, but was quite poor. Fruit had run out, ordered scrambled eggs & salmon, came without toast…had to be ordered separately, husband had poached eggs, hard and dry. We had lunch the previous day, wagyu burger dry and tasteless very expensive. Staff all appeared overworked.

2026-07-13 • via Nuitee
S
Suzanne • couple • gb
3
Room with a View
Pros:

Beautiful grounds & impressive looking property.
Room with a garden view.
Enjoyable Afternoon Tea

Cons:

Plumbing issue in the bathroom causing a whistling & loud noise intermittently which would only stop if the hot water tap was constantly turned on/off. Made it impossible for us to complete our stay as would have kept us awake all night.

2026-07-13 • via Nuitee
A
Aran • solo_traveller • gb
8
2026-07-12 • via Nuitee
A
Ann • couple • gb
8
Lovely place with fab staff
Pros:

Beautiful setting.
Super friendly staff
Lovely breakfast

Cons:

Booking.com room description a bit misleading.
Room smaller than expected

2026-07-11 • via Nuitee
C
Chris • solo_traveller • gb
10
The staff were excellent, food, service & the room were brilliant & a credit to you.
Pros:

Great location & great room

Cons:

Nothing

2026-07-10 • via Nuitee
A
Amanda • couple • gb
10
2026-07-10 • via Nuitee
P
Peter • couple • gb
6
Would only go back to eat, not to stay
Pros:

Beautiful property with lovely grounds. Food in the restaurant was excellent.

Cons:

Very basic room for the money. No air con which made the room very uncomfortable. Two very noisy fan that pushed around hot air. No modern sockets. Low window gave no privacy in room.

2026-07-05 • via Nuitee
D
dalgaard • couple • gb
7
good location, beautiful building and surrounding park area -
Pros:

breakfast was excellent, and the grounds are lovely. good bathroom. plenty of parking.

Cons:

the room was extremely hot and there was no air condition but just a standard fan.

2026-07-03 • via Nuitee
L
leigh • solo_traveller • gb
10
2026-07-01 • via Nuitee
C
Chandelle • solo_traveller • gb
10
The best!
Pros:

The hotel is amazing - I love staying here. Restaurant and facilities are fantastic. Any time I’m in Ipswich I choose this hotel

2026-07-01 • via Nuitee
C
Carl • solo_traveller • gb
8
2026-06-29 • via Nuitee
H
Helene • couple • gb
10
Great stay, wonderful setting, lovely staff and great food and drink
Pros:

Beautiful building, decor and setting

Cons:

The local area isn’t great, Kesgrave Hall is an oasis in the Ipswich suburb

2026-06-25 • via Nuitee