The Brookmill

Hotels
8.7 (446 reviews)
65 Cranbrook Road , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Minor issues with amenities
Some complaints about room pricing

Categories

Cleanliness
8.76
Guests noted the rooms as clean and spotless.
Service
9.23
Friendly staff and accommodating service were highlighted positively.
Location
8.97
Several reviews mentioned a great location near public transport.
Room Quality
8.72
Rooms were described as nice and comfortable, with some positive notes on decor.
Amenities
8.25
Some amenities were noted but lacked sufficient hooks and spaces in bathrooms.
Value for Money
8.21
Prices were viewed as high for the value offered, with some reviews mentioning overpriced aspects.
Food and Beverage
8.76
Positive mentions of the pub and food at the hotel.
Overall Experience
8.73
Overall positive experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:13

Property Description

Charming Oasis in London

Garden Retreat: The Brookmill offers a serene garden escape in the heart of London, perfect for unwinding after a day of exploring the city.

Delightful Dining: Indulge in delectable dishes at the on-site restaurant and enjoy refreshing drinks at the cozy bar, adding a touch of luxury to your stay.

Convenient Connectivity: With free WiFi and proximity to key landmarks like the O2 Arena and Tower Bridge, The Brookmill ensures you stay connected and make the most of your London adventure.

Experience comfort and convenience at The Brookmill. Book your stay now for an unforgettable London getaway.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 446 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.97
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
M
Mercy • solo_traveller • gb
10
Pros:

The room and the bathroom is clean, comfortable bed

Cons:

I like everything

2026-07-24 • via Nuitee
J
Jan • solo_traveller • be
9
2026-07-23 • via Nuitee
D
Driscoll • solo_traveller • gb
4
Pros:

The room was very clean, well located.

Cons:

No air con. I felt like I was really disturbing the staff when checking in, despite there being no one else in there. It says staff are in the pub to help any time, but they weren't there at 9 am when I needed assistance. I phoned to check out and had no response for 3 calls.

2026-07-19 • via Nuitee
K
Konstantina • solo_traveller • gr
9
Pros:

The staff was extremely friendly and accommodating. We enjoyed the fact that there is a pub right under the hotel. The room was spacious and comfortable.

2026-07-14 • via Nuitee
H
Hugh • couple • gb
5
A convenient stoph on our way. Staff very friendly.
Pros:

It is a room above a pub up steep staircases; fan aircon; convenient location.

Cons:

No modern aircon.

2026-07-13 • via Nuitee
R
Rumnique • solo_traveller • gb
10
Comfortable and friendly stay in great location
Pros:

Really friendly staff, appreciate accommodating our requests for room! Had everything we needed, comfortable room, clean bathroom, some snacks and tea and coffee in the bedroom too, and a fan (we were there in the heatwave)

Cons:

Nothing, would stay again.

2026-07-13 • via Nuitee
S
silvia • couple • es
7
Buena ubicación y relación calidad-precio,cómodo
Pros:

Acogedor,el baño era cómodo,la ducha estaba muy bien,limpio,ubicación en zona tranquila,bien comunicado a 2 paradas de london brige. Se agradece la tele con aplicaciones gratuitas. Ponían agua de cortesía y cosas para desayuna.
El restaurante justo abajo tenía muy buen ambiente y el personal muy agradable

Cons:

La cama algo blanda,hacía mucho calor y no había aire acondicionado,como en casi cualquier hotel de Londres. No hay recepción en el hotel por si surge algún complicación aunque yo no la necesite.

2026-07-12 • via Nuitee
F
Farwa • solo_traveller • gb
9
Nice experience
Pros:

It was good and quite

Cons:

Everything was good

2026-07-12 • via Nuitee
M
Michelle • couple • gb
8
2026-07-11 • via Nuitee
I
Ioan • couple • gb
9
2026-07-10 • via Nuitee
J
John • solo_traveller • gb
9
Great value for money
Pros:

Great people, very hospitable and helpful

2026-07-08 • via Nuitee
C
Caterina • solo_traveller • it
9
2026-07-08 • via Nuitee
G
Graham • solo_traveller • gb
9
Plleasant, friendly place in a good location if you've visiting South London.
Pros:

Plleasant, friendly place in a good location if you've visiting South London. The room was very nice and the pub and restaurant downstairs looked excellent, though I didn't get the chance to use them on my short stay.

2026-07-06 • via Nuitee
F
FABIO • solo_traveller • it
9
Business in south part of London
Pros:

Room clean and quite.

Cons:

Room comfortable and clean.

2026-07-04 • via Nuitee
H
Holdroyd • solo_traveller • gb
9
Great place, good staff, nice rooms
Pros:

Very nice room, nicely decorated and clean. Shown to the room by a good member of staff who even told us where the fire exits were and where to assemble. We will stay again.

Cons:

Only criticism was maybe more hooks in the bathroom and some sort of AC although they did provide a fan. Parking can be tricky although I found a place on the street where you can pay for up to 4 hours

2026-06-29 • via Nuitee
E
Emma • solo_traveller • nl
8
Pros:

The bed was cosy and comfy and the pub downstairs was sweet too - enjoyed my movie night in my comfy bed :)

Cons:

The room was slightly hot (but oh well what van you expect during a heatwave) and the breakfast was a bit sad (but still something)

2026-06-29 • via Nuitee
S
Sophy • solo_traveller • gb
10
Fabulous as always
Pros:

I’ve stayed here before and can’t recommend it enough. Lovely quiet location, feels a safe area and perfect location for driving into central London on a Sunday morning. Also fantastic pub on the ground floor with excellent food and nice staff

2026-06-27 • via Nuitee
S
Simone • solo_traveller • it
8
2026-06-25 • via Nuitee
C
Christian • couple • ch
7
Kurztripp nach London in einer coolen Location ohne hohe Ansprüche
Pros:

Das Personal ist super freundlich und zuvorkommend. Ein Anliegen von uns wurde umgehend gelöst. Was uns überrascht hat war, dass trotz Restaurant- und Pub- Betrieb um 23h ruhig war. Das Bett war ok.
Für sportliche Personen sicher den Pluspunkt, dass vor dem Betreten des Zimmers noch 2 Stockwerke per Treppe zu bewältigen waren.
Ansonsten ein wirklich nettes, kleines Hotel, welches mit dem Restaurant ein sehr gutes Essen zubereitet und serviert.

Cons:

Ein Raumservice war leider nicht vorhanden.
Die Toilettenbürste war, gelinde gesagt, nicht so appetitlich, das könnte besser sein.
Trotz Ventilator merkte man deutlich, dass bei dieser Hitze eine Klimaanlage fehlt.

2026-06-22 • via Nuitee
D
Don • couple • gb
8
Great place to stay in Deptford
Pros:

Good location for our trip. Good vibes be as the England match was on.

Cons:

No aircon on a hot night.

2026-06-18 • via Nuitee