The Brookmill

Hotels
8.7 (429 reviews)
65 Cranbrook Road , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Express check-in/check-out
Non-smoking throughout
Kid meals
Outdoor furniture
Coffee Shop on site
Pet bowls
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Minor issues with amenities
Some complaints about room pricing

Categories

Cleanliness
8.76
Guests noted the rooms as clean and spotless.
Service
9.23
Friendly staff and accommodating service were highlighted positively.
Location
8.97
Several reviews mentioned a great location near public transport.
Room Quality
8.72
Rooms were described as nice and comfortable, with some positive notes on decor.
Amenities
8.25
Some amenities were noted but lacked sufficient hooks and spaces in bathrooms.
Value for Money
8.21
Prices were viewed as high for the value offered, with some reviews mentioning overpriced aspects.
Food and Beverage
8.76
Positive mentions of the pub and food at the hotel.
Overall Experience
8.73
Overall positive experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:13

Property Description

Charming Oasis in London

Garden Retreat: The Brookmill offers a serene garden escape in the heart of London, perfect for unwinding after a day of exploring the city.

Delightful Dining: Indulge in delectable dishes at the on-site restaurant and enjoy refreshing drinks at the cozy bar, adding a touch of luxury to your stay.

Convenient Connectivity: With free WiFi and proximity to key landmarks like the O2 Arena and Tower Bridge, The Brookmill ensures you stay connected and make the most of your London adventure.

Experience comfort and convenience at The Brookmill. Book your stay now for an unforgettable London getaway.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 429 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.97
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
C
Coralie • solo_traveller • gb
8
Pros:

Great location, nice simple room which was clean and comfortable. Very quiet overnight

2026-06-05 • via Nuitee
B
Bethany • solo_traveller • gb
9
Pros:

Staff were really friendly.

2026-06-01 • via Nuitee
D
David • couple • gb
8
Great place to stay - hidden gem.
Pros:

Location - bus stop outside to take you straight into central London. The pub itself - lovely atmosphere, great garden area, great staff.

Cons:

Room we stayed in was very hot. To be fair, weather was hot, but even at night just could not cool the room down.

2026-05-31 • via Nuitee
C
Christine • solo_traveller • gb
8
Pros:

Staff were exceptionally friendly and helpful. Bed was comfortable. Great shower

Cons:

Steep stairs

2026-05-29 • via Nuitee
C
Clare • solo_traveller • fr
8
Pros:

Very comfortable. Completely quiet despite being above the pub (2 floors down)

Cons:

No breakfast on site

2026-05-25 • via Nuitee
R
Rute • couple • gb
10
Pros:

Great value for money, easy, straightforward check in and checkout. We had lunch at the restaurant and the chicken and waffles were incredible!

2026-05-19 • via Nuitee
T
Tanguy • family_with_children • be
8
Well located and very good. I recommend
Pros:

Very good and very well located. Close to the train station and in just a few minutes to London centre.
Clean, comfortable, quiet.
Just above a pub - good for dinner.
(No breakfast possibly during the week)

Cons:

Bed a bit small (135 cm wide)

2026-05-15 • via Nuitee
M
Mark • couple • gb
10
Reasonable price and easy to get to most South London venues
Pros:

Quiet, spacious, excellent facilities and very straightforward

Cons:

Reminded me how untidy our house is

2026-05-15 • via Nuitee
D
David • extended_group • gb
10
Very enjoyable friendly Pub,staff
Pros:

Very Friendly staff and great atmosphere

Cons:

All good

2026-05-14 • via Nuitee
M
Montrose • couple • gb
4
We wouldn't stay here again given the choice
Pros:

The breakfast was really yummy, and there is a great selection of gins! The decor is nice and it's in a good location. Nice smelling toiletries.

Cons:

The bathroom smelled of damp, and the shower really stank of drains. We were staying for my cousin's wedding nearby, and needed an iron. The staff couldn't locate one, and said they'd try and find it. Then left us waiting for about an hour. So we decided to just go to the reception, at which point a staff member said they'd go to their house and we could borrow theirs. It took a further 15/20 minutes. We ended up being an hour and a half late to the reception. The staff were pretty non-plussed about the hassle they were causing us, even put out that we'd asked for an iron and had then pressed them about it.

The bed was uncomfortable, and the street noise was so loud. Obviously it's London - but the price was ridiculous for what it was.

The next morning, we ordered breakfast, and again, the staff member was pretty unbothered.

2026-05-13 • via Nuitee
C
Callum • solo_traveller • gb
10
2026-05-11 • via Nuitee
J
Jordana Panicaccy • couple • gb
10
2026-05-08 • via Nuitee
E
Erich • extended_group • de
9
Sehr guter Aufenthalt
Pros:

Die Lage ist genial, das Personal (Eleonore) war Super freundlich und hilfsbereit

Cons:

Besserer Hinweis auf die Parking Situation und dass Praktikers für 10 GBP möglich sind.
Schwierig an Kaffe am Morgen zu kommen

2026-05-04 • via Nuitee
M
Matthew • solo_traveller • gb
7
Would stay here again if in a pinch, done it’s job for a nights stay.
Pros:

Cosy, not too far of a walk from nearest high streets and shops, had everything you needed for a short stay in London.

Cons:

Rooms are not sound proof, any noise from outside or from the other rooms was very noticeable. Paid £150ish for 1 night on London Marathon weekend, any other time I would not have paid that much for the room, defo £80 a night tops.

2026-04-27 • via Nuitee
B
Ben • solo_traveller • gb
10
2026-04-26 • via Nuitee
T
Thembi • solo_traveller • gb
10
Pros:

Friendly staff and in a great location a short walk from the station. The room was spotless, a good size and really comfortable. Would recommend!

2026-04-21 • via Nuitee
K
Keith • couple • gb
10
A repeat stay, a nice experience as always
Pros:

Friendly staff, great atmosphere

Cons:

Nothing

2026-04-20 • via Nuitee
• couple • gb
10
2026-04-10 • via Nuitee
O
Olivier Pasquet • solo_traveller • fr
9
Charming, top clean, quiet and easy
Pros:

It is a charming, lovely hotel. Located in a quiet place, not far from Overground lines and busses. The bed was good, the room was totally renovated and ultra clean. The bathroom super. The staff was friendly. Everything is well organised and reassuring when you are over tired from long and stressful trips (keys, special door to enter etc). The picture of the advert corresponds exactly. I really enjoyed and will come back.

2026-03-20 • via Nuitee
H
Holly • couple • ie
10
Pros:

Really lovely modest rooms, very nice staff and very well appointed 5 minutes on a train into London Bridge station. Food in the pub was also delicious!

2026-03-17 • via Nuitee