The Waterman's Arms

Hotels
8.6 (1127 reviews)
1 Glenaffric Avenue Docklands , London , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Luggage storage
Non-smoking throughout
Board games/puzzles
Public transport tickets
Outdoor furniture
Coffee Shop on site
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Exceptional breakfast
Cons:
Cleanliness issues
Room quirks

Categories

Cleanliness
7.74
Issues with cleanliness and maintenance mentioned.
Service
9.21
Staff was friendly and welcoming.
Location
8.75
Good location with amenities nearby.
Room Quality
8.2
Comfortable beds but issues with some rooms.
Amenities
8.23
Basic amenities mentioned; tea selection could improve.
Value for Money
8.69
Reasonable value considering the location and breakfast.
Food and Beverage
9.24
Breakfast was noted as exceptional.
Overall Experience
8.71
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:12

Property Description

Convenient Location in London
Located near Canary Wharf Underground Station, The Waterman's Arms offers easy access to popular landmarks like West Ham, Olympic Stadium, and O2 Arena. Explore London's attractions with ease from our centrally located hotel.

Comfortable Accommodation
Relax in our non-smoking rooms equipped with free WiFi, TV, and private bathrooms. Enjoy a cozy stay with complimentary toiletries and a hairdryer provided in each room. Rest assured with our quality bed linen and towels.

Delicious Dining Options
Indulge in British cuisine at our on-site restaurant, with special dietary options available upon request. Whether you're a vegetarian, dairy-free, or vegan, we cater to all preferences for a satisfying dining experience.

Book your stay at The Waterman's Arms for a memorable London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1127 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
S
Sandra couple nl
10
Prima verblijf
Pros:

Leuk knus hotel

2026-06-03 via Nuitee
J
Judith solo_traveller gb
10
Pros:

Really enjoyed our one-night stay for the darts at the O2. Really friendly staff, Joel was very helpful. Perfect for connecting to trains etc. as it's within walking distance.

Cons:

Everything was really good, no complaints.

2026-05-29 via Nuitee
J
José couple pt
8
Pros:

Quite área , close to river

Cons:

Long transportar connections to center of London, few breakfast options, wc very Small and with low exaustor

2026-05-28 via Nuitee
M
Michelle solo_traveller gb
9
Really great place, would stay again.
Pros:

Staff were very friendly and helpful. Water bottle provided in room and staff were happy to refill many times. Bed was very comfortable. Great facilities, coffee/tea in room, large powerful shower and hairdryer.
I stayed for London Marathon weekend (Fri & Sat) and just wanted to chill in the room before the big race. Breakfast was very good on Sat, unfortunately I had to leave before breakfast on Sunday. Food being served in the pub looked very tastey although I didn't try it - no pasta options :)
Location is really close to both DLR (Island Gardens) and the Greenwich foot tunnel. Easy to get the Excel to pickup race number and Greenwich for race start.

Cons:

The only issue I had was that my room (3) was by the aircon or kitchen fan outlet and it was quite noisy. Although I did get used to it by the second day. It was only on while the pub was open, stopped at 11pm, so was ok during the night and it did block out other noises.

2026-05-26 via Nuitee
T
Tracy couple gb
10
2026-05-26 via Nuitee
J
Jacqueline couple de
5
Pros:

The location was nice if you are staying on the east side of London and Greenwich.

Cons:

The room is in a slant. The lights in the room only lit the area by the door. The bed was on wheels so when you go to sit down it can roll away from you.

2026-05-26 via Nuitee
B
Bob extended_group dk
7
Hyggeligt
Pros:

Det var hyggeligt og roligt

Cons:

Deres morgenmad og personale var sgu ikke særlig hjælpsomt

2026-05-25 via Nuitee
L
Lauren solo_traveller gb
10
2026-05-24 via Nuitee
I
IRWIN couple gb
9
Lovely place to stay!
Pros:

Beautiful place to stay & for the price it’s perfect! Location is ideal as it’s a 5 min walk at most to the nearest station! The staff were so helpful & friendly too!

Cons:

Nothing! The property was great, would’ve loved to try the included breakfast as kitchen was closed but other than that it was perfect

2026-05-18 via Nuitee
N
Neil solo_traveller gb
5
Pros:

Great location for Greenwich, no road noise and quiet neighbourhood. Staff pleasant and included breakfast was good.

Cons:

Faulty shower, no remote for the TV, and small bed. The route, doors and locks to use when returning late were not great either. Not a bad place but quite tired and in need of some tlc.

2026-05-17 via Nuitee
R
Raczkowska couple pl
8
Pros:

Great staff, a charming hotel in an excellent location

Cons:

It wasn’t very clean.

2026-05-17 via Nuitee
C
Carla solo_traveller fr
9
2026-05-16 via Nuitee
S
Sara solo_traveller gb
8
2026-05-15 via Nuitee
R
Roma couple gb
10
2026-05-13 via Nuitee
I
INES solo_traveller fr
10
Super stay !
Pros:

The staff is really nice, it's super clean, quiet and safe !

Cons:

Nothing !

2026-05-09 via Nuitee
M
mark solo_traveller gb
8
More character than the average chain hotel, helpful staff, good location.
Pros:

Good location near to the Island Gardens train station. Nice community atmosphere in the pub in the evenings. Building had a lot of character. Very helpful staff who added a second night for me at short notice - thanks guys. Comfortable and quiet room. Good breakfast which was included. Reliable WiFi.

Cons:

I stayed two nights and was surprised that the room was not made up before the second night.

2026-05-09 via Nuitee
K
Kim solo_traveller gb
8
Pros:

Excellent Location.

2026-05-08 via Nuitee
K
Kiera couple gb
8
2026-05-03 via Nuitee
S
Stacey couple gb
8
2026-05-02 via Nuitee
B
Ben couple gb
6
Suitable for 1 night for an event
Pros:

The bathroom was really nice and modern, great location and easy to get too. Staff really friendly.

Cons:

The mattress was uncountable and the fan was not working, the tv remote did not have any batteries and the bin did not have any bin liners. Even on the top floor it was really noisy and we heard all the noise from the pub but it’s expected for staying in a pub.

2026-05-01 via Nuitee