The Z Hotel City

Hotels
•
Z Hotels
8.2 (9420 reviews)
23-28 Fleet Street , London , GB
+44 20 3551 3718

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Cheese and wine buffet
Cons:
Very small rooms
High prices for room quality
Inconsistent room amenities

Categories

Cleanliness
8.16
Most reviews noted the cleanliness positively but mentioned some issues like small room sizes.
Service
8.63
Generally well-received, with positive references to helpful staff.
Location
8.67
The location was praised in most reviews as convenient and well-situated.
Room Quality
7.62
Several reviews highlighted small room sizes and uncomfortable setups.
Amenities
8.15
Some amenities appreciated but limited complaints about AC and room functionality.
Value for Money
7.61
Feedback indicated that the price did not correlate with the room quality.
Food and Beverage
8.66
Positive comments on the cheese and wine buffet and breakfast quality.
Overall Experience
8.13
Mixed sentiments with some positives but significant negatives impacting the overall feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:12

Property Description

Luxurious Accommodation in Central London
Experience the epitome of comfort and convenience at The Z Hotel City in central London. Indulge in our air-conditioned rooms with handcrafted beds, 40-inch Samsung HD TV, and complimentary toiletries. Wheelchair accessible rooms are also available for all guests.

Delicious Breakfast Options
Start your day right with our granola station, freshly baked pastries, and a selection of teas, coffees, and juices. Whether you prefer a quick bite on weekdays or a leisurely buffet on weekends, we have you covered.

Prime Location and Exceptional Service
With a 24-hour front desk, easy access to iconic landmarks like St Paul's Cathedral and Blackfriars Train Station, and proximity to theatres, The Z Hotel City ensures a memorable stay. Book now for a truly unforgettable London experience.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 9420 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
D
Debra • solo_traveller • gb
10
Fabulous Location / Extremely helpful / kind check in staff & wonderful service from the Cafe !
Pros:

The room was compact but very clean. Bed very comfortable, sheets & towels pristine. Fabulous location - very close to the Royal Courts of Justice - one of London's unique buildings. Temple 24 the Cafe beneath the hotel is fabulous. Great service, the guy who served me was wonderful ! I found the whole experience very relaxing & chilled.

2026-10-17 • via Nuitee
D
David • family_with_children • us
8
Was good experience after all.
Pros:

centered to the city

Cons:

Bathrooms are too small

2026-10-16 • via Nuitee
M
Matt A Payne • solo_traveller • gb
6
Would only stay here if limited options and not for longer than a couple of nights
Pros:

Location is good..not too noisey. Water botlle in room.

Cons:

Very expensive for a box room. Bed wasnt great.
Some tv stations unwatchable e.g. movie channela as signal was blockey and lagged.
2 teas and milk for 2 cups to last 2 days. No wardrobe space just a handful of hangars on the wall.

2026-10-15 • via Nuitee
I
Ian • extended_group • gb
6
Os
Pros:

Overall it was a nice hotel but the rooms were small

Cons:

The rooms could have been bigger

2026-10-15 • via Nuitee
M
Matthew • solo_traveller • ie
8
Great location, small rooms but that is a London hotel
Pros:

Good location

2026-10-15 • via Nuitee
M
Mohammad Omer • solo_traveller • gb
5
2026-10-14 • via Nuitee
J
James • solo_traveller • us
6
Great location, great staff, uncomfortable bed
Pros:

Location, staff, water.

Cons:

Shower was inconsistent temp with low pressure, bed was downright uncomfortable, ac/heating was tricky.

2026-10-14 • via Nuitee
L
Louise • solo_traveller • gb
9
2026-10-13 • via Nuitee
W
Whitelaw • family_with_children • gb
7
Great location;
Pros:

Location

Cons:

Not having a 🪟

2026-10-13 • via Nuitee
P
Paula • family_with_children • nl
7
2026-10-13 • via Nuitee
J
Jacqueline • solo_traveller • gb
8
Pros:

Fast friendly check in.
Good location.
Ideal for short stay

Cons:

Strange not having a window

2026-10-12 • via Nuitee
L
Libby • solo_traveller • gb
4
Pros:

Location was convenient for my work that weekend.

Cons:

Unbelievably over-priced for what it is: a windowless room the size of a large cupboard. But perhaps that is just the insanity of London prices nowadays.

2026-10-12 • via Nuitee
D
David • solo_traveller • gb
8
2026-10-12 • via Nuitee
S
Semir • couple • se
8
Pros:

Läget är fantastiskt och rent dessutom

Cons:

Hårda sängar och AC låter väldigt mycket på natten samt ventilation

2026-10-12 • via Nuitee
A
Anna • solo_traveller • gb
6
If you just need a bed for the night this is spot on
Pros:

Does what it says on the tin, great location, very simple, small room but clean and good shower. Nice and quiet despite being so central.

Cons:

Could only get out of the bed on one side so I was glad I was the only one in the room and an interesting pillar/upright going through the room. No problem at all but just so people know what to expect. I was in a Queen with no window which was what I selected when booking.

2026-10-12 • via Nuitee
C
Christopher • solo_traveller • gb
9
Great hotel in a great location. Very friendly and helpful staff
Pros:

Great location. Room was small BUT well designed and very comfortable. A very good night's sleep!

2026-10-12 • via Nuitee
C
Chiara Dalmiglio • family_with_children • be
8
2026-10-12 • via Nuitee
S
Smith • solo_traveller • gb
10
Pros:

Staff are amazing and do helpful

2026-10-11 • via Nuitee
B
brendan • couple • gb
3
Don’t do it
Pros:

Location

Cons:

Very small room hans made bed to fit the small space hardest most uncomfortable bed ever a breakfast room filled with flys not a thing could make me book this location ever again

2026-10-11 • via Nuitee
M
miranda • family_with_children • gb
7
Pros:

Loved the location of the hotel and the staff were very friendly. The hotel was very clean .
Breakfast was nice.

Cons:

The room was on -1, so no window and a bit on the small side and the mattress was very firm so a bit uncomfortable.

2026-10-11 • via Nuitee