The Z Hotel City

Hotels
•
Z Hotels
8.2 (9198 reviews)
23-28 Fleet Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Cheese and wine buffet
Cons:
Very small rooms
High prices for room quality
Inconsistent room amenities

Categories

Cleanliness
8.16
Most reviews noted the cleanliness positively but mentioned some issues like small room sizes.
Service
8.63
Generally well-received, with positive references to helpful staff.
Location
8.67
The location was praised in most reviews as convenient and well-situated.
Room Quality
7.62
Several reviews highlighted small room sizes and uncomfortable setups.
Amenities
8.15
Some amenities appreciated but limited complaints about AC and room functionality.
Value for Money
7.61
Feedback indicated that the price did not correlate with the room quality.
Food and Beverage
8.66
Positive comments on the cheese and wine buffet and breakfast quality.
Overall Experience
8.13
Mixed sentiments with some positives but significant negatives impacting the overall feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:12

Property Description

Luxurious Accommodation in Central London
Experience the epitome of comfort and convenience at The Z Hotel City in central London. Indulge in our air-conditioned rooms with handcrafted beds, 40-inch Samsung HD TV, and complimentary toiletries. Wheelchair accessible rooms are also available for all guests.

Delicious Breakfast Options
Start your day right with our granola station, freshly baked pastries, and a selection of teas, coffees, and juices. Whether you prefer a quick bite on weekdays or a leisurely buffet on weekends, we have you covered.

Prime Location and Exceptional Service
With a 24-hour front desk, easy access to iconic landmarks like St Paul's Cathedral and Blackfriars Train Station, and proximity to theatres, The Z Hotel City ensures a memorable stay. Book now for a truly unforgettable London experience.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 9198 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
L
Leighton • family_with_children • gb
9
2026-06-06 • via Nuitee
R
Reilly • solo_traveller • gb
10
2026-06-05 • via Nuitee
S
Steve • couple • gb
4
Disappointing. Inferior to similarly priced Travelodges
Pros:

Not applicable

Cons:

Tiny room. No space for luggage. Bed small and uncomfortable. Cold.

2026-06-05 • via Nuitee
T
Theofania • couple • gr
8
Very nice
Pros:

The staff was really kind and always welcoming. Room was clean but a bit small. Towels were also very clean and there was always hot water.

Cons:

The room was small and there was a 10£ fee for checking in early even though it was 14:30 and check in time is supposed to be 3 usually.

2026-06-03 • via Nuitee
C
Christina • family_with_children • se
9
Mycket bra
Pros:

City, lugn gata, modern inredning, dygnet-runt-personal

Cons:

AC fungerade inte första natten. Men enkelt byta rum

2026-06-03 • via Nuitee
O
Osman • family_with_children • cy
9
2026-06-03 • via Nuitee
S
Susan • solo_traveller • gb
7
The cheapest rooms are a good budget option for a solo stay
Pros:

A convenient location for the West End theatres and Elizabeth Line (during tube strike). Very efficient aircon and decent lighting. There was minimal noise and the TV and wifi were great.

Cons:

Bed was a thin mattress on a wooden frame. Bathroom pod door didn’t shut fully (so best for single occupancy).

2026-06-02 • via Nuitee
X
Xermán • couple • es
8
2026-06-02 • via Nuitee
R
ricardo • extended_group • cl
7
Céntrico
Pros:

Cerca de la
Iglesia de los templarios está muy atención desayuno muy bien

2026-06-02 • via Nuitee
B
Ben • solo_traveller • gb
3
aircon broken
Cons:

aircon broken

2026-06-01 • via Nuitee
E
Elise • solo_traveller • fr
10
Très agréable
Pros:

Le personnel est jeune, ça fait du bien ! L’hôtel est vraiment bien situé, juste à côté de la cour de justice, et à proximité de plusieurs lieux pour manger. C’est calme et super mignon. Je recommande vraiment

Cons:

Rien, tout était très bien

2026-06-01 • via Nuitee
S
sturla • solo_traveller • no
7
2026-06-01 • via Nuitee
G
Gulsah • couple • tr
9
2026-05-31 • via Nuitee
S
Sarah • solo_traveller • gb
5
Uncomfortable
Pros:

Location. Promise.

Cons:

No air con. No windows to open.
Very uncomfortable.
I’m unlikely to stay again

2026-05-31 • via Nuitee
Y
Yan • couple • cn
9
Pros:

地理位置优越，门前的公交车可直达特拉法加广场和伦敦塔，最近的地铁站是Temple，步行前往各著名景点都在30分钟以内。房间比较小，但布局合理。

2026-05-31 • via Nuitee
J
Jacob • solo_traveller • ca
5
2026-05-31 • via Nuitee
T
Tom • solo_traveller • fr
3
2026-05-30 • via Nuitee
M
Matt • solo_traveller • us
3
Cons:

Broken AC

2026-05-30 • via Nuitee
Z
Zenere • solo_traveller • ar
10
Pros:

Ubicación

Cons:

Nada

2026-05-30 • via Nuitee
A
Anthony • solo_traveller • gb
8
Pros:

Great location, very clean with polite staff. Liked the wine and cheese night.

Cons:

We would have preferred a room a little higher up so we could enjoy more natural light but still enjoyed our stay.

2026-05-30 • via Nuitee