Hotel Sophia

Rumore di macchinario(acqua calda),struttura senza manutenzione,buchj nelle porte

All the plumbing could use a little tightening.

I could write for days, but all I can really do is URGE YOU NOT TO STAY HERE. I have stayed in many budget hotels, but this doesn't come near the standard of any. Some of the worst parts:
- Filthy rooms. Dust & fluff everywhere. Stained bedding with holes in. Other people's hair present. Flies in room on arrival. Dirty marks on mirrors & windows.
- Rude staff & "manager". The "manager" was sitting with his feet up on the check in desk when we arrived. I then found him asleep in bed at 7pm when nobody answered the reception bell repeatedly. Then became aggressive towards me when I requested a complaint form.
- TV that didn't work, then lied to about why.
- Toilet that rocked when sat on.
- Loose taps, that moved a lot when used. Hot water too hot to use.
- Room unbearably hot.
- Items stated were in room not present e.g. wardrobe, iron, ironing board.
- Outdoor table in room.
- One chair at table, for two people.
- No lamp, bedside table etc.
- Doors with cracks, holes, stray paint.
- Dangerous step up to bathroom.
- No lift, & no offer of help up to third floor room with suitcases.
- Floor creaky & uneven.
- No toiletries provided.
- No breakfast option.
- Communal areas also mucky & items left on stairs/landings. e.g abandoned hoover for days.
- Nowhere to hang towels, except over toilet.
- CLAIMED THIS WAS THE BEST ROOM ON CHECK-IN!!!

Nulla

No fridge

There's no lift, no option for breakfast, the room is beyond basic with visible damage to the bathroom door, paint splashes all over the place and a very basic and noisy bed.

The whole place just looks very tired, it's cheap but not somewhere I'd choose to stay again

Steep stairs. No shampoo, TV dodgy

Scala piuttosto scomoda per chi ha problemi di deambulazione, mancanza di frigo, e di un eventuale piccolo cucinino.

De bedden zijn best hard. Er zit geen plankje voor je toiletartikelen bij de spiegel. Ook is er geen plankje voor de zeep bij de douche. De douchekraan lekt.

I didn't dislike things but there's room for improvement like adding an electrical socket to plug in a hair dryer etc. in the bathroom. A small cabinet in the room would be nice (there was none) and a shelf in the bathroom (there was only a small wall lamp above the mirror, and a raised area above the floor to cover water piping). It was difficult to get a desired water temperature in the washbasin due to the separate hot and cold water taps, which were short, so the streams never mixed and you got a very hot one on the left and a cold one on the right (it was easier in the shower with the single mixed stream and a separate temperature knob but it took some trial and error to get it right - just don't set the temperature to too high and let the water run fast enough to get to a warmer or colder mixture without a long wait). The cold water tap was also fitted incorrectly, so it needed to be held in a more convenient position with a hand or something because there was very little room to reach the stream (the same applies to filling the kettle or washing fruit etc., which was very difficult in the hot stream because it was too hot for the hands). The shower was actually a good alternative for filling the kettle or washing fruit though it was then easy to get the floor wet in the process. The interior seemed clean enough at first glance and the colors and the brightness were better IRL than in the photos but if you looked closely, there were lots of places that hadn't been cleaned well (dust) and even a guest's personal item left under the bed; the windows weren't too clean, either. One of the windows did not shut well due to a small metal part at the bottom protruding and preventing good fit with the rest of the frame. The small light above the bathroom mirror didn't work and the wall shelf & wall hanger in the room were crooked/badly fixed; beds reinforced with wood beams/zip ties. OK with our managed expectations.