La Fleur de Lys

Hotels
8.6 (1496 reviews)
Rue du Bourg 14 , Gruyères , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Outdated bathroom facilities
High price for some amenities

Categories

Cleanliness
7.68
Some reviews mention older rooms and inadequate bathroom facilities.
Service
9.15
Many reviews highlight friendly and attentive staff.
Location
9.19
Multiple mentions of ideal location in a picturesque area.
Room Quality
8.14
Some issues with room updates but overall spacious with nice details.
Amenities
8.67
Decent amenities including a cozy lounge and availability of beverages.
Value for Money
8.13
Location and service justify the price, though some feel it's slightly high.
Food and Beverage
9.18
Excellent breakfast and highly praised restaurant.
Overall Experience
8.65
Guests have generally positive experiences with a few critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:13

Property Description

Historic Charm and Modern Comforts

La Fleur de Lys, a 350-year-old building in the heart of Gruyère, offers a unique stay near key attractions like Gruyère Castle and the Giger Museum. The rooms provide picturesque views of the town or the stunning Alps, each equipped with a private bathroom for your convenience.

Culinary Delights and Scenic Dining

Indulge in a blend of Swiss and French cuisine at the on-site restaurant or soak up the sun on the summer terrace while enjoying your meal. The perfect fusion of flavors in a charming setting awaits you.

Convenient Location for Exploration

With the Gruyère Ville Bus Stop nearby, exploring the area is a breeze. Whether hitting the slopes at Moléson Ski Area, visiting Bulle, or venturing to Fribourg and Lausanne, this hotel serves as an ideal hub for your adventures.

Book your stay now at La Fleur de Lys for an unforgettable experience in Gruyère!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 10 per day.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 1496 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 8.65
I
Iveta • couple • bg
10
Pros:

Хотелът се намира в сърцето на Грюер и от стаята имаш прекрасна гледка, която прави престоят ти още по- хубав! Храната в ресторанта е вкусна, а персоналът е отзивчив и мил.

Cons:

Последните поръчки в ресторанта вечер се приемат до 20:30ч, което се оказа практика на всички заведения, което особено през лятото е малко пресиращо.

2026-07-04 • via Nuitee
N
Navarat • extended_group • th
10
Pros:

At the back of the hotel, there is very beautiful view

2026-07-03 • via Nuitee
E
Elisabeth • solo_traveller • fr
9
Pros:

Hôtel plein charme (style chalet) avec un emplacement idéal.
Cuisine raffinée.

Cons:

Salle de bains un peu vieillotte et manque de rideau occultants dans la chambre

2026-06-30 • via Nuitee
V
Viviane • couple • fr
9
Très bon séjour
Pros:

Très bon

Cons:

Frigidaire eau et machine à café dans la chambre

2026-06-30 • via Nuitee
M
Maria • couple • se
7
Fantastisk by men välj ett annat boende.
Pros:

Bra läge mitt i byn!

Cons:

Ingen AC. Frukosten var bland de sämsta hotellfrukostar vi har ätit. Rutten frukt, lite bröd ost och en skinksort. Tycker att man som gäst kan få rabatt om man äter på deras restaurang där de tog 6,50euro för 5 dl vatten. Dyrt hotell överlag.Personalen kunde inte svara på frågor om Gruyereost.

2026-06-29 • via Nuitee
C
Caio • extended_group • br
10
2026-06-28 • via Nuitee
N
Nicole Durand • solo_traveller • fr
8
Pros:

L'emplacement et la gentillesse du personnel, très disponible.

Cons:

Le manque de clim mais nous avions un ventilateur

2026-06-26 • via Nuitee
M
Martin • solo_traveller • ch
9
2026-06-23 • via Nuitee
V
Vacanciers du 33 • solo_traveller • fr
8
Pros:

Super bien placé dans le centre médiéval de Gruyères. L'hôtel fait aussi restaurant avec spécialités fromagères locales et terrasses avant et arrière. Bon rapport qualité prix pour le secteur. Bonne literie, très bon accueil
Nous avons été surclassés
Salle de bains vaste mais un peu datée même si fonctionnelle et pas vitale sauf pour les fans de design
Peu de prises de courant, idéalement prendre multiprises pour charger plusieurs téléphones simultanément
Côté parking : pas de parking privé car ville quasi petionne. Se garer sur parking touristique "P1" à 150m. Gratuit de 18h à 8h. Si arrivée vers 17h et départ vers 10h, prévoir env 4chf de budget via appli de parking ou monnaie suisse
Pas de clim mais ventilateur
Ascenseur au besoin

2026-06-22 • via Nuitee
A
Anita und Christoph • solo_traveller • ch
8
2026-06-22 • via Nuitee
M
MARIA DEL ROSARIO • solo_traveller • co
10
Magnífica opción en este lindo pueblito!!!
Pros:

La ubicación, la limpieza, la amabilidad de su dueño Xavier, la amplitud de la habitación, la decoración vintage, desayuno exquisito y fuera de eso cuenta con ascensor para llegar a la habitación.

Cons:

Todo me gustó. De golpe en
Las instrucciones para llegar, mencionar la posibilidad de tomar el bus desde la estación hasta la entrada del pueblo.

2026-06-21 • via Nuitee
R
René • family_with_children • ch
10
Beste Unterkunft auf unserer 5 tägigen Mountainbike Tour quer durch die Alpen. Vielen Dank
Pros:

Sehr nettes Personal. Wie konnten unsere E-Bike sicher abstellen und laden. Das Hotel liegt sehr zentral im hübschen Städtchen. Die Terrasse draussen ist unschlagbar.

2026-06-21 • via Nuitee
S
Sara • couple • us
9
Wir können dieses Hotel gerne weiter empfehlen!
Pros:

Super Lage. Grosses Frühstück. Wunderbares Personal und alles sehr sauber!

Cons:

Es gibt nichts zu bemängeln

2026-06-20 • via Nuitee
J
Jacqueline • solo_traveller • gb
9
Pros:

The location right at the beginning of the main street with great view of the village. Historic building with lots of atmosphere. Pleasant, helpful staff. Pretty room. Clean. Comfortable bed. Access to an attractive room with coffee machine, tea making and nice seating. Good breakfast included. Lift.

Cons:

No air conditioning but an excellent fan was provided which helped make sleeping comfortable.

2026-06-19 • via Nuitee
E
emmanuel • couple • fr
8
Pros:

Bon emplacement et très bon accueil

2026-06-18 • via Nuitee
I
Illia • couple • ch
7
Good for visiting historical museums and places in the town.
Pros:

The atmosphere, the interior design and stuff's attitude. Shower cosmetics was nice.

Cons:

The view from the room - probably the other side of the building was better.

2026-06-18 • via Nuitee
A
Alexandre • couple • ch
8
Très bon hôtel dans un cadre magnifique
Pros:

chambre confortable, petit déjeuner excellent, produit de qualité, personnel très compétent

Cons:

La douche dans la baignoire n'est plus d'actualité. Une douche plain pied genre douche italienne serait beaucoup plus pratique.

2026-06-18 • via Nuitee
M
Mario • solo_traveller • lu
9
2026-06-14 • via Nuitee
M
Marion • couple • de
9
2026-06-14 • via Nuitee
T
Tanja • solo_traveller • ch
8
Pros:

Sehr freundliches Personal, schöner Standort.

Cons:

Am Abend war es bis um 23.00 Uhr sehr laut. Steckdose für Föhn war im Badezimmer nicht vorhanden.

2026-06-10 • via Nuitee