Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Noise from other rooms
Cleanliness issues
Lack of parking

Categories

Cleanliness
7.53
Reported issues with cleanliness and personal experiences regarding leftover items, noting that it should be improved.
Service
8.5
General feedback suggests that service is good, though some reviews mentioned a lack of empathy.
Location
9.04
Highly praised for its location being close to major attractions.
Room Quality
7.99
Some positive aspects noted about room comfort, but issues with noise and room size were mentioned.
Amenities
8.02
Basic amenities are satisfactory; some small limitations noted.
Value for Money
7.98
Value is considered good for the price, with many reviews mentioning reasonable rates.
Food and Beverage
8.53
Standard quality for this hotel tier, as food options were generally not discussed.
Overall Experience
8
Overall positive experience with some concerns regarding specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:39

Property Description

Prime Location near Museums
Hotel Mexico is conveniently situated just 250 metres from Madrid’s Prado and Reina Sofía Museums, making it the perfect choice for art enthusiasts looking to explore these iconic cultural landmarks.

Comfortable Rooms with Essential Amenities
The rooms at Mexico Hotel are designed to provide a comfortable stay with features such as air conditioning, central heating, free Wi-Fi, and flat-screen TVs. Guests can also enjoy the convenience of a coin-operated safe, work desk, and private bathroom in each room.

Convenient Facilities and Services
From vending machines for quick snacks to a helpful 24-hour reception and luggage storage, Hotel Mexico ensures that guests have everything they need for a seamless stay. Additionally, the proximity to restaurants, bars, and key attractions like the Botanic Gardens and Retiro Park adds to the overall convenience and enjoyment of your visit.

Experience the best of Madrid's art scene and hospitality at Hotel Mexico. Book your stay now for a memorable getaway.

Important information:

Please note that air conditioning is available from 1 June to 30 September.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the credit card holder of the credit card used to make the reservation, please contact the property in advance by email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 6702 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8
A
Ashley solo_traveller es
6
Great for a night if you get a good offer. Looks like a hotel but feels more like a hostel.
Pros:

Great location. Clean and looks nice aesthetically.

Cons:

Room didn’t have a fridge or toiletries.

2026-07-25 via Nuitee
A
Ana Melania solo_traveller es
8
Hotel recomendable.
Pros:

Lo más ...La comodidad de la cama. El colchón era maravilloso.
También que tenía aire acondicionado.

Cons:

Que no tenía una mini nevera. Hubiera sido perfecto si la tuvieran.

2026-07-25 via Nuitee
N
Nicola Jane solo_traveller es
7
Pros:

As a 2-star hotel, my expectations were quite low. But the room exceeded my expectations. It looked recently decorated and was very comfortable with an attractive, clean private bathroom.

Cons:

The communal areas are a bit drab.

2026-07-24 via Nuitee
D
debora natalia solo_traveller ar
10
2026-07-24 via Nuitee
N
Natalia solo_traveller ru
10
Pros:

Чисто

2026-07-24 via Nuitee
E
Ege solo_traveller tr
10
2026-07-23 via Nuitee
S
Samuel solo_traveller es
10
2026-07-23 via Nuitee
M
Martha couple co
6
Pros:

limpieza de habitación, buen aire acondicionado, cómodo

Cons:

el personal en general no es amable ni tiene disposición con los clientes

2026-07-22 via Nuitee
F
Francisco solo_traveller es
7
2026-07-22 via Nuitee
D
Daniel solo_traveller es
9
2026-07-22 via Nuitee
V
viajero feliz! solo_traveller es
9
2026-07-22 via Nuitee
I
IldaMercedes family_with_children ar
10
muy conforme
Pros:

comodidad de la habitación

Cons:

no tan céntrico

2026-07-22 via Nuitee
K
Katherine family_with_children us
9
2026-07-22 via Nuitee
A
Adelyn solo_traveller fr
10
2026-07-22 via Nuitee
A
Angeline family_with_children pr
10
Conveniente lugar
Pros:

La recepción es muy elegante y diferente a muchas. La habitación era muy cómoda, me gustó la puerta deslizante del baño. La decoración del paredes con papel tapiz fue un toque divino y acertado. El baño es amplio. La ubicación queda a 8 minutos caminando de la Plaza de Cibeles, pudimos juntarnos con el festejo de recibimiento de los jugadores de la selección - Campeones del Mundo de la FIFA 2026.

Cons:

Pueden añadir un espejo grande y vertical en cualquier lado de la puerta deslizante del baño para verse mejor cuando se prepare para salir.

2026-07-22 via Nuitee
R
Rafael Montilla solo_traveller es
9
Estupenda opción en el centro de Madrid
Pros:

La ubicación y la limpieza eran excepcionales como también la luminosidad

Cons:

Que me cobraran un euro por cada pieza de equipaje que dejara en consigna y que nos abrieran la habitación sin llamar a las 8 de la mañana

2026-07-21 via Nuitee
M
Maria couple es
7
Pros:

Buena calidad precio, cerca del centro

Cons:

Mucho ruido en los pasillos por la mañana

2026-07-21 via Nuitee
F
Francisco Javier solo_traveller es
10
Pros:

Muy amables, ubicación perfecta.

Cons:

Cobran por guardarte la maleta en consigna.

2026-07-21 via Nuitee
N
Norma family_with_children us
8
2026-07-21 via Nuitee
T
Tomalá solo_traveller es
9
2026-07-21 via Nuitee