The Five Bells by Innkeeper's Collection

The toilet didn’t flush properly

No air con, but fan provided. Don't think its good that you cannot sit in bar area after bar closes. We met up with friends and were forced to go to bed early when we wanted to stay and chat. Not really clear in the write up and not really good enough. We meet every year and won't be booking to stay again, shame as hotel itself snd breakfast was lovely

I’ve stayed at this location before ( but an upstairs room ) I stayed in number 3 room and constant door banging from room 5 and the general main door was indeed not the best . With being just off the main walk way ….. the light was a massive issue for me personally as I do like a really dark room so towels needed to be placed under the door . With arriving at 1800 I was very eager to unpack and get some food and that’s where my stay became uncomfortable to a point .
Staff behind the bar didn’t seem too bothered about how things looked around the bar or eating areas with empty glasses on empty tables etc . The pub wasn’t particularly busy ( maybe 20 people in total ) so when I ordered a classic burger and chips it was delivered 40 minutes later with stone cold chips and a lukewarm Pattie , if that wasn’t bad enough the food actually go placed down infront of me with the previous occupants of the tables empty crisp packets and the table that’s messy and sticky that my napkin which were wrapped round my knife and folk actually stuck to the table . It was then my gaze was drawn to multiple tables with empty glasses on and the occupants of the table long gone . The staff seemed oblivious and obviously too engrossed with their own conversations . This experience has left me let down from the previous good experience and left me craving some sort of refund to reflect the experience.

En-suite hand basin quite small.

The room was unbearably hot and had no ventilation. It is a hot summer but the secondary glazing to the windows meant you couldn't let any cooler air in at night. There was a fan but all this did was circulate the hot air.
Staff said they couldn't do anything as it was exceptional weather. The room (Reservoir Room 15) should not be let if it can't be cooled and ventilated to a safe temperature.

No aircon, but large fan was provided which helped.

Nothing . Loved the property .

Bathroom was a bit small

The room was somewhat tired with rotting windows. Given the price it felt like poor value for money.

Geluidsoverlast van de ventilatoren met name bij de kamers 11 t/m 15, wanneer deze laat in de avond uitgaan hoor je de held nacht een soort diepe slag of het slaan van een deur (klinkt raar)
Geen airconditioning, nodig vanaf 25 graden. Geen horren vijf de ramen, beperkte opening van alle ramen (zij geborgd met een kunststof stukje ‘waslijn’
Benauwde kamers.
Tot twee keer toe vd vier ochtenden niet alles te kiezen uit het keuze menue, één keer een heel klein beetje yoghurt, waarop degene die het bracht zei ‘tja dit was het laatste’ (geef het dan niet 🙈)
Twee jaar geleden zat er meer verzorging en service in de bediening en was het personeel stukken vriendelijker.
Er is nog meer ..

Nothing