Inn on the Lake by Innkeeper's Collection

Hotels
8.2 (1511 reviews)
The Inn On The Lake, Ockford Road, Ockford Road , Godalming , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Delicious food
Cons:
Poor cleanliness
Weak shower pressure
Long distances within the property

Categories

Cleanliness
6.59
Multiple reviews noted poor cleaning standards with dirty carpets and sheets.
Service
9.06
Staff were friendly and helpful as noted in several reviews.
Location
8.6
Convenient location mentioned positively in several reviews.
Room Quality
7.55
Some complaints about room conditions but noted for comfort in other reviews.
Amenities
8.08
Amenities received mixed feedback; some mentions of issues but also good experiences.
Value for Money
9.04
Many reviews praised value for money, highlighting great deals.
Food and Beverage
8.59
Food received excellent feedback; several reviews highlighted quality.
Overall Experience
8.06
General satisfaction noted but with specific concerns in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:47

Property Description

Lakeside Serenity and Scenic Gardens

Nestled in the picturesque English countryside, Inn on the Lake by Innkeeper's Collection offers a tranquil lakeside retreat surrounded by beautiful gardens. Each room is equipped with modern amenities including a flat-screen TV, en suite bathroom, and tea/coffee making facilities.

Culinary Delights and Al Fresco Dining

Indulge in delectable steaks and daily fish specials at The Inn On The Lake pub and restaurant, where you can also enjoy outside seating with stunning views of the lake.

Explore Historic Attractions

Conveniently located just a short drive from Guildford, guests can immerse themselves in history by visiting the historic cathedral and town center. Don't miss the opportunity to explore Godalming town center and nearby National Trust properties during your stay.

Book your lakeside getaway at Inn on the Lake by Innkeeper's Collection now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1511 reviews
Cleanliness: 6.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 8.06
B
Bina solo_traveller gb
7
Comfortable but too hot it without air conditioning.
Pros:

Easy to find and close to where we needed to be. Quite location.

Cons:

No air conditioning and no lifts so difficult to move luggage. Not suitable for anyone with mobility issues.

2026-07-18 via Nuitee
M
Maciej solo_traveller gb
9
Great location , amazing decor , good food and comfy rooms . Would stay again .
Pros:

Central location and close to town. Plenty of parking and lovely rooms . Decor was very good . The morning breakfast was great and the female host was excellent . Also the evening young man was very good to . Had a great room .

Cons:

The only thing that let it down was I could not get hot water in the two days I was there . I didn’t make a fuss as the weather was very very hot during the heatwave .

2026-07-18 via Nuitee
A
Andrew solo_traveller gb
7
Pros:

Staff were very friendly. Big bathroom

Cons:

Was a bit tatty, was about to undergo a refurb, but don't know how extensive that wil be.

2026-07-16 via Nuitee
K
Kevin couple gb
7
2026-07-15 via Nuitee
L
Lubu solo_traveller gb
8
Nice place to stay, and good food
Pros:

Staff very professional, room good size

Cons:

Not as clean as expected, not filthy but hairs in shower and carpet could have done with a little extra time hovering it

2026-07-14 via Nuitee
A
Andy couple gb
10
Love this property staff were exceptional
Pros:

Very friendly staff very well managed exceptionally clean very competitive pricing

2026-07-14 via Nuitee
B
Buttery solo_traveller gb
6
Could have been so much more
Pros:

Good food in the restaurant and friendly staff, modern decor but not to a great standard in the bedrooms we stayed in. Tried to help with hot weather by providing fans but left 10.5 tog duvets on the beds!

Cons:

Room 2 windows don't open- apparently they have been painted shut so no fresh air in the room which was also very dusty.
45min wait for breakfast from order to delivery to the table - then one slice of toast with 2 poached eggs is not much for the price.

2026-07-14 via Nuitee
A
Ally solo_traveller gb
9
Pros:

easy to get to and plenty of parking

Cons:

breakfast took a very long time to come

2026-07-14 via Nuitee
H
Holger solo_traveller de
9
Pros:

Sehr sauberes Zimmer, gemütlich und sehr zuvorkommendes Personal.

2026-07-13 via Nuitee
L
Lesley solo_traveller gb
8
Lovely breakfast
Pros:

Nice room and wonderful breakfast

Cons:

Rooms were confusing to find.

2026-07-12 via Nuitee
D
Douglas solo_traveller gb
8
2026-07-12 via Nuitee
T
Tracy extended_group gb
10
Lovely stay will definitely be back
Pros:

Loved the breakfast and evening menu. Staff were super friendly and helpful. Hotel was spotlessly clean and great location

Cons:

Would have liked to be able to access a lounge area to sit and relax before breakfast

2026-07-11 via Nuitee
Z
Zoe couple gb
10
Lovely stay to Goodwood food and drink great too
Pros:

The rooms are large and spacious and very helpful staff

Cons:

The room was hot it’s a heat wave so not their fault they had fans in the room which was brilliant.

2026-07-10 via Nuitee
R
Rose couple gb
8
2026-07-10 via Nuitee
D
Dave solo_traveller gb
8
A little oasis
Pros:

Lovely rooms, gardens and staff

Cons:

Nothing

2026-07-09 via Nuitee
L
Laurence solo_traveller gb
10
Very good hotel for your visit to Godalming
Pros:

One night stay. Good location just outside Godalming town centre, plenty of free parking, comfortable modernised hotel, large outside terrace, large bedrooms, friendly staff, excellent breakfast

Cons:

Nothing

2026-07-09 via Nuitee
F
Florence solo_traveller fr
9
Séjour exceptionnel dans ce charmant hôtel
Pros:

Nous avons apprécié l''accueil exceptionnel du personnel de l'établissement, le confort de notre chambre, la décoration de ce charmant hôtel et le petit déjeuner.

Cons:

Rien du tout.

2026-07-08 via Nuitee
D
Dawn family_with_children gb
7
Good location, let down by staff CX
Pros:

Location

Cons:

The ant infestation in the shower - when we informed reception in the morning they offered no real apology or even a coffee.

2026-07-04 via Nuitee
W
William solo_traveller gb
7
Pros:

It was very comfortable room & staff were great

Cons:

The price could of included breakfast food menu was very expensive

2026-07-04 via Nuitee
K
Kimberley couple gb
7
2026-06-30 via Nuitee