Green Man by Chef & Brewer Collection

Hotels
Greene King's Pubs & Hotels
8.6 (2820 reviews)
Mulberry Green , Harlow , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Garden
Bar
See all facilities

Review Highlights

Pros:
Clean
Comfortable rooms
Friendly staff
Good location
Great value
Cons:
Poor service at breakfast
Wi-Fi issues
Dampness in some rooms

Categories

Cleanliness
8.18
Generally clean and tidy, but some negative experiences regarding specific issues such as dampness.
Service
8.95
Mixed reviews; some staff were friendly but there were significant complaints about breakfast service.
Location
8.89
Convenient location with easy access to nearby attractions and transportation.
Room Quality
8.74
Rooms are generally comfortable and well-serviced, with some positive feedback on design.
Amenities
8.57
Standard amenities for this hotel tier; Wi-Fi and parking issues were noted.
Value for Money
9.03
Good value perceived, especially with onsite dining options and free parking.
Food and Beverage
7.68
Food quality was inconsistent; some breakfast options were cold and service was poor.
Overall Experience
8.75
Overall enjoyable stay with areas for improvement, particularly in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:48

Property Description

Historic Charm and Comfortable Accommodation
Experience a stay at the refurbished 14th century Green Man Hotel, offering comfortable en suite rooms in the quiet village of Old Harlow. The historic inn provides a peaceful retreat with its charming ambiance and modern amenities.

Fine Dining and Relaxation
Indulge in the relaxed atmosphere of the Green Man Pub and Restaurant, serving fine food and drinks. Immerse yourself in the historic setting with original features while enjoying a delightful dining experience during your stay.

Convenience and Hospitality
Benefit from a 24-hour front desk, bar, and free parking at The Green Man Hotel. With easy access to Stansted Airport and major roadways, experience warm hospitality and convenience throughout your visit.

Book now for a memorable stay at The Green Man Hotel by Chef and Brewer Collection.

Important information:

All reservations must be guaranteed with a major credit card.

Reservations where 6 or more rooms under the same name for the same arrival date will be classed as a Group Booking and may require a deposit or full pre-payment before the date of arrival.

Free on-site parking is available. If you are flying from Stansted Airport, the hotel can offer free parking for up to 2 weeks if you book to stay for at least 2 nights. Transfers are not included, but the hotel can help with information regarding reaching the airport.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2820 reviews
Cleanliness: 8.18
Service: 8.95
Location: 8.89
Room Quality: 8.74
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 7.68
Overall Experience: 8.75
A
andreas solo_traveller at
7
2026-07-04 via Nuitee
A
Adrian solo_traveller gb
9
2026-07-03 via Nuitee
G
Gillian solo_traveller gb
7
Pros:

The location and the staff.

Cons:

Food ordered was not as described. Although tasted nice, it fell well below the description on menu and my breakfast was not as ordered.

2026-07-03 via Nuitee
G
Gillian couple ca
10
It was good other than food issues for husband
Pros:

It was a lovely stay. We would stay again if the pub restaurant would put a serious effort into gluten free options. Other restaurants do. Like a separate fryer for fries or anything. A separate frier is easy ( speaking as someone worked in a kitchen as this

Cons:

As above

2026-07-03 via Nuitee
S
Sonia solo_traveller gb
6
Pros:

Helpful friendly staff food very good

Cons:

The sink in the bathroom was cracked not enough space to put clothes couldn't stay longer than 2 days

2026-07-02 via Nuitee
U
Ulrike couple at
8
Liebevolle Details, authentische Einrichtung
Pros:

schön ausgestattetes Zimmer im Erdgeschoss; Frühstück im Restaurant, Lokal sehr schön und authentisch eingerichtet

Cons:

wenig freie Parkplätze wegen des dazu gehörenden Lokals; Fenster zu den Parkplätzen; keine große Auswahl beim Frühstück

2026-07-02 via Nuitee
J
Julija solo_traveller gb
6
Better than expected
Pros:

The hotel was better than I expected.
A bit dated outside, but room was huge, staff was friendly and overall visit was good. I would visit again
Really close to airport too

Cons:

No Aircon in the room, which was terrible because we were visiting through heatwave, miniature fan did not help at all.

2026-07-02 via Nuitee
C
Chris couple gb
7
Pros:

The garden and outdoor area was pleasant, the bar service was good, and plenty of parking

Cons:

The room was ok but the bed was too small, the taps were falling apart in the bathroom, and the toilet seat needed adjusting

2026-07-01 via Nuitee
H
Horace solo_traveller gb
7
Convenient and clean
Pros:

Nicely refurbished

Cons:

Ground floor rooms were very hot and as having the window open was not an option it would be nice to have fans in the room
Price was a bit on the heavy side

2026-06-30 via Nuitee
S
silvia solo_traveller it
4
Molto al di sotto delle aspettative
Pros:

Posizione e parcheggio comodi per girare l'Essex in auto. Pub caratteristico, antico, molto pittoresco.

Cons:

L'hotel si trova in una struttura separata, molto minimal ed essenziale, dietro al pub/ristorante.
A mio avviso le foto ingannano perché sembra tutto molto "vero", invece la realtà distrugge il sogno: la nostra camera con letto king affacciava, come molte altre camere, sul parcheggio, coi tubi di scarico delle auto ad altezza finestra. Non c'è l'aria condizionata e in questi giorni roventi di fine giugno, anche solo prendere sonno è stato un incubo. Abbiamo chiesto di essere spostati in una camera più ventilata ad un piano superiore, ma c'era overbooking; allora abbiamo chiesto un ventilatore in più, ma la risposta è stata che non ne avevano abbastanza.
Colazione piuttosto essenziale, molto lenti a refillare il cibo in esaurimento, ancora più lenti a servire i piatti caldi... abbiamo chiesto le uova alla Benedict e sono arrivate più di mezz'ora dopo, sode.
Pulizia da rivedere, vasca-doccia scivolosa e vecchia, muffa in bagno.

2026-06-29 via Nuitee
V
Vishal Govindraddi couple in
10
Pros:

Very spacious and comfortable.

2026-06-29 via Nuitee
A
Ashley couple gb
7
2026-06-29 via Nuitee
B
Bracken couple gb
1
2026-06-29 via Nuitee
C
Cameron couple gb
6
Underwhelming. Looks like more staff should have been employed
Pros:

Very slow service due to lack of staff. Poached eggs and other items over cooked

Cons:

Room was exceptionally hot. Fan did not work properly

2026-06-28 via Nuitee
J
Johanne couple gb
6
Could’ve been good but wasn’t that great. If you know you’re fully booked, make sure you have enough staff to manage it
Pros:

Staff were great, location really good, pub was quaint but see comments below.

Cons:

It could’ve been really nice and I would’ve scored it higher, but the food at the pub was pretty poor, both evening meal and breakfast. Overcooked and cold on both occasions. Too many guests for so few staff. Not the staff fault they were run off their feet.

2026-06-28 via Nuitee
C
Chris solo_traveller gb
7
2026-06-28 via Nuitee
C
Carmelina solo_traveller gb
6
Pros:

Location. Smart room.

Cons:

Sink/tap not secure. Dust on lampshades. Surround or shower looking tired. Also room very hot although fan provided.

2026-06-28 via Nuitee
C
Catherine couple gb
4
Very dissapointed with the bathroom
Pros:

The bed and pillows were comfortable.

Cons:

I booked the room about five months ago, so not a last minute boooking. We were put in a disabled room, the bathroom had been adapted for someone in a wheel chair which is great if you are disabled. My husband is six foot and the basin and mirror were set for a seated position, It was impossible to shave unless you knelt. This is the main reason for the score a lack of thought by the owners when giving out rooms.You would'nt put a disabled person on the first floor so why would you put an able bodied person in a disabled adapted room.

2026-06-27 via Nuitee
D
Diane solo_traveller gb
7
Hot!!
Pros:

The location was very good. The staff friendly, helpful and polite. The room and bathroom very clean. I used the restaurant for an evening meal and it was very good. I ate in the bar but the finished with plates were not cleared.

Cons:

I stayed at the start of a heatwave. There was a fan in the room without which I would not have been able to stay overnight. The room was like a very hot oven. Unbearably hot even with the fan so i had an awful night with very little sleep. So it is difficult to give an unbiased review.

2026-06-27 via Nuitee
J
Joanna family_with_children gb
10
Pros:

Decor, comfortable bed, lovely room and great showers.
Breakfast was perfect.

Cons:

Nothing.

2026-06-26 via Nuitee