Smeaton serviced Accommodation

Hotels
4.9 (133 reviews)
2 Smeaton Street 1 Goodall Street , Liverpool , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Ironing service
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Convenient location for events
Good water pressure in the shower
Cons:
Poor communication from the host
Dirty rooms and common areas
Cancelled bookings at the last minute
Value for money not justified

Categories

Cleanliness
3.11
The property was reported as dirty with issues such as cobwebs and a filthy drain.
Service
7.08
Communication issues were noted, with the host ignoring messages and no response to calls.
Location
7.62
The location was convenient for attending events, but the overall experience was marred by other issues.
Room Quality
3.57
Rooms were described as crammed and lacking proper maintenance.
Amenities
5.6
Amenities were minimally mentioned, and their quality was not consistent.
Value for Money
3.56
Many felt the accommodation was not worth the price paid due to multiple issues.
Food and Beverage
5.61
No specific mention of food and beverage quality; assumed to be average.
Overall Experience
3.08
Multiple reviews described overall dissatisfaction with the experience, including cancellations and lack of access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:37

Property Description

Convenient Location
Located just 1.9 km from Anfield Stadium and 3.7 km from Lime Street Train Station, Smeaton serviced Accommodation offers a prime spot for exploring Liverpool's top attractions.

Modern Amenities
Enjoy free WiFi throughout the hotel, ensuring you stay connected during your visit. Each room features a flat-screen TV, wardrobe, and a private bathroom with free toiletries, providing all the comforts of home.

Scenic Views
Wake up to stunning city views from the comfort of your room at Smeaton serviced Accommodation. Whether you're here for business or leisure, the picturesque surroundings are sure to impress.

Ready to experience Liverpool in comfort and style? Book your stay at Smeaton serviced Accommodation now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.9
Based on 133 reviews
Cleanliness: 3.11
Service: 7.08
Location: 7.62
Room Quality: 3.57
Amenities: 5.6
Value for Money: 3.56
Food and Beverage: 5.61
Overall Experience: 3.08
Q
Quadri Oyebanji couple gb
1
I don’t like anything about the property because it was such a bad experience from the management which I was not able t
Pros:

I don’t like anything about the property because it was such a bad experience from the management which I was not able to get accommodated where I paid for

Cons:

No customer relation

2026-04-26 via Nuitee
A
Adam couple gb
1
Didn’t let me in and didn’t give a refund
2026-04-08 via Nuitee
T
Toth family_with_children gb
1
Pros:

They just cancelled my booking 2 hours before check in ...

2026-04-07 via Nuitee
D
David couple de
10
2026-04-02 via Nuitee
M
Melissa couple gb
3
2026-03-31 via Nuitee
D
dean couple gb
1
SCAM! AVOID !!!!
Pros:

Nothing. Its a scam as all reviews say it is genuinely a scam

Cons:

Scam, nobody there, no communication. Owner and his wife are scumbags

2026-03-30 via Nuitee
K
Kyra couple gb
8
2026-01-19 via Nuitee
D
Dylan couple gb
1
2026-01-19 via Nuitee
P
Patrick family_with_children gb
7
2026-01-15 via Nuitee
C
Christine couple gb
1
Horrendous - no room on arrival
Pros:

Horrendous. Property did not have a room for us and left us stranded at night in Liverpool. Having advised us to request a refund, it was denied and we had to get Booking.Com to sort it out.

Cons:

They did not have a room for us, dreadful management

2026-01-07 via Nuitee
O
Omar extended_group gb
1
Worst experience in my life 😪
Pros:

The worst experience in my life. Me and my family booked this accommodation on New year's eve and when we got to the accommodation there was no key in the key holder. The owner lives next door, he came out and lied to us that "the owner has travelled", he will try get hold of him and get back to us and he turned off his lights as soon as he went back in. Me and my wife tried calling him several times but he quickly blocked both of us. He then later messaged me that "he's in the hospital and there's nothing he can do". I should request for a refund from booking.com.
We couldn't believe it, why that time because I messaged him few hours before we arrived but he never mentioned that.

Cons:

He didn't consider that I had two kids with me and we travelled to Liverpool and had no money to book for another accommodation. I have explained it to him and even sent him my account details to please transfer me my money back so I can look for another place but he refused.
I think booking.com should ban such people because he not only put me and my family's lifes at risk but also ruined all our plans.
We had to drive back home after spending a long time knocking his door for him to atleast come out and explained in person what happened.

2026-01-01 via Nuitee
C
codie extended_group gb
1
bad
Pros:

place to stay

Cons:

communication was awful , stuck outside for almost an hour contacted multiple times and got no response the host was just opening my messages and ignoring me . we got told the wrong lock box to get the key 3 times

2026-01-01 via Nuitee
J
Joshua extended_group nl
7
2025-11-28 via Nuitee
K
kay extended_group gb
1
Pros:

Stay was cancelled by owner day before due to a flood on property

2025-11-26 via Nuitee
M
Martin solo_traveller us
1
Terrible, will not return.
Pros:

The location.

Cons:

Owner cancelled my stay an hour before I arrived and no refund was issued. Had to find a different accommodation.

2025-11-06 via Nuitee
B
Bernadette family_with_children gb
2
Don't bother. Pay a little extra and get a hotel. It is not value for money.
Pros:

The water power in the shower was good. The drain was filthy. Toilet was clean and 2 x bottles of mineral water in room.

Cons:

The person above was drunk and it was a week day. It attracts alcoholics. Very run down. Neighbour upstairs was banging on the ceiling and moving the room contents around until 1.30am and started shouting on the phone at 8.30am aggressively and swearing. I should have booked a hotel like I normally do but it was walking distance to Anfield and we went to watch a game. Room was dirty with cobwebs.

2025-11-06 via Nuitee
P
Powell extended_group gb
1
The guy messages me the night before I was meant to stay to say he had to cancel my booking as there was a leak and no r
Pros:

Nothing

Cons:

Everything

2025-11-02 via Nuitee
J
Jayden couple gb
1
2025-10-27 via Nuitee
S
Seamus solo_traveller ie
1
Best avoided
Pros:

Nothing, I never got to access the property

Cons:

I never got to access the accommodation as the host didn't send me a code to access the property. Host never responded to phone calls, texts or emails. I was left stranded, having to source alternative accomodation . I am still fighting to get refunded for my payment. Avoid

2025-10-20 via Nuitee
T
Tobias extended_group gb
1
Never stay here you’d be safer in a back alley
Pros:

The property was awful . Dirt everywhere beds crammed in and not a mattress you couldn’t feel a spring in . Do not come here . Stay away at all costs

Cons:

The contact for the ap is some rude manchild
The property is scruffy

2025-10-19 via Nuitee