The Malvern Hills Hotel

Hotels
9 (1792 reviews)
Jubilee Drive, Wynds Point , Great Malvern , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Spacious rooms
Cons:
Long wait at breakfast
Awful smell entering property
Lumpy mattress

Categories

Cleanliness
8.33
Guests mentioned that beds were immaculately clean; however, there was a report of an awful smell entering the property.
Service
9.3
The staff were described as friendly and welcoming, with good service emphasized in multiple reviews.
Location
9.84
The location was praised across multiple reviews for its beauty and proximity to walking trails.
Room Quality
8.79
Rooms were found spacious and lovely, though a few comments noted issues with mattress comfort.
Amenities
8.32
Amenities were generally good, but there were mentions of limitations in room view and decor on a few occasions.
Value for Money
8.78
Guests felt the experience provided good value, particularly with breakfast included, though some expressed concern about room upgrades.
Food and Beverage
9.33
Food received outstanding compliments across multiple reviews, especially breakfast and dinner.
Overall Experience
9.3
Overall, guests reported a very enjoyable stay with high satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Spectacular Surroundings of Malvern Hills
Nestled in the stunning scenery of the Malvern Hills, our hotel offers a unique experience for nature lovers and history enthusiasts alike.

Local Cuisine and Dining Options
Indulge in superb locally sourced food at our 18th-century oak lounge bar or choose from two stylish restaurants. Enjoy al fresco dining on our spacious terrace for a delightful culinary experience.

Comfortable Accommodations
Relax in our bright and spacious guest rooms, each equipped with en suite facilities, a flat-screen TV, and Wi-Fi. Experience the perfect blend of modern comfort and historic charm during your stay.

Experience the beauty of Malvern Hills firsthand and book your stay with us today!

Important information:

Dogs are welcome by prior arrangement and at an additional cost, on the condition that owners accept full responsibility for the cost of any damage or extra cleaning needed. Dogs are not allowed to be left in the room unattended. A maximum of 2 dogs are allowed per room. All dogs must be well behaved. No other pets are accepted.

Christmas day rates include an evening buffet and quiz. Please note that the buffet will only be available in the evening.

On 31st December, food is served from 12:00 (midday) until 15:00 with a normal menu. From 18:00 until 21:30 a special fixed price menu is GBP 49 per person. Please call the hotel for details prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1792 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
D
David • couple • gb
9
Excellent all round
Pros:

Great location, great facilities , food great and staff were excellent

Cons:

Nothing

2026-06-13 • via Nuitee
A
Andy • solo_traveller • gb
10
Pros:

Felt like a little bit of luxury without the price tag.

2026-06-12 • via Nuitee
D
Doughty • solo_traveller • gb
10
2026-06-11 • via Nuitee
A
alex • couple • gb
8
Nice location, lovely room
Pros:

Nice location, friendly staff

Cons:

Fairly average food, no breakfast before 0800, had to flag staff down at reception on arrival and departure

2026-06-10 • via Nuitee
I
ian • solo_traveller • gb
8
2026-06-09 • via Nuitee
M
Mark • couple • gb
10
A lovely find, we will return.
Pros:

The hotel was lovely and comfortable, our room was clearly recently decorated and spotlessly clean. The little touches matter, really nice loo roll (!), a genuine welcome to us and our dog and a menu that offered lots of choice and good value food. We hadn't realised what a wonderful spot for walking the hotel is in, so will definitely return for longer. We needed a comparatively early start on the Sunday so really appreciated the fact that breakfast was served from 8am.

Cons:

Can't think of anything

2026-06-08 • via Nuitee
C
Clewes • solo_traveller • gb
10
2026-06-08 • via Nuitee
H
Howard • couple • gb
8
Very pleasant
2026-06-05 • via Nuitee
M
Maureen • couple • gb
7
2026-06-04 • via Nuitee
P
Paul • solo_traveller • gb
9
2026-06-02 • via Nuitee
A
Adrian • couple • gb
9
2026-06-02 • via Nuitee
L
Linda • couple • gb
10
2026-06-01 • via Nuitee
W
Wendy • solo_traveller • gb
8
Great location and staff
Pros:

Location is beautiful. The staff are friendly, and helpful during breakfast and dinner. Lots of ales but staff not experts. A good variety of wines compliment the meals available.
Breakfast in a pleasant well lit room, great choice of cooked food.

Cons:

Room 102 is a bit dark, I was not crazy about the decor, no views apart from car park. Bathroom is well appointed a lovely big bath, nice bubble bath, also big walk in shower. Mirror over basin a bit corroded, toilet flush is difficult ( I found continually pressing it eventually got it to go), the design doesn't allow for easy access for maintenance, so I suspect that won't be fixed any time soon.

2026-06-01 • via Nuitee
Y
Yvonne • couple • no
6
Wouldn’t return
Pros:

Nice bedroom and bathroom. Good service from staff.

Cons:

Food, evening meal well below par. Sunday roast quantity over quality. Breakfast, sign of a bad chef who sends out a hard boiled poached egg.
Horrendous re-routing by car to get to and from the hotel.

2026-06-01 • via Nuitee
L
Lynn • extended_group • gb
10
Pros:

Location, staff, comfort.

2026-06-01 • via Nuitee
J
Joel • couple • gb
10
A fantastic family getaway for walks, food, fun and laughter
Pros:

A fantastic location for walks over the Malvern Hills right from the front door, with comfortable rooms, friendly staff and excellent food.

2026-05-31 • via Nuitee
J
Joel • family_with_children • gb
10
Fantastic family get together for walks, food, fun n
Pros:

Location was fabulous for walks over the Malvern Hills right from the front door. Rooms were comfy, staff were friendly and food was excellent.

2026-05-31 • via Nuitee
C
Cousins • family_with_children • gb
8
2026-05-30 • via Nuitee
S
Susan • extended_group • gb
8
2026-05-28 • via Nuitee
L
Lavenia • family_with_children • gb
10
Loved it
Pros:

Everything

2026-05-27 • via Nuitee