The Malvern Hills Hotel

Hotels
9 (1830 reviews)
Jubilee Drive, Wynds Point , Great Malvern , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Spacious rooms
Cons:
Long wait at breakfast
Awful smell entering property
Lumpy mattress

Categories

Cleanliness
8.33
Guests mentioned that beds were immaculately clean; however, there was a report of an awful smell entering the property.
Service
9.3
The staff were described as friendly and welcoming, with good service emphasized in multiple reviews.
Location
9.84
The location was praised across multiple reviews for its beauty and proximity to walking trails.
Room Quality
8.79
Rooms were found spacious and lovely, though a few comments noted issues with mattress comfort.
Amenities
8.32
Amenities were generally good, but there were mentions of limitations in room view and decor on a few occasions.
Value for Money
8.78
Guests felt the experience provided good value, particularly with breakfast included, though some expressed concern about room upgrades.
Food and Beverage
9.33
Food received outstanding compliments across multiple reviews, especially breakfast and dinner.
Overall Experience
9.3
Overall, guests reported a very enjoyable stay with high satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Spectacular Surroundings of Malvern Hills
Nestled in the stunning scenery of the Malvern Hills, our hotel offers a unique experience for nature lovers and history enthusiasts alike.

Local Cuisine and Dining Options
Indulge in superb locally sourced food at our 18th-century oak lounge bar or choose from two stylish restaurants. Enjoy al fresco dining on our spacious terrace for a delightful culinary experience.

Comfortable Accommodations
Relax in our bright and spacious guest rooms, each equipped with en suite facilities, a flat-screen TV, and Wi-Fi. Experience the perfect blend of modern comfort and historic charm during your stay.

Experience the beauty of Malvern Hills firsthand and book your stay with us today!

Important information:

Dogs are welcome by prior arrangement and at an additional cost, on the condition that owners accept full responsibility for the cost of any damage or extra cleaning needed. Dogs are not allowed to be left in the room unattended. A maximum of 2 dogs are allowed per room. All dogs must be well behaved. No other pets are accepted.

Christmas day rates include an evening buffet and quiz. Please note that the buffet will only be available in the evening.

On 31st December, food is served from 12:00 (midday) until 15:00 with a normal menu. From 18:00 until 21:30 a special fixed price menu is GBP 49 per person. Please call the hotel for details prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1830 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
J
Juan • family_with_children • im
9
2026-07-25 • via Nuitee
V
Victoria • family_with_children • gb
9
Great hotel, location, facilities, views, helpful staff and food!
Pros:

Great position for exploring Malvern Hills

Cons:

N/a

2026-07-24 • via Nuitee
M
Malcolm • solo_traveller • gb
9
Pros:

Glorious location at foot of the Herefordshire Beacon/British Camp, perfect for walking this part of the Malvern Hills. Rooms were lovely and food/service good. Parking great too.

Cons:

No complaints

2026-07-24 • via Nuitee
C
Chris • family_with_children • gb
10
Pros:

Fantastic evening meal. friendly staff. plenty of parking. good choice of breakfasts.

Cons:

We only stayed for one night...

2026-07-23 • via Nuitee
L
Lesley • couple • gb
10
2026-07-23 • via Nuitee
A
Amelia • family_with_children • gb
8
Decent
Pros:

Great location. Clean. Nice condition especially the eating areas. Polite and helpful staff. Lovely walks from the door. Quality food. Fan in the room.

Cons:

Not enough staff on at breakfast- one poor girl politely having to do everything which meant it was slow and not quite up to scratch given that the hotel was busy.

The curtains in our room were really flimsy and the blinds in the adjoining room were not sufficient. I would expect for a quality hotel and for the price, to have decent heavy curtains. Luckily our children aren’t little but it would have been an issue if not.

2026-07-22 • via Nuitee
B
Barbara • solo_traveller • gb
8
Pros:

Very comfortable hotel in good surroundings

Cons:

Ran out of croissants at breakfast having been over generous with early customers.
Restaurant food not very imaginative

2026-07-21 • via Nuitee
S
steve • solo_traveller • gb
10
Pros:

Location, next to British Camp - views are wonderful from the top.

Cons:

Unfortunately access from Malvern problematic whilst roadslip being repaired. Clear diversions in place.

2026-07-20 • via Nuitee
S
Steven • couple • gb
10
2026-07-20 • via Nuitee
J
Jane • solo_traveller • gb
8
Pros:

Beautiful room. Large and lovely decor. Nice dining areas. Lovely setting

Cons:

Waiting on taxi pickup delayed and expensive, so not actually hotel related. But noy close to towns if you need one

2026-07-20 • via Nuitee
M
Malc • family_with_children • gb
8
Pros:

Clean and pleasant room. Friendly staff and great breakfast.

Cons:

Room was very hot and stuffy when we arrived . Although not such a hot day it could have at least benefited from the windows being open before we arrived.

2026-07-19 • via Nuitee
S
Subhradeep • family_with_children • gb
8
2026-07-16 • via Nuitee
J
John • couple • gb
8
2026-07-14 • via Nuitee
S
Simon • couple • gb
10
Great location, comfortable and relaxing
Pros:

Great location with a lovely feel about it

2026-07-12 • via Nuitee
P
Pat • couple • gb
10
Excellent little corner of the Malvern hills
Pros:

Freshly cooked and a wide selection. Thoughtfully set up in the bar so we could have the dog with us. Attentive service and very efficient

Cons:

Nothing

2026-07-12 • via Nuitee
C
Colin • solo_traveller • gb
8
2026-07-11 • via Nuitee
M
Mark • extended_group • gb
7
2026-07-11 • via Nuitee
E
Edward • couple • ch
8
OK
Pros:

Location / staff / facilities

Cons:

It was ok

2026-07-08 • via Nuitee
J
John • couple • gb
8
A lovely scenic location.
Pros:

The outside seating area was a delight on a warm summer’s evening.
Comfortable bed.
Good breakfast.

Cons:

Poor maintenance. The washbasin drain was blocked and the bath drain plug would not retain water.

2026-07-08 • via Nuitee
N
Nick • couple • gb
9
2026-07-08 • via Nuitee