The Malvern Hills Hotel

Hotels
9 (1812 reviews)
Jubilee Drive, Wynds Point , Great Malvern , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Delicious food
Spacious rooms
Cons:
Long wait at breakfast
Awful smell entering property
Lumpy mattress

Categories

Cleanliness
8.33
Guests mentioned that beds were immaculately clean; however, there was a report of an awful smell entering the property.
Service
9.3
The staff were described as friendly and welcoming, with good service emphasized in multiple reviews.
Location
9.84
The location was praised across multiple reviews for its beauty and proximity to walking trails.
Room Quality
8.79
Rooms were found spacious and lovely, though a few comments noted issues with mattress comfort.
Amenities
8.32
Amenities were generally good, but there were mentions of limitations in room view and decor on a few occasions.
Value for Money
8.78
Guests felt the experience provided good value, particularly with breakfast included, though some expressed concern about room upgrades.
Food and Beverage
9.33
Food received outstanding compliments across multiple reviews, especially breakfast and dinner.
Overall Experience
9.3
Overall, guests reported a very enjoyable stay with high satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Spectacular Surroundings of Malvern Hills
Nestled in the stunning scenery of the Malvern Hills, our hotel offers a unique experience for nature lovers and history enthusiasts alike.

Local Cuisine and Dining Options
Indulge in superb locally sourced food at our 18th-century oak lounge bar or choose from two stylish restaurants. Enjoy al fresco dining on our spacious terrace for a delightful culinary experience.

Comfortable Accommodations
Relax in our bright and spacious guest rooms, each equipped with en suite facilities, a flat-screen TV, and Wi-Fi. Experience the perfect blend of modern comfort and historic charm during your stay.

Experience the beauty of Malvern Hills firsthand and book your stay with us today!

Important information:

Dogs are welcome by prior arrangement and at an additional cost, on the condition that owners accept full responsibility for the cost of any damage or extra cleaning needed. Dogs are not allowed to be left in the room unattended. A maximum of 2 dogs are allowed per room. All dogs must be well behaved. No other pets are accepted.

Christmas day rates include an evening buffet and quiz. Please note that the buffet will only be available in the evening.

On 31st December, food is served from 12:00 (midday) until 15:00 with a normal menu. From 18:00 until 21:30 a special fixed price menu is GBP 49 per person. Please call the hotel for details prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1812 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
S
Stocks • solo_traveller • gb
9
2026-07-03 • via Nuitee
I
ian • solo_traveller • gb
8
Met all my needs
Pros:

Excellent service in restaurant. Large bathroom. Comfy bed

Cons:

Having to 6:50 for car paking as on site car park full could speak to Nt to arrange passes or lower fees

2026-07-02 • via Nuitee
A
Anne • couple • gb
8
Pleasant stay
Pros:

We’ll run hotel. Paths across the road for scenic walks. Love
D sitting outside.

2026-07-02 • via Nuitee
D
Diana • couple • gb
4
Extremely disappointing.
Pros:

Nothing

Cons:

Room was boiling no fans provided. Not a pleasant nights sleep!

2026-07-02 • via Nuitee
R
Rupert • couple • gb
8
Short anniversary stay in beautiful location; good food and service
Pros:

Location & comfortable

2026-06-29 • via Nuitee
M
Martin • solo_traveller • gb
7
Pros:

Restaurant abd staff were ok.

Cons:

Proximity to busy road. Accessibility wasn't easy with narrow corridors and stairs. No AC.

2026-06-28 • via Nuitee
K
Kevin • couple • gb
10
Perfect!
Pros:

Great location and really lovely family room

Cons:

Breakfast was a bit slow but staff were really friendly and kept us in the loop.

2026-06-28 • via Nuitee
C
Charlene • couple • gb
8
2026-06-28 • via Nuitee
W
Will • solo_traveller • gb
9
Great stay will return
Pros:

Great outdoor area, fantastic room, and service by staff producing food in a 35 degree heat wave was excellent

Cons:

N/a

2026-06-26 • via Nuitee
K
Kay • couple • gb
10
Lovely hotel, great staff, great rooms
Pros:

Lovely property. Big rooms, lovely staff, great food , good night sleep. Perfect. I would definitely visit again if I was in the area. They were a few of us staying so I saw a free rooms. My sons and their families were in Family rooms very fabulous.

Cons:

All perfect

2026-06-26 • via Nuitee
J
James • solo_traveller • gb
10
A nice hotel which ticks all the boxes. I have stayed there on a number of occasions
Pros:

Very comfortable room and good food.

2026-06-25 • via Nuitee
D
Donald • solo_traveller • gb
9
2026-06-24 • via Nuitee
D
darryl • couple • gb
9
A lovely relaxing weekend break for the 2 of us and our OES Monty.
Pros:

A beautiful location, great staff and service, good food and room was lovely.

Cons:

Bar prices were a little high.

2026-06-22 • via Nuitee
W
williams • couple • gb
10
We throughly enjoyed it and we definitely go back
Pros:

The surroundings. Polite attentive friendly staff.

Cons:

Couldn’t open the windows. Room was hot and stuffy

2026-06-20 • via Nuitee
P
Pamela • solo_traveller • gb
10
Pros:

Location, food and beautiful large room

Cons:

Carrying luggage up various stairs. But did offer their service if we needed it

2026-06-19 • via Nuitee
S
stephen • couple • gb
10
Pros:

lovely place to eat and stay when visiting the malverns

2026-06-18 • via Nuitee
V
Virginia • solo_traveller • gb
7
Good clean hotel
Pros:

Room and bathroom were large & well decorated and very comfy bed.

Cons:

Breakfast was a bit boring and average. The restaurant in the evening was the same - bit overpriced for what it was.

2026-06-18 • via Nuitee
E
Elaine • solo_traveller • za
8
Pros:

Good location very helpful staff well organsied and clean rooms. Good breakfast

Cons:

Nothing it was a good place to stay ideal for cycling walking and access to Malvern

2026-06-17 • via Nuitee
D
David • solo_traveller • nl
8
Prachtige omgeving en klassiek Engels etablissement.
Pros:

Geweldig lief personeel.

Een van de bedden was niet schoon. Even doorgeven en direct opgelost. Verder was alles schoon, comfortabel en ene prachtige locatie.

Cons:

Naast ons zaten een stel Indiërs die de muziek zeer hard hadden staan en luidruchtig aan het praten waren. De kamers zijn dus behoorlijk gehorig. Het is dan ook een oud gebouw.

Nadat ik even naar deze mensen toe ben gegaan waren ze wel rustiger.

2026-06-16 • via Nuitee
A
Ann • couple • gb
10
2026-06-15 • via Nuitee