The Z Hotel Covent Garden

Hotels
Z Hotels
8.2 (10258 reviews)
31-32 Bedford Street , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.78
Some guests noted the bathrooms were dirty and the showers were clogged.
Service
9.25
Many reviews praised the friendly and helpful staff.
Location
9.29
Numerous reviews highlighted the perfect and central location of the hotel.
Room Quality
7.74
Several complaints about room size and issues with windows and comfort.
Amenities
7.77
Amenities were seen as limited with some missing features like windows and plugs.
Value for Money
8.23
Some felt the rate was high for the room quality, but others found it a good deal.
Food and Beverage
7.28
Breakfast was criticized for being insufficient and of low quality.
Overall Experience
8.25
Overall a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:25

Property Description

Central Location in London’s West End

Z Covent Garden offers a 113 bedroom hotel in the heart of London’s West End. The property is conveniently situated just behind St Paul’s Church and Covent Garden’s famous Piazza, London’s first ever modern square.

Modern Amenities and Comfortable Rooms

Guests can enjoy complimentary Wi-Fi throughout the hotel, including the reception and cafe areas. All bedrooms are equipped with en-suite shower rooms and large Samsung HD TVs with full access to Sky and BT Sport channels.

Convenient Access to Popular Attractions

Located a short walk from Covent Garden's bars, restaurants, museums, galleries, and boutique shops, the hotel is perfect for guests wanting to explore London’s vibrant scene. With Covent Garden tube station a mere 350 meters away, and Leicester Square and Charing Cross stations within 500 meters, transportation is a breeze.

Book your stay at Z Covent Garden for a memorable experience in London’s bustling West End.

Important information:

Please note that the card used to make your reservation has to be presented upon arrival along with a matching photo ID.

If the guest is using a corporate or third-party credit card, (Not traveling with the guest) an authorization form must be signed by the card holder, also a copy of the credit card and a Valid Government Issued ID must be provided.

Children (under the age of 18) can stay only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 10258 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.25
F
Federica family_with_children de
9
Pros:

Staff extremely friendly and very helpful. The position is excellent in any aspect. The room is a small yet with all you really need for a weekend trip and on top with a nice view on the back garden. Definitely worth coming back.

2026-06-06 via Nuitee
J
Jakub solo_traveller gb
10
2026-06-06 via Nuitee
C
Claire solo_traveller gb
9
2026-06-06 via Nuitee
P
Paul solo_traveller gb
10
Pros:

The location was fantastic the staff friendly i have a disability and they help me x

Cons:

The coffee .. sorry x

2026-06-06 via Nuitee
T
Tavishi solo_traveller in
10
Pros:

The room was small but so functional. The shower was superb. The staff was sweet and helpful. They served us food late at night when everything in Covent garden was closed.

2026-06-06 via Nuitee
H
Honey Life solo_traveller us
8
Pros:

Staff was excellent snd location was excellent

Cons:

Space very small

2026-06-06 via Nuitee
R
robertcM4144YF Business Dallas, Texas
2
poor customer service for past customers.
Pros:

I had stayed at the this hotel before but I will not EVER stay again. I just had to cancel my trip due to the client moving the date our of the meeting. I asked for s credit to move the date and they said no! Well they just lost an entire company of people who had stayed at their place in the past. never agin and as the senior manager I will inform my team not to book at this place or company ever again. you just lost a tone of business.

2026-06-05 via Tripadvisor
J
Jeannette couple au
9
Excellent location close to theatre district in a quiet area
Pros:

Location, quiet and friendly

Cons:

-

2026-06-05 via Nuitee
O
Olivier solo_traveller be
8
2026-06-05 via Nuitee
A
Arthur solo_traveller hk
7
2026-06-05 via Nuitee
D
Daniel solo_traveller gb
8
Pros:

Great

2026-06-04 via Nuitee
B
Barbara solo_traveller be
9
2026-06-04 via Nuitee
M
Mélodie family_with_children fr
8
2026-06-04 via Nuitee
A
Ana solo_traveller es
8
2026-06-04 via Nuitee
S
Sofie solo_traveller be
9
Great stay
Pros:

Very friendly and helpful staff, excellent location

2026-06-04 via Nuitee
L
Larissa solo_traveller gb
10
Great hotel in good location
Pros:

This hotel met my expectations. I had a room without a window but it was perfect for a quick one night stopover. It was clean, the staff was friendly and helpful, the room had everything I needed and the bed was comfortable. The location was ideal to get around London and I would definitely stay here again.

Cons:

I cannot come up with anything that I did not like about my stay.

2026-06-03 via Nuitee
J
Jane couple gb
9
Brilliant staff. Great location
Pros:

Close to the Royal Opera House and easy to find.

Cons:

I was in a basement room. Lots of thumping above my head so not sure if this was to do with building works but it did stop in the evening.

2026-06-03 via Nuitee
L
Laura solo_traveller gb
8
Perfect location for theatre visits
Pros:

Excellent location and friendly helpful staff. The single rooms are very compact but you are aware when booking it’s an inside room (no window!), but the bed was super comfortable with a great shower and very clean.

2026-06-02 via Nuitee
M
Mark solo_traveller gb
7
Pros:

Great location.

Cons:

Small room.

2026-06-02 via Nuitee
L
lucinda solo_traveller fr
10
Belle surprise cachée dans Covent Garden !
Pros:

Hôtel refait à neuf extrêmement bien placé dans Covent Garden. La chambre était bien optimisée avec tout le confort nécessaire - grand lit, TV, velux, douche spacieuse, café et thé, grande carafe d'eau en verre, cintres, sèche cheveux, clim et luminosité modulables... Pour finir, le personnel était serviable et sympathique. Je recommande à 100 %.

2026-06-02 via Nuitee