The Z Hotel Covent Garden

Hotels
•
Z Hotels
8.2 (10527 reviews)
31-32 Bedford Street , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.78
Some guests noted the bathrooms were dirty and the showers were clogged.
Service
9.25
Many reviews praised the friendly and helpful staff.
Location
9.29
Numerous reviews highlighted the perfect and central location of the hotel.
Room Quality
7.74
Several complaints about room size and issues with windows and comfort.
Amenities
7.77
Amenities were seen as limited with some missing features like windows and plugs.
Value for Money
8.23
Some felt the rate was high for the room quality, but others found it a good deal.
Food and Beverage
7.28
Breakfast was criticized for being insufficient and of low quality.
Overall Experience
8.25
Overall a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:25

Property Description

Central Location in London’s West End

Z Covent Garden offers a 113 bedroom hotel in the heart of London’s West End. The property is conveniently situated just behind St Paul’s Church and Covent Garden’s famous Piazza, London’s first ever modern square.

Modern Amenities and Comfortable Rooms

Guests can enjoy complimentary Wi-Fi throughout the hotel, including the reception and cafe areas. All bedrooms are equipped with en-suite shower rooms and large Samsung HD TVs with full access to Sky and BT Sport channels.

Convenient Access to Popular Attractions

Located a short walk from Covent Garden's bars, restaurants, museums, galleries, and boutique shops, the hotel is perfect for guests wanting to explore London’s vibrant scene. With Covent Garden tube station a mere 350 meters away, and Leicester Square and Charing Cross stations within 500 meters, transportation is a breeze.

Book your stay at Z Covent Garden for a memorable experience in London’s bustling West End.

Important information:

Please note that the card used to make your reservation has to be presented upon arrival along with a matching photo ID.

If the guest is using a corporate or third-party credit card, (Not traveling with the guest) an authorization form must be signed by the card holder, also a copy of the credit card and a Valid Government Issued ID must be provided.

Children (under the age of 18) can stay only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 10527 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.25
D
Diana • couple • gb
8
Perfect post theatre location!
Pros:

Perfect location for a night at the theatre and a wonder around the area. Good value and clean and comfortable with a great shower.

Cons:

We stupidly opted for a room where there was no lift access thinking we’d only be going up the stairs once, but we actually returned to the hotel a few times. So if stairs are not your thing, make sure to get a room on the lift side, or a lower floor. But our fault, not the hotel’s.

2026-10-17 • via Nuitee
G
Gareth • couple • gb
10
Great contemporary hotel with outstanding staff.
Pros:

Outstanding staff, great location to attend the Royal Opera, Modern design throughout.

Cons:

Need towel rails in bath/shower room for drying.

2026-10-17 • via Nuitee
A
Adrian • solo_traveller • gb
10
Pros:

Perfect location

2026-10-16 • via Nuitee
H
Heiddis • solo_traveller • is
9
Ég kem örugglega aftur!!
Pros:

Góð staðsetning, yndislegt starfsfólk, morgunmatur ljómandi

2026-10-16 • via Nuitee
H
Hugo • couple • gb
6
2026-10-15 • via Nuitee
S
Sarah • solo_traveller • gb
8
2026-10-15 • via Nuitee
G
Gwendal • solo_traveller • fr
2
Excellente localisation. Peut dépanner pour une nuit mais ne vaut pas le prix.
Pros:

L’emplacement est parfait.

Cons:

L’alarme s’est déclenchée à 5:30 du matin.

La climatisation n’était pas opérationnelle et il faisait 28 degrés dans la chambre.

Des odeurs de canalisation remontaient dans la chambre.

L’isolation phonique est très mauvaise.

2026-10-15 • via Nuitee
G
Graham • solo_traveller • gb
10
Pros:

Nice and comfy

Cons:

There is about 6 channels on the television for sport did not like this. Also I thought you could have a full english breakfast.

2026-10-15 • via Nuitee
J
Jose • solo_traveller • py
8
2026-10-14 • via Nuitee
T
Tony • couple • gb
1
VERY POOR
Pros:

My wife and I have stayed here several times before, but after our latest experience, NEVER AGAIN!

£255 for a so-called double room, measuring approximately 6ft by 8ft once you account for the TV wall. The bed was so short I couldn't even lie straight, and the pillows were dirty!

The shower and toilet area was approximately 3½ft by 8ft, with frosted-glass walls and a door offering virtually no privacy. With no chair in the room, you're left sitting on the edge of the bed watching your partner use the toilet through the glass! Absolutely ridiculous!

To add insult to injury, we arrived 50 minutes before check-in, with our room already cleaned, empty and ready, yet they charged us an extra £15 just to access it! Total cost: £270!

The mattress was comfortable, but that's the only positive.

I appreciate this is central London, but charging these prices for what is effectively a cupboard with a bed and a glass toilet is outrageous. This hotel used to be good, but now it seems more interested in maximising profits than looking after guests.

Terrible value for money, no privacy and unnecessary extra charges. There are far better hotels in London.

AVOID! We certainly won't be returning!

Cons:

My wife and I have stayed here several times before, but after our latest experience, NEVER AGAIN!

£255 for a so-called double room, measuring approximately 6ft by 8ft once you account for the TV wall. The bed was so short I couldn't even lie straight, and the pillows were dirty!

The shower and toilet area was approximately 3½ft by 8ft, with frosted-glass walls and a door offering virtually no privacy. With no chair in the room, you're left sitting on the edge of the bed watching your partner use the toilet through the glass! Absolutely ridiculous!

To add insult to injury, we arrived 50 minutes before check-in, with our room already cleaned, empty and ready, yet they charged us an extra £15 just to access it! Total cost: £270!

The mattress was comfortable, but that's the only positive.

I appreciate this is central London, but charging these prices for what is effectively a cupboard with a bed and a glass toilet is outrageous. This hotel used to be good, but now it seems more interested in maximising profits than looking after guests.

Terrible value for money, no privacy and unnecessary extra charges. There are far better hotels in London.

AVOID! We certainly won't be returning!

2026-10-13 • via Nuitee
C
Christine • couple • de
9
2026-10-13 • via Nuitee
A
Adeline • family_with_children • ch
5
Great location but claustrophobic due to tiny room.
Pros:

The very friendly staff.
The location.

Cons:

The size of the room.
I paid extra for a queen size bed and for windows ( thankfully) and had expected a bit more space. It was so tiny I could hardly move and I was alone! Not sure if I would book it if I came with a second person.

2026-10-13 • via Nuitee
R
Ross • couple • au
5
Not good for us
Pros:

We felt the photos were misleading and did not show realistically the size of the room.

Cons:

Black hair in our bed and the room was in the basement

2026-10-13 • via Nuitee
A
avraham • solo_traveller • il
10
Pros:

מלון מושלם

2026-10-13 • via Nuitee
J
Júlia • couple • br
6
Pros:

Localização excelente

Cons:

Extremamente pequeno!

2026-10-13 • via Nuitee
K
Kevin • couple • au
6
Great product in the a good price range. Staff were brilliant and the location couldn’t be better. The hotel
Pros:

Staff were always friendly and helpful. Great location and breakfast was very good. The Z hotel has a good product overall.

Cons:

The room we booked was way too small for a couple - you couldn’t swing a cat in it. We requested our room be changed 3 times during our 4 day stay! I think the hotel could improve its room descriptions and guidance for guests

2026-10-13 • via Nuitee
R
Richard • couple • gb
7
2026-10-13 • via Nuitee
S
Sarah • couple • us
8
2026-10-13 • via Nuitee
A
Amaia • family_with_children • es
8
Pros:

La habitación muy pequeña pero sobre todo con poco detalle para facilitar guardar las cosas o colgar las toallas. Dentro de la ducha sería buena opción y junto a la escalera hay hueco para un par de baldas o cubos para la ropa colgados. Desayuno perfecto, ubicación perfecta

Cons:

La limpieza de la habitación y toallas

2026-10-12 • via Nuitee
G
Gregor • couple • at
7
2026-10-12 • via Nuitee