The Douglas Hotel

Very friendly

N/A

Breakfast way overpriced so didn’t take it

Great welcome and very comfortable room

The staff and the food

I didn't have breakfast but there was porridge in my room and I ate at night- food very decent

Cracking full Scottish breakfast, set me up for a long drive home.

I booked this hotel as part of a cycle tour from the North of Scotland down into England and it was perfectly located for me. I arrived after an afternoon of heavy rain. Jason (the manager) put my bike in a safe place and kindly turned on the heating in my room as it was cold and I needed to dry my wet things. I had dinner in the restaurant. There was a good selection of meals and I went for the steak and onion pie with seasonal veg and new potatoes which turned out to be an excellent choice. It was very good quality beef and very home-made. I finished off with Eton Mess. I needed to leave early so for breakfast had porridge in my room.

Great service and great food

staff were absolutely amazing and so kind - i had no issues and only had positive experiences and it really made me visit so much better than it already was. i didn’t eat at the restaurant ( although the food did sound incredibly good ) as i am insanely picky with food but i did not feel pressured by the staff to do so at all - it took away the anxiety of disappointing the staff which continued to make my stay feel the more positive.

Travelling with work, exceptional hospitality by Jason. Appreciated small touches such as the fan on a hot day. Lovely breakfast too. A nice stay in a lovely location, would recommend.

I arrived at the Douglas Hotel after 100 miles in the saddle, 1/2 way thru the Chase The North bike ride from Whitley Bay. I was greeted by Jason, he was most welcoming and it was a relief he was able to stow my bike for me safe and sound at the back of the property. Jason showed me to my room at the back of the property, pleasantly cool and an escape from the heatwave. To be greeted by tea , coffee and biscuits is always a plus. This was surpassed by the 2 pots of "just add water porridge". I devoured this! The carbs were so welcome and such a thoughtful gesture. The bed was super comfy and I had a much needed great night's sleep as I prepared for day 2 in the saddle to Ayr , another 100 miles. For a small supplement Jason provided a generous portioned hearty full English breakfast, cereals, yoghurts and set me up perfectly for the long day ahead. My only regret was the flatbreads others speak of in their reviews were not available buy hey a reason to return! I made it to Ayr, for which I thanks Jason for his contribution and look forward for a reason to sample The Douglas Hotel again soon.

The gentleman who were running The Douglas Hotel were beyond accommodating and helpful. My partner and I cycled into town during our C2C Cycle Challenge through the scottish borders and this hotel and town were our favourite. Breakfast was yummy and personalized.

Service

Breakfast was fine. Location suited us, as very central.