Cross Keys by Chef & Brewer Collection

Hotels
•
Greene King's Pubs & Hotels
8.1 (1010 reviews)
Middlesborough Road, Upsall, Guisborough , Nunthorpe , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good value
Comfortable beds
Cons:
Some rooms need updates
Uncomfortable mattresses reported

Categories

Cleanliness
8.03
Numerous reviews highlighted clean and comfortable rooms.
Service
8.4
Staff were frequently mentioned as friendly and helpful.
Location
8.34
Location praised for being convenient and great.
Room Quality
7.79
Some reviews mentioned rooms needing updates.
Amenities
8.02
Mixed feedback on available facilities.
Value for Money
8.18
Generally regarded as good value despite some criticisms.
Food and Beverage
8.13
Breakfast and meals received positive comments.
Overall Experience
7.9
Overall a positive impression with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:10

Property Description

Luxurious En Suite Bedrooms
Experience comfort and convenience in our en suite bedrooms equipped with flat-screen TVs, free WiFi, and tea/coffee-making facilities.

Scenic Countryside Views
Enjoy stunning views of Roseberry Topping and the beautiful surrounding countryside, providing a peaceful retreat for our guests.

Convenient Location
With easy access to Middlesbrough town centre and popular destinations like Whitby, Scarborough, and Bridlington, Cross Keys By Chef and Brewer Collection is the ideal choice for your next getaway.

Book now to indulge in a relaxing stay amidst picturesque landscapes and top-notch amenities.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1010 reviews
Cleanliness: 8.03
Service: 8.4
Location: 8.34
Room Quality: 7.79
Amenities: 8.02
Value for Money: 8.18
Food and Beverage: 8.13
Overall Experience: 7.9
A
andrew • solo_traveller • gb
8
Pros:

Staff. food
bed.

Cons:

Bit of traffic noise. Drinks slightly expensive

2026-09-18 • via Nuitee
A
Alcock • solo_traveller • gb
8
The six of us still enjoyed our stay there
Pros:

Value for money and all the facilities on one level

Cons:

Only had 1 bottle of each of the red wine I we chose,and none of our 1st choice for the 3rd year running

2026-09-16 • via Nuitee
J
Judith • couple • gb
10
Perfect
Pros:

Ben was an absolute delight, he was professional, friendly and very informative a really nice person

2026-09-15 • via Nuitee
B
Brenda • solo_traveller • gb
10
Pros:

Speedy check-in and check-out. Staff were welcoming

Cons:

Nothing

2026-09-14 • via Nuitee
H
Helen • couple • gb
7
I needed a clean place to put my head down for one night food was lively staff very friendly
Pros:

Lovely staff good food comfortable beds

Cons:

The dual carriageway is alarmingly close to the bedroom window we were in the ground floor. I could hear the traffic from 5.30 am it was not a full hotel so a shame we didn’t get a room at the rear. The pub closed at 9pm on a Sunday so we arrived around half six and because it’s in a dual carriageway you are sort of captive there with nothing to do if you don’t want to go to bed at 9pm. However it’s a huge place and it was very quiet so can understand why

2026-09-14 • via Nuitee
D
dennis • couple • gb
9
Pros:

Great friendly service
Very polite staff
Great facilities
Very spacious rooms

2026-09-13 • via Nuitee
A
Anthony • couple • gb
10
Lovely relaxed night away
Pros:

Booked for 1 night after myself and partner got evicted from our house by our teenage daughter who was having a sleep over. Lovely seated area surrounding the property and a warm, cosy homely feeling inside. Room clean and the bed was so comfy. Restaurant/Bar area had a nice relaxed feel, food was nice, staff were all friendly happy to help nothing was too much trouble. Ended up having a lovely night and will definitely go back.

Cons:

Nothing really to say that we didnt like, the back of the property is like a hidden secret garden with lovely surroundings but the front is a very busy dual carriage way but it didn't have any effect on our stay. Food lovely but just abit pricey.

2026-09-12 • via Nuitee
A
Anthony • solo_traveller • gb
10
2026-09-11 • via Nuitee
A
Alison • solo_traveller • gb
6
2026-09-11 • via Nuitee
M
moira • couple • gb
6
Pros:

Great breakfast dinner not so good one meal cold

Cons:

The bar closed at 10pm on the friday & saturday night it closes at 9pm on sunday we cut our stay short and returned home

2026-09-11 • via Nuitee
S
Suzanne • solo_traveller • gb
9
2026-09-07 • via Nuitee
P
Patrick • couple • gb
5
Room lot of damp stains on wall. Cooked breakfast poor
Pros:

Location

Cons:

Condition of room

2026-09-07 • via Nuitee
G
Gareth • couple • gb
9
2026-09-06 • via Nuitee
T
Turner • couple • gb
9
Great would bool again thankyou
Pros:

Great team very friendly

Cons:

Nothing

2026-09-05 • via Nuitee
G
Graham • couple • gb
10
Brilliant setting Beer garden very well kept
Pros:

Food was exceptional for our evening meal and breakfast was fine

Cons:

Nothing. All facilities absolutely perfect

2026-09-05 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-09-04 • via Nuitee
D
dennis • couple • gb
9
Pros:

Easy check in
Good friendly staff
Excellent service
Good clean room

Cons:

N/A

2026-09-03 • via Nuitee
D
David • solo_traveller • gb
6
2026-08-30 • via Nuitee
S
Simon • couple • gb
8
2026-08-26 • via Nuitee
I
Ibbotson • solo_traveller • gb
3
2026-08-24 • via Nuitee