Granary Villa

Bathroom to cramped, need to be a midget to use the toilet

The bedroom was small for the cabin.

N/A

The property was clearly more suited to parties of young people. The bathroom door was filthy and had been completely kicked in and broken by the previous guests. The adjoining building was full of people staying for a 30th birthday party. They were perfectly nice but very loud late into the night. There were far too many cars parked for two 'villas' in the car park meaning we were completely blocked in when we needed to leave in the morning. The bedroom was full of flies everywhere. The building is facing a busy road, lots of noisy traffic.

Pillows were a bit lumpy, and we could have done with more coat hangers. Outside seated ‘garden area’ overlooking the old marquee could do with a spruce up.

My wife and I arrived at Granary Villas shortly before 3:00 pm on Sunday 14 June 2026.

The property was unmanned, although a lady named Bushra was present and left as we entered. We entered the communal kitchen area and proceeded to Room 7, which had been allocated to us and was advertised as a “Bridal Room”.

Upon entering the room we were immediately struck by a strong smell of drains, which appeared to be emanating from the en-suite bathroom.

The room itself appeared grubby and poorly maintained, with visible dust on surfaces. While assessing the room, my wife discovered that the toilet was dirty, with faecal matter present around the bowl beneath the seat. She cleaned the toilet herself before we had fully inspected the room.

Further inspection revealed that the shower tray was dirty and contained hair and other debris.

We then examined the bedding and discovered that two pillows were in an unacceptable condition. One pillow showed evidence of drool staining, whilst another displayed extensive staining and what appeared to be mould spores.

This prompted us to inspect the mattress. After removing the sheet, we discovered there was no mattress protector in place. The mattress itself was heavily stained with urine.

At this point we concluded that the room was unhygienic and unsuitable for occupation. The cumulative effect of the drain odour, dirty toilet, unclean shower, stained pillows and urine-stained mattress left us with no confidence whatsoever in the cleanliness standards of the property.

At approximately 14:52 we attempted to contact the accommodation using the telephone numbers provided. We received no answer on any of the numbers supplied and left messages on both the landline and mobile telephone numbers.

As time was passing and we required accommodation for our stay, we also sent a message to the property through the Booking.com platform and began searching for alternative accommodation.

Nil

No parking available as not enough spaces for the number of people staying. The Granary restaurant had stopped functioning and its car park was closed off with locked gates. Only a small amount of parking was therefore available to people staying in the separate accommodation.
No hot water.
It was a contactless check in. We were given 3 phone numbers in case of problems, but we got no response from any of the phone numbers when we phoned about the above problems.