Bell by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
7.3 (1607 reviews)
King St , Thetford , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
No food available
Cleanliness issues
Food quality not meeting expectations

Categories

Cleanliness
6.19
Some concerns about cleanliness were raised, particularly regarding the bathroom limescale and the need for refurbishment.
Service
8.16
Staff generally received positive feedback for being friendly and helpful.
Location
8.7
Location was frequently highlighted as excellent and convenient.
Room Quality
7.15
Rooms were described as comfortable, but some were noted to be a bit tired or in need of maintenance.
Amenities
7.68
Amenities were generally appreciated, though some specific improvements like food availability raised concerns.
Value for Money
6.64
Mixed feelings regarding value, with some reviews stating it wasn't really good value for money.
Food and Beverage
6.19
Numerous reviews indicated dissatisfaction with food options and quality.
Overall Experience
7.66
General sentiment was positive despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:03

Property Description

Historic Charm and Modern Comforts

Unique Tudor Features: Immerse yourself in history with original Tudor wall paintings and exposed beams in some rooms.

Delicious Dining Experience: Indulge in traditional British cuisine and seasonal specials at King James Restaurant.

Convenient Location: Explore Thetford's attractions with ease as the hotel is centrally located, with free parking and a leafy garden.

Experience a blend of history and comfort at The Bell in Thetford. Book now for a memorable stay!

Important information:

Please note that the hotel does not have a elevator and there are no ground-floor rooms.

Please note, the Bell is a popular wedding venue. If you stay on Fridays or Saturdays, there may be noise and a disco taking place.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 1607 reviews
Cleanliness: 6.19
Service: 8.16
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 6.19
Overall Experience: 7.66
C
christopher • solo_traveller • gb
8
Great.. value for money!
2026-09-17 • via Nuitee
A
Adrian Hammersley • solo_traveller • gb
7
Place needs a little TLC to bring it back
Pros:

Pleasant staff, good location

Cons:

Average food, tired decor

2026-09-17 • via Nuitee
A
Alan • couple • gb
3
Hotel good, location great, neighbours awful
Pros:

Decent room with balcony and welcoming staff.

Cons:

Awful noise from drunks for ages in late afternoon and evening ruining sit on balcony. Not the hotels fault as no one sorting out the awful anti-social idiots across the way.

2026-09-16 • via Nuitee
J
James • solo_traveller • gb
6
Great Character, indifferent service
Pros:

Location was excellent with a spacious sheltered beer garden to entertain company.
The building has great character.

Cons:

The bar area where you order meals/ drinks is frequently unstaffed and you have to wait patiently for staff to arrive from other areas. The staff did not seem motivated or enthusiastic about being there.
I entertained some guests in the garden (one of whom had Huntingtons, a neurological condition).
The staff assumed he was drunk when he ordered drinks and were diffident towards our group because of this.
He was later refused service. When I explained the situation to management they acted quickly and spoke with the team but it soured our experience.
It's a shame because I have always loved the character of the Bell 🔔 Inn and it's place in the community.

2026-09-14 • via Nuitee
S
Samantha • family_with_children • gb
8
2026-09-14 • via Nuitee
T
Tony • solo_traveller • gb
9
2026-09-13 • via Nuitee
S
sjoerd • solo_traveller • nl
8
2026-09-13 • via Nuitee
J
Jeremy • couple • gb
9
Beautiful historic hotel with plenty of character.
Pros:

Beautiful historic building with plenty of character.

2026-09-13 • via Nuitee
R
Ryan • couple • gb
6
2026-09-12 • via Nuitee
Z
Zakk • couple • gb
1
Wouldn’t stay again
Pros:

Staff was helpful

Cons:

Telly didn’t work the pull out bed was already set up what wasn’t needed, wasn’t clean

2026-09-12 • via Nuitee
A
Alan • extended_group • gb
8
2026-09-12 • via Nuitee
J
Judith • couple • gb
8
Great location
Pros:

Beds were very clean and comfortable. Plenty of parking spaces.

Cons:

Room could’ve benefited from a lick of paint.

2026-09-10 • via Nuitee
R
Rachel • family_with_children • gb
8
2026-09-08 • via Nuitee
L
Lee • solo_traveller • gb
8
Pros:

The building was quirky but quaint.

Cons:

The noise travelled through the building rather too readily.

2026-09-07 • via Nuitee
K
Kenneth • solo_traveller • gb
8
A great stay in a great room
Pros:

The staff were friendly. The room was big and airy. The bed was comfortable.

Cons:

Having to shower in a bath (I have mobility issues).

2026-09-07 • via Nuitee
K
Kim • couple • gb
6
2026-09-07 • via Nuitee
C
Calin Zamfir • solo_traveller • ro
9
2026-09-06 • via Nuitee
P
Penelope • couple • gb
10
2026-09-05 • via Nuitee
K
Kate • couple • gb
3
2026-09-05 • via Nuitee
P
Philip • solo_traveller • gb
7
My trip down memory Lane was disappointing
Pros:

The staff were excellent but working under difficult circumstances as the hotel is a shadow of its former self

Cons:

The decor was shabby and the first room we had was not up to standard
So we moved into another better suite

2026-09-04 • via Nuitee