Chester House Hotel

Hotels
9 (2325 reviews)
Victoria Street , Bourton on the Water , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable stay
Cons:
Noise from other rooms
Limited menu options
Cleanliness issue reported

Categories

Cleanliness
7.96
Some cleanliness issues mentioned, such as a used tissue found between pillows.
Service
9.93
Very friendly and helpful staff praised throughout multiple reviews.
Location
9.47
Great location with easy access to the village center and sights.
Room Quality
8.92
Rooms described as spacious and comfortable, though some noise issues reported.
Amenities
8.95
Includes free parking and a cozy atmosphere, though some amenities were limited.
Value for Money
8.91
Overall satisfactory with great breakfast and service, though minor issues mentioned.
Food and Beverage
8.46
Food quality is good but some guests noted limited menu options.
Overall Experience
9.43
Overall positive experiences with multiple guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:17

Property Description

Luxurious Accommodations
Indulge in elegant rooms at Chester House Hotel, each equipped with modern amenities and a touch of traditional charm.

Gastronomic Delights
Savor delectable Italian cuisine made from locally sourced ingredients at the on-site restaurant, complemented by a wide selection of beverages at the bar.

Convenient Location
Explore the picturesque "little Venice of the Cotswolds" with ease, as well as nearby attractions like the model village and Bird Land. Book your stay now for a memorable experience at Chester House Hotel.

Important information:

Please note that there are only 18 car parking spaces available and there are 22 bedrooms in the property so there is a limited amount of parking.

Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that the property requires payment for the first night of booking at the time of reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 2325 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
G
Giada couple it
10
Ottimo alloggio, staff gentilissimo. Camera ampia e pulita. Colazione tipica inglese con prodotti locali.
Pros:

Camera ampia e ben arredata! Letto ampio (difficile per gli standard inglesi). Anche il bagno spazioso.

Cons:

Niente! Aggiungerei però un mobiletto o uno scaffale per poggiare le cose in bagno.

2026-08-14 via Nuitee
A
Andrew couple gb
10
2026-08-14 via Nuitee
A
amer extended_group sa
9
Recommended
Pros:

The location is beautiful, and the hotel has a lovely rustic and cozy feel.
Parking is available.
The rooms are spacious and well-equipped, and the bathroom is also very large.

Cons:

I didn’t really like the breakfast.
The rooms were quite warm, and even with the windows open, there wasn’t much air coming in.
We used the fans, which helped a little, but they weren’t quite enough. Still, it was manageable.

2026-08-14 via Nuitee
S
Svein couple no
9
2026-08-13 via Nuitee
D
derrick couple gb
9
Lovely place to stay
Pros:

Very good choice for breakfast

2026-08-12 via Nuitee
T
TIM couple gb
6
Pros:

Location, breakfast good quality but no black pudding or plum tomatoes, vey clean, bit dated

Cons:

No air conditioner, plug sockets in weird locations, bath also shower

2026-08-11 via Nuitee
S
Simon couple gb
10
Pros:

A really nice hotel in a great central location. Friendly staff and good food. Would definitely recommend.

2026-08-10 via Nuitee
V
Virginia solo_traveller us
10
Ideal
Pros:

The location, and staff and pub/restaurant all excellent. A peaceful retreat from a very busy day in town.

Cons:

I can’t find anything that I didn’t like about this property

2026-08-10 via Nuitee
B
Bev solo_traveller gb
8
Pros:

Location- close proximity to attractions and River Windrush. Hotel has car parking.

Cons:

Location both positive and negative. At time of our stay it was very noisy as windows open due to hot weather.

2026-08-09 via Nuitee
M
Maria couple nl
7
Pros:

Vriendelijkheid

Cons:

Kleine of geen parkeerplaats

2026-08-09 via Nuitee
S
Schulman solo_traveller us
7
Lovely Hotel
Pros:

Friendly helpful staff. Amazing breakfast. Nice clean room. Comfortable bed

Cons:

No air conditioning. No lifts. Had to handle luggage upstairs and down.

2026-08-08 via Nuitee
E
Erica couple gb
8
Perfect for a 1 night stay
Pros:

Location
Reception staff very friendly
Breakfast good
Room big and. Comfortable for a 1 night stay; nice big towels

Cons:

One of the breakfast waitresses was very abrupt with a number of the guests including myself and should have been dressed more appropriately for serving breakfast (leggings not suitable)

2026-08-08 via Nuitee
C
Carleen solo_traveller gb
9
Pros:

Beautiful hotel right in the heart of Bourton. Staff were fantastic. A lovely relaxed feel made the hotel so welcoming

Cons:

Parking was a bit tight, but there was space, so all good.

2026-08-08 via Nuitee
E
Elizabeth couple gb
9
2026-08-07 via Nuitee
M
Mark couple gb
10
Pros:

Love the place, 2nd time visiting and will come back again.

Cons:

N/A

2026-08-07 via Nuitee
V
Valerie couple gb
8
Quiet and safe location in a very busy village.
Pros:

Comfortable room, lots of space. Parking good.

Cons:

Staircase to upstairs room would have benefited from a second handrail.
Most staff were friendly and helpful but there were some inconsistencies in their approach which were only noticeable on a two day stay.

2026-08-07 via Nuitee
L
lucio couple it
10
2026-08-07 via Nuitee
F
Frances solo_traveller gb
10
Excellent worth a visit
Pros:

In the centre with parking facility also has a restaurant. Friendly and very helpful staff. Super quality food

Cons:

Shower adequate with small shower cubicle

2026-08-05 via Nuitee
C
Chris couple gb
9
Great hotel, amazing location, would definitely stay again.
Pros:

The location is exceptional

Cons:

The room we had wasn’t pictured on the website so wasn’t quite what we was expecting.

2026-08-04 via Nuitee
V
Vicky couple gb
9
Fabulous, would stay again, was just the size of the room that lost a mark. Highly recommend this hotel, the location is
Pros:

Great location, good breakfast, great staff, very clean.

Cons:

Room a little small and no bath.

2026-08-04 via Nuitee