The Black Swan Hotel

Hotels
8.4 (1310 reviews)
25-26 Queens Street , Scarborough , gb

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Facilities

Nightclub
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Darts
Karaoke
Non-smoking throughout
Evening entertainment
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value
Cons:
Noise from the pub
Bathroom was quite cold

Categories

Cleanliness
8.21
The room was clean with tea and coffee facilities.
Service
8.88
Staff were friendly, welcoming, and helpful throughout the stay.
Location
8.62
Great location, close to the town and beach.
Room Quality
8.07
Rooms a little tired but perfectly serviceable.
Amenities
8.4
Facilities included a fridge and microwave in family rooms.
Value for Money
8.36
Great value for money with spacious and comfortable accommodations.
Food and Beverage
8.11
The pub offered a good selection of beers and spirits.
Overall Experience
8.58
Overall, guests found their stay enjoyable and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:32

Property Description

Central Location
Located in the heart of Scarborough, The Black Swan Hotel offers easy access to top attractions such as Scarborough Castle and Scarborough Beach.

Comfortable Accommodation
Guests can enjoy well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Relaxing Amenities
Unwind in the hotel's garden, grab a drink at the bar, or explore nearby landmarks like Peasholm Park. The Black Swan Hotel provides a peaceful retreat for your Scarborough getaway.

To experience the charm and convenience of The Black Swan Hotel, book your stay now.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 1310 reviews
Cleanliness: 8.21
Service: 8.88
Location: 8.62
Room Quality: 8.07
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.58
S
Sarah • solo_traveller • gb
7
It was OK. The landlord was friendly.
Pros:

The room was fair for the price. The location was OK, but felt it was a little out of the way when walking from the seafront nearly 9pm alone.

Cons:

The heating was on and no way of turning it off. I didn’t realise until early hours of the morning. Then the landlord wasn’t on the premises, that said would I leave my room at 2am to find the owner, probably not.

2026-05-23 • via Nuitee
J
jiancong • couple • cn
7
Pros:

我们到得早，老板同意我们寄放行李，并亲自把我们行李箱送到房间，态度好。

Cons:

房间偏小，没电梯。

2026-05-21 • via Nuitee
R
Robert • couple • gb
8
Enjoyable stay
Pros:

Nice old pub. Very friendly staff. Was lucky to
park outside. Room had fridge and microwave bonus

Cons:

Couldn’t find hairdryer first thing in morning. No one to ask but probably could have phoned if desperate. Bathroom heating not working so bit chilly for shower. I’m being a bit picky here because everything else faultless

2026-05-20 • via Nuitee
R
Rosie • family_with_children • gb
10
MINT
Pros:

Everything!!! Been here twice now and will definitely return. Alfie is an absolute angel and will go above and beyond. Anyone wanting to visit this place I wouldn’t even hesitate, DO IT!

2026-05-19 • via Nuitee
D
david • solo_traveller • gb
10
2026-05-19 • via Nuitee
F
Foulger • solo_traveller • gb
6
Pros:

Everything

Cons:

Nothing

2026-05-18 • via Nuitee
R
Roxanne • couple • gb
7
Average stay, friendly staff.
Pros:

Staff friendly and helped with the bags.

Cons:

The smell of cannabis in the room.

2026-05-18 • via Nuitee
S
sarah • couple • gb
7
Nice little night away
Pros:

Central location, friendly staff made to feel welcome. Bed was very comfortable and good value for money.

Cons:

Was on top floor, 2nd flight of stairs were bit steep. Handrail was hanging off the wall when you go into room location. Little dusty in places.

2026-05-18 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-05-17 • via Nuitee
R
Ronald • solo_traveller • gb
10
2026-05-17 • via Nuitee
S
Steve • solo_traveller • gb
10
Pros:

Everyone in the pub so friendly adding to a fantastic trip and stay. Damian a great host and would definitely stay again. Great pint of Guinness too. Thanks so much for making it a great weekend.

Cons:

Nothing to not like!

2026-05-16 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

Everything about the property

Cons:

Nothing

2026-05-15 • via Nuitee
N
Neil • couple • gb
6
Great landlord in a clever room let’s above a pub
Pros:

Convenient and friendly

Cons:

You could hear people in other rooms

2026-05-15 • via Nuitee
W
wayne duffy • solo_traveller • gb
8
Black swan, Scarborough
Pros:

The pub is in a great location. The staff are fantastic and you are made to feel very welcome. If you are looking for luxury, then you might want to look around, saying that the bed was super comfy. The room was lovely and warm. We really enjoyed our stay and will return.

Cons:

Nothing.

2026-05-15 • via Nuitee
I
Ian • solo_traveller • gb
10
exceeded expectations.
Pros:

Great location, friendly staff, good sized room with decent shower, there was wifi, TV with sky but I didn't use.

Cons:

Nothing.

2026-05-15 • via Nuitee
G
Gilbert • couple • gb
9
Alfie fantastic host couldn’t have been more helpful I would certainly recommend using the Black swan again in the futur
Pros:

Clean and comfortable especially having full sky tv large room bed comfortable

Cons:

Some areas need a touch up

2026-05-14 • via Nuitee
K
Kimberley • couple • gb
10
2026-05-14 • via Nuitee
M
Mia • couple • gb
10
2026-05-13 • via Nuitee
S
Sue • solo_traveller • gb
3
A small room above a VERY noisy pub.
Pros:

You get what you pay for and I could see why this was so cheap.

Cons:

The music in the bar was deafening. I could only just hear the lady at the bar who checked me in. She said the music would stop at 10.30pm (which it did) but until then, I could literally feel the music through the flootboards.

2026-05-13 • via Nuitee
G
Gemma • solo_traveller • gb
8
2026-05-13 • via Nuitee