The Black Swan Hotel

Hotels
8.4 (1435 reviews)
25-26 Queens Street , Scarborough , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Luggage storage
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value
Cons:
Noise from the pub
Bathroom was quite cold

Categories

Cleanliness
8.21
The room was clean with tea and coffee facilities.
Service
8.88
Staff were friendly, welcoming, and helpful throughout the stay.
Location
8.62
Great location, close to the town and beach.
Room Quality
8.07
Rooms a little tired but perfectly serviceable.
Amenities
8.4
Facilities included a fridge and microwave in family rooms.
Value for Money
8.36
Great value for money with spacious and comfortable accommodations.
Food and Beverage
8.11
The pub offered a good selection of beers and spirits.
Overall Experience
8.58
Overall, guests found their stay enjoyable and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:32

Property Description

Central Location
Located in the heart of Scarborough, The Black Swan Hotel offers easy access to top attractions such as Scarborough Castle and Scarborough Beach.

Comfortable Accommodation
Guests can enjoy well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Relaxing Amenities
Unwind in the hotel's garden, grab a drink at the bar, or explore nearby landmarks like Peasholm Park. The Black Swan Hotel provides a peaceful retreat for your Scarborough getaway.

To experience the charm and convenience of The Black Swan Hotel, book your stay now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 1435 reviews
Cleanliness: 8.21
Service: 8.88
Location: 8.62
Room Quality: 8.07
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.58
W
Whelan • solo_traveller • gb
4
Pros:

The location

Cons:

The pictures on booking.com are dated it doesn't look like that anymore

2026-09-19 • via Nuitee
S
smith • solo_traveller • gb
10
Pros:

Amazing booking in was greeted with the up most respect very professional fantastic location the bed was comfy, sky TV, the usual coffee tea suger microwave all clean.
Would definitely book again...

Cons:

Not a massive deal but a lamp in the room would be ideal to dim the lights on settling down.
👍👍

2026-09-19 • via Nuitee
H
Hill • solo_traveller • gb
10
Pros:

The staff were lovely and very helpful. Our room was comfortable and clean.

Cons:

Nothing

2026-09-19 • via Nuitee
C
clark • solo_traveller • gb
10
The black swan hotel 👍👍👍
Pros:

Nice cozy pub in the middle of town stayed for 2 nights room was clean bed was comfy and staff made you feel very welcome definitely go back

2026-09-18 • via Nuitee
T
Thomasin • solo_traveller • gb
10
2026-09-17 • via Nuitee
V
Vic • couple • gb
7
Great stay.. friendly staff and a clean tidy room at a great price for its location
Pros:

very friendly staff and made to feel welcome

Cons:

I wouldnt say didnt like it is what it is .. a room above a pub that is clean and tidy.. it all depends on what you are wanting and wanting to pay for

2026-09-17 • via Nuitee
T
Thomasin • solo_traveller • gb
10
2026-09-16 • via Nuitee
N
norman • couple • gb
10
2026-09-15 • via Nuitee
P
Paloma • solo_traveller • gb
9
We loved our 1 night stay
Pros:

Alfie is the friendliest host you could wish for. Great pub downstairs. We were fortunate to be entertained by a fabulous singer on Friday evening.

2026-09-12 • via Nuitee
G
Glen • extended_group • gb
8
2026-09-09 • via Nuitee
D
Dorothee • couple • de
7
2026-09-09 • via Nuitee
P
Page • solo_traveller • gb
4
Cheap stay
Pros:

Staff where lovely.

Cons:

Room was tiny and floor was grubby. Tv not tuned in and sky didn't work. Guess you get what you pay for and it was cheap. Wouldn't stay again

2026-09-08 • via Nuitee
E
Erryn • solo_traveller • au
10
Pros:

The bed was super comfortable, Alfie the bar tender so welcoming and even carried out bags upstairs.
A great local pub with a good atmosphere at night and a free pool table.

2026-09-06 • via Nuitee
M
María Dolores • couple • es
8
Pros:

Buena ubicación

2026-09-06 • via Nuitee
C
Clare Frost • solo_traveller • gb
5
Pros:

Location. Near everything

Cons:

Price was over inflated but presumably was due to events on in at the town that weekend. Wasn't a 'boutique' room. Very dated and old looking.

2026-09-05 • via Nuitee
S
smelz • solo_traveller • gb
10
Pros:

Alfie was really helpful and made us feel at ease ir was clean and tidy and comfortable would definitely stay here again.

Cons:

Na

2026-09-05 • via Nuitee
S
Sammy P • solo_traveller • gb
10
Pros:

Absolutely beautiful place we loved it and food was amazing

2026-09-04 • via Nuitee
G
Gary • solo_traveller • gb
8
Excellent choice for a budget stay, central location no more than 10/15 minutes walk from all the tourist areas, wou
Pros:

Central location, spotlessly clean rooms, very friendly helpful staff.

2026-09-02 • via Nuitee
R
Richard • solo_traveller • gb
9
2026-09-02 • via Nuitee
N
nikki • solo_traveller • gb
10
Pros:

Loved this little gem! Staff were absolutely lovely and the room was beautiful, we will definitely be back!! Thank you guys ❤️ nikki and steve

Cons:

Nothing

2026-09-01 • via Nuitee