easyHotel Paddington

Hotels
•
easyHotel
7.1 (236 reviews)
10 Norfolk Place , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
5.85
Multiple reviews indicated issues with cleanliness, including uncleaned beds.
Service
7.85
Friendly and helpful staff mentioned across several reviews.
Location
8.85
Consistently highlighted as a great feature, close to transport and amenities.
Room Quality
5.85
Small rooms with inadequate bathrooms noted in various reviews.
Amenities
6.35
Limited amenities with complaints about pillows, lack of drinking water, and insufficient hooks/shelves.
Value for Money
7.35
Overall value considered reasonable for the price, despite other shortcomings.
Food and Beverage
7.85
No specific complaints on food, indicating a reasonable standard.
Overall Experience
6.85
Mixed feelings overall; good location and service balance out various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:14

Property Description

Convenient Location
Located just a minute's walk from Paddington Rail and Tube station, easyHotel Paddington is the perfect base for exploring London. St Mary's Hospital is also nearby, making it ideal for visitors with medical needs.

Modern Amenities
Each room is equipped with a flat-screen TV, en-suite bathroom, and complimentary toiletries, ensuring a comfortable stay for every guest. Stay connected with WiFi available for a surcharge.

24-Hour Service
With a 24-hour front desk, guests can enjoy peace of mind knowing assistance is always available. Whether arriving late or needing help during your stay, the staff is ready to assist.

Book your stay at easyHotel Paddington and experience convenience, modern comforts, and reliable service in the heart of London.

Important information:

easyHotel Paddington is currently undergoing refurbishment, building work will be taking place between 10 am and 5 pm Monday - FridayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 236 reviews
Cleanliness: 5.85
Service: 7.85
Location: 8.85
Room Quality: 5.85
Amenities: 6.35
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 6.85
G
Gabrielle • couple • gb
10
Compact and great Burberry themed wallpaper
Pros:

A bit noisy at 1am when new neighbours going to their room.
Great reception staff.

Cons:

Windows did not open in bedroom

2026-06-06 • via Nuitee
B
Benita • couple • gb
7
2026-06-05 • via Nuitee
D
David • couple • gb
7
Perfectly acceptable for one night
Pros:

Location

Cons:

Very small

2026-06-01 • via Nuitee
R
RhysB94 • couple • gb
8
Great value room
Pros:

Great price for a room so close to Paddington station. The shower had great pressure and good temperature control. The AC in the room was excellent.

Cons:

The bed/mattress was quite hard and there was a lack of storage space.

2026-05-28 • via Nuitee
A
Alison • solo_traveller • gb
7
2026-05-28 • via Nuitee
K
Katie • couple • ie
10
2026-05-27 • via Nuitee
I
Ingrid • extended_group • it
7
Pros:

The family room was fine and clean.

Cons:

The double room is too small. I requested a ground-floor room, but I was given a room on the lower ground floor, accessible only by stairs.

2026-05-25 • via Nuitee
P
Phil • solo_traveller • gb
7
Just what was needed.
Cons:

Power plugs in the room weren't working.

2026-05-25 • via Nuitee
A
Allison • couple • gb
7
Ideal location but the room a little small.
Pros:

Ideal location for what we were doing.

Cons:

Very clean

2026-05-22 • via Nuitee
S
Sarah • solo_traveller • nz
7
2026-05-22 • via Nuitee
S
SANDRA • solo_traveller • gb
8
Great Location, fantastic friendly staff - who went above and beyond, great price and very clean
Pros:

I liked the price of this hotel, the location, the cleanliness and the incredibly friendly, approachable staff. Jay particularly went above and beyond to make my stay as pleasant as possible and was great with my disabilities.

I did get a free upgrade on one of my night's stay, to match a second night I bought - so I could stay in one room without switching for the second night, which felt really special as it was my birthday, and I did have more room than expected in that respect. I also asked for a ground floor room as I have had a spinal injury and there is no lift, and this was also sorted for me by Jay. So this all made me feel very grateful, happy and my birthday more special. Thank you.

I was given extra towels and toilet rolls when I asked for them and help with my luggage. Exceptionally good customer service which is rare to find.

Cons:

I didn't like the shower being modular and super small with no actual cubicle, which meant the water went all around the toilet, getting my feet wet, unless I used a towel to soak up the excess water and the shower took longer, as moving around in it was difficult. Sometimes I felt a bit dizzy in it, as it felt unstable in the modular format.

I also didn't like the lack of storage. I know it's a budget hotel, but the rooms could have been much better designed with just adding a few shelves for example and more places to hang clothes on and fold them. I ended up using my bed as a table and spreading my things out all of the floor, which made it feel more cramped.

I would consider staying here again because there were many things I liked about it, but not if I can find somewhere with an actual proper shower cubicle and more storage at a similar sort of price in the same sort of location, which I currently have done for another trip to London in August. It's not as modern as this hotel and I liked the staff at this hotel and the cleanliness, so I'm not sure it will be as good in those respects. If it weren't for the shower and storage issues, I would have given my hotel stay a 10 out of 10.

2026-05-22 • via Nuitee
A
ALBERTO • couple • es
10
2026-05-21 • via Nuitee
D
Debora • couple • it
8
Pros:

Posizione fantastica!! Bella camera c’era tutto il necessario.

2026-05-21 • via Nuitee
S
Shona • solo_traveller • gb
10
Perfect hotel near the station
Pros:

perfect room for a one night stay. The indian receptionist lady was BRILLIANT!!!! bed was comfortable,

Cons:

The Washbasin is designed so that the water SPILLS AND MAKES A MESS. Not suitable for wheelchair uses as NO LIFT>

2026-05-20 • via Nuitee
S
Simona • solo_traveller • gb
6
2026-05-19 • via Nuitee
A
Aleix V • solo_traveller • es
10
Easy and Comfortable London: Clean, Modern, Personalized Service and Perfect Location to Explore the
Pros:

Spectacular location: easyHotel Paddington is in a quiet and respectful neighborhood, just steps from Hyde Park and with excellent public transport connections. Now, with the buses, you can get everywhere even better than by the tube, and so many buses arrive because it’s right next to Paddington train station. Perfect if you want to explore London on foot or move quickly around the city.
The service was wonderful: we were greeted by a young lady who was attentive the entire time, constantly offering help and solving any issues. Initially, we were given a room a bit tight for two people, we mentioned it, and the next day they gave us exactly what we needed. Impeccable attention to detail and willingness to help—wish everyone worked like this.
Keep in mind that this is a hostel designed just for sleeping: ideal for resting and going out to visit the city, not for spending time inside. Everything is very clean, new, and well maintained. In short: excellent if you’re looking for comfort, cleanliness, and a great location to explore London.
A big thank you to the hostel and especially to the young lady for her personal attention—it really made our stay much better!

Cons:

All was perfect.

2026-05-18 • via Nuitee
S
Sharon • extended_group • au
6
2026-05-18 • via Nuitee
S
Saleem • couple • gb
7
Great location for a one night stay.
Pros:

Location

Cons:

Was all good

2026-05-17 • via Nuitee
S
Sabrina • family_with_children • ch
6
2026-05-17 • via Nuitee
I
Ivan • couple • es
6
Buena
Pros:

La ubicación en barrio de paddington era genial y muy bien comunicado.

Cons:

Estuvimos en una habitación en el subsuelo oscura y se escuchaba el metro todo el rato. Pero estaba limpia y calidad precio era de las mejores opciones.

2026-05-16 • via Nuitee