Whiteley Mill

Hotels
7.8 (1318 reviews)
39 Nottingham Road , Stapleford , GB

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Express check-in/check-out
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Good location
Clean facilities
Comfortable beds
Cons:
Dirty bathroom
Uncomfortable mattresses
Limited food options

Categories

Cleanliness
7.43
Common mentions of cleanliness being acceptable, but issues such as dirty bathrooms affected the overall sentiment.
Service
8.2
Standard quality service mentioned; some concerns about lack of staff but overall satisfactory.
Location
8.44
Positive feedback about safety and proximity to town; generally well-regarded.
Room Quality
7.89
Rooms noted to be comfortable, though some comments on mattress quality were concerning.
Amenities
7.92
Basic amenities available; some issues with missing items noted, but overall satisfactory.
Value for Money
8.88
Strong sentiment that the hotel provided good value considering the price.
Food and Beverage
5.43
Limited options mentioned, with complaints about vending machines; dragged down overall score.
Overall Experience
8.2
Mixed reviews overall; while some were very positive, others pointed out serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:50

Property Description

Luxurious Rooms with Modern Amenities

Experience comfort and convenience at Whiteley Mill in Stapleford. Each room is equipped with a desk, a flat-screen TV, and a private bathroom. Enjoy a restful night's sleep with our quality bed linen and towels provided.

Complimentary WiFi and Personalized Service

Stay connected with our free WiFi throughout the property. Our attentive staff are dedicated to ensuring your stay is memorable and stress-free.

Convenient Location for Exploring

Located just 11 km from Nottingham and 43 km from Leicester, Whiteley Mill is the perfect base for your travels. With East Midlands Airport only 12 km away, your journey to relaxation begins as soon as you arrive.

Book your stay at Whiteley Mill now for a delightful and hassle-free experience.

Important information:

The reception is open Monday to Saturday, from 09:00 to 17:00. You will receive an email or text message with the door codes up to 24 hours prior to your arrival so you can check in outside the reception opening hours. If you have any questions or requirements, staff are located across the road at Whiteley Mill's sister accommodations, The Horse & Jockey.

The property is monitored by CCTV 24 hours a day 7 days a week. Please ensure only the number of guests booked stay in your room as extra guests will be charged for.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1318 reviews
Cleanliness: 7.43
Service: 8.2
Location: 8.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.88
Food and Beverage: 5.43
Overall Experience: 8.2
S
Simone • couple • au
8
Clean and comfortable
Pros:

The check in / out was very easy with clear instructions.
The room was basic but clean and comfortable and the location was great for our specific plans.
It was an easy short walk to cafes, restaurants and pubs.

Cons:

Nothing.

2026-09-19 • via Nuitee
R
Richard • extended_group • gb
7
2026-09-14 • via Nuitee
J
Jason • solo_traveller • fr
7
2026-09-14 • via Nuitee
S
Stuart • couple • gb
10
2026-09-12 • via Nuitee
S
Shanthini • couple • gb
10
2026-09-10 • via Nuitee
D
Dan Morgan • solo_traveller • gb
3
DO NOT STAY HERE!
Pros:

Not a lot, parking was good

Cons:

Look I'm a seasoned traveler for work and this is one of the poorest places I've stayed in

Shower runs from scolding to freezing every 10 seconds so could not shower.
TV remote did not work, batteries were fine but it just wasn't programmed (luckily my firestick remote was programmed for a Samsung TV)
Desk looked like it had chicken pox.
Pungent smell as I walked into the room which instantly gave me a feeling the rooms are cleaned to a very low standard
Stains on the carpet
Green light throughout the night was FAR too bright
Teas and coffee looked like it was thrown at the tray
JUST RUBBISH FULL STOP

2026-09-10 • via Nuitee
G
gemma • couple • gb
1
Do NOT stay here. Would NOT recommend
Cons:

The bed was not fit to sleep on.
If you wanted springs in every part of your back then this is the place.
It was that uncomfortable we had no sleep and left a night early.
Not a sole anywhere to help with anything except a mobile number to use.
They was strange nosies happening and lights were coming on and off and no one had walked by.
I have contacted site via mobile and email for assistance and have nothing back regarding my concerns
Do not stay here. Needs major investment in improving room facilities

2026-09-09 • via Nuitee
D
Deryck • solo_traveller • gb
8
Self-service room for a self-drive visit
Pros:

Simple room only rate with car parking. The instructions are clear. The room is clean, quiet, and spacious.

Cons:

There's no fridge in the room. Check-in instructions only arrived by email on the day, which would've been a problem if I lost internet connection. It would be helpful to tell guests in advance that it's all self-service and provide most of the details (except the passcodes) in advance.

2026-09-08 • via Nuitee
S
Sharon • extended_group • gb
8
2026-09-05 • via Nuitee
S
Sharon • solo_traveller • gb
8
2026-09-05 • via Nuitee
K
Kieran • solo_traveller • gb
8
2026-09-03 • via Nuitee
A
Andrew • solo_traveller • gb
8
good location, ease of access and plenty of free parking
Pros:

as expected, no issues

2026-09-02 • via Nuitee
M
Martin • solo_traveller • gb
10
2026-09-01 • via Nuitee
M
Maisie • couple • gb
10
2026-08-30 • via Nuitee
M
Maisie • couple • gb
10
2026-08-29 • via Nuitee
D
David • family_with_children • gb
8
2026-08-26 • via Nuitee
M
Mark • solo_traveller • gb
7
2026-08-25 • via Nuitee
M
Matthew • family_with_children • gb
1
total dump
Pros:

nothing

Cons:

the fact that the room didnt have a child bed as advertised, and then the customer services guy literally abused us on the phone!

2026-08-24 • via Nuitee
W
Wayne • solo_traveller • gb
9
Clean, comfortable accommodation!
Pros:

I stayed here a few months ago, so knew what to expect. The location for me is perfect as I was visiting my family who live nearby. There is no reception, so entry is by access codes which are sent to you by text prior to arrival. Travelling solo, my room was a single (No 16) and was the same room as my first visit. It is quite narrow but long and spacious enough for my needs. The room was clean and comfortable and the bathroom has a decent size shower. There was ample storage, together with the usual tea/coffee making facilities and TV. I have not seen any of the other rooms so cannot comment on them, but I am happy enough to recommend Whiteley Mill and will be returning again later this year. It has now become my 'go to' accommodation when visiting family and friends in the area.

2026-08-24 • via Nuitee
R
Rachel • couple • gb
6
Great value budget option for a wedding at swancar farm barn. Highly recommend fot a short stay!
Pros:

The staff were very accommodating allowing us to access a room early from the 4 we booked to get ready before a wedding. Clear instructions for check in, tea and coffee provided in room and very clean.

Cons:

The shower in our room was either really hot or cold and the room was very warm, we should’ve had the window open!

2026-08-23 • via Nuitee