Basingstoke Hotel

Hotels
•
Britannia Hotels
6.8 (3035 reviews)
Nately Scures, Hook , Hook , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Inadequate housekeeping
Noisy plumbing
Limited food options

Categories

Cleanliness
6.38
Reports of hair in the shower, noisy plumbing, and uncleaned rooms indicate lower cleanliness.
Service
7.85
General feedback about helpful and friendly staff, although there were service limitations due to housekeeping issues.
Location
7.89
The location is often noted as good and convenient for traveling and nearby amenities.
Room Quality
6.34
Mixed sentiments with some rooms being described as dated or not properly maintained.
Amenities
6.37
Several amenities reported as either lacking (such as not enough toiletries) or needing maintenance.
Value for Money
6.33
Feedback indicates that while some found it reasonable, others felt overcharged given the lack of housekeeping and limited food options.
Food and Beverage
5.88
Mention of poor breakfast options and lack of choices points to dissatisfaction with food quality.
Overall Experience
7.35
While there were many disappointments, specific positive experiences balance out the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:23

Property Description

Tranquil Countryside Retreat
Nestled in the serene undulating countryside, Basingstoke Country Hotel & Spa offers a peaceful escape with easy access to major roadways.

Modern Amenities
Enjoy complimentary WiFi access in all rooms and unwind in the fully air-conditioned property. Benefit from two daily WiFi sessions and make use of the landscaped courtyards for work or leisure.

Leisure and Convenience
Indulge in the leisure club's gym facilities for a small fee, and rest assured with a 24-hour front desk. With Windsor and Reading nearby, and London Heathrow Airport a short drive away, convenience meets comfort at our hotel.

Book your stay now and experience the perfect blend of relaxation and accessibility at Basingstoke Country Hotel & Spa.

Important information:

To stay free of charge, children under 15 must be accompanied by 2 paying adults. Meals are not included.

WiFi access is available in all bedrooms and guests can benefit from 2 free 20-minute sessions per day. Charges apply for unlimited WiFi access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 3035 reviews
Cleanliness: 6.38
Service: 7.85
Location: 7.89
Room Quality: 6.34
Amenities: 6.37
Value for Money: 6.33
Food and Beverage: 5.88
Overall Experience: 7.35
P
Peter • solo_traveller • gb
10
Pros:

Everything

Cons:

N/A

2026-05-22 • via Nuitee
M
Malcolm • solo_traveller • gb
7
2026-05-22 • via Nuitee
M
Maciej • solo_traveller • gb
10
Pros:

Everything

2026-05-21 • via Nuitee
L
Lee • couple • gb
2
Room with no windows. Unpleasant stay.
Pros:

Good location, parking available. Restaurant and bar on site.

Cons:

Worst hotel room I have been given for some time. It had no windows or air conditioning. The room smelt like smoke inside. Room was noisy woken often throughout the night. I had a very poor nights rest.
Room was clean apart from the smokey smell. This was my second stay at this hotel, the first wasn’t great but at least I had a window.
Will avoid in the future.

2026-05-21 • via Nuitee
F
Felix • solo_traveller • gb
1
Poor reservation system
2026-05-20 • via Nuitee
H
Hayley • couple • gb
9
2026-05-18 • via Nuitee
C
Clare • family_with_children • gb
6
Good value for £55 but poor food quality
Pros:

Lovely decor, big rooms, good shower, nice bar, big pool

Cons:

Food very poor and expensive, old and worn, staff bit inattentive

2026-05-18 • via Nuitee
H
Hollie • couple • gb
10
2026-05-17 • via Nuitee
S
Sam • solo_traveller • gb
10
Exceptional service - outstanding room clean - hotel experience for business leaders
Pros:

Free upgrade as room 251 was not ready on arrival

Cons:

Birds on roof

2026-05-16 • via Nuitee
E
eleanor • couple • gb
8
2026-05-15 • via Nuitee
A
Abiodun • couple • gb
7
okay
Pros:

bed

2026-05-15 • via Nuitee
O
Owen • solo_traveller • gb
9
2026-05-14 • via Nuitee
W
Wendy • solo_traveller • gb
9
Pros:

Size of room and bed. Staff very friendly.

Cons:

Some things in the room are a little tired and need updating.

2026-05-12 • via Nuitee
J
Jan • couple • gb
8
2026-05-12 • via Nuitee
C
Craig • solo_traveller • gb
7
Adequate for my short stay
Pros:

Location/bar

Cons:

Hard to navigate inside

2026-05-11 • via Nuitee
S
Stefan • solo_traveller • gb
10
2026-05-10 • via Nuitee
S
Susana • solo_traveller • gb
8
Pros:

Staff always available and polite

Cons:

Only problem Bed was noisy

2026-05-09 • via Nuitee
K
Kim • solo_traveller • gb
8
Only stayed 1 night but couldn't really fault anything
Pros:

Friendly staff at check-in, room was good, nice selection of food in the restaurant and good value for what is basically an all-you-can-eat buffet with 3 courses.

Cons:

Grounds were pretty but could do with someone to tidy up the patios etc..

2026-05-08 • via Nuitee
A
Alison • solo_traveller • gb
8
Good location nd comfortable room with good shower
Pros:

Nice room quite new and good shower

Cons:

Guests Smoking outside the bedroom window is not great

2026-05-07 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

For the price, it was excellent 👍🏻

2026-05-07 • via Nuitee