Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7.88
Issues mentioned with cleanliness, specifically stains and maintenance concerns.
Service
9.35
Overall positive sentiment about the staff being friendly and accommodating.
Location
9.39
Excellent location, close to attractions and city center.
Room Quality
8.84
Comfortable room and bed with good quality bedding.
Amenities
8.37
Basic amenities present; some concerns about bathroom maintenance.
Value for Money
8.83
Good value for the price, considering the location and comfort.
Food and Beverage
7.88
Limited breakfast variety but made with fresh ingredients.
Overall Experience
9.05
Positive overall experience, with some minor issues that did not greatly affect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:02

Property Description

Luxurious Accommodation
Grand Opera Hotel in Kutaisi offers air-conditioned rooms with modern amenities like a coffee machine, a fridge, and a safety deposit box. Some units even feature a balcony for stunning views.

Convenient Services
Enjoy concierge services, free WiFi, and a 24-hour front desk at this 4-star hotel. Indulge in delicious meals at the hotel's restaurant or have a drink at the bar.

Prime Location
Located near popular attractions like Colchis Fountain and Bagrati Cathedral, Grand Opera Hotel is the perfect base to explore Kutaisi. With Kutaisi Train Station and the airport nearby, your travels are made easy.

Book your stay at Grand Opera Hotel now for a luxurious and convenient experience in Kutaisi.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1698 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
M
Marijn Mijland solo_traveller nl
9
2026-05-29 via Nuitee
B
Burkhard solo_traveller de
5
2026-05-28 via Nuitee
A
Alexander family_with_children us
8
2026-05-26 via Nuitee
D
Dmitrii solo_traveller ru
8
2026-05-26 via Nuitee
T
Timur family_with_children cy
10
2026-05-26 via Nuitee
P
Pankaj solo_traveller pl
9
2026-05-25 via Nuitee
A
Aleksandra family_with_children ru
10
2026-05-24 via Nuitee
P
Pridon couple ge
10
2026-05-24 via Nuitee
A
Anna couple cy
10
2026-05-23 via Nuitee
C
Chiara family_with_children ch
9
Pros:

Bella stanza, ottima colazione e posizione.

Cons:

Staff non sempre attento ad aiutare con le valigie.
Assenza di parcheggio dell'hotel.

2026-05-21 via Nuitee
A
Anton extended_group lu
9
Pros:

Central, clean, good breakfast

2026-05-20 via Nuitee
Анастасия couple ru
10
2026-05-18 via Nuitee
E
Ekaterina couple ch
4
The only "Grand" aspect of this hotel is how disappointing it is.
Pros:

Good location, nicely decorated rooms.

Cons:

Where do I begin? We booked a Junior Suite and specifically requested a quiet room. Unfortunately, we were placed directly beneath a noisy bar that operates until midnight. The next day, we requested a room change, but the receptionist falsely claimed that the noise from the bar was an exceptional occurrence and assured us that it would close at 10 PM that night. Obviosly, that did not happen. All our calls to the reception went unanswered, and my partner had to go to the bar at night to ask them to stop moving chairs and making noise.

The following day, we lodged another complaint, and instead of receiving an apology, we were asked to pay for a room upgrade, which we declined. Eventually, we were offered another room, which was indeed nice, but it had poor window insulation and faced a very noisy street. For those unfamiliar with Kutaisi, the traffic noise is comparable to that of India. Overall, our experience was very disappointing and soured our impression of the city. We hope to never return!

P.S. The breakfast room is located in the basement. Although this is unfortunately a common practice in some post-Soviet countries, it has nothing to do with the term "Grand" Hotel. I wonder if the person who labeled it as "Grand" has ever stayed in a grand hotel in a decent country.

P.P.S. Opera is actually closed.

2026-05-18 via Nuitee
E
Evghenia solo_traveller cy
10
Pros:

Всё понравилось!
Удобно, чисто, комфортно!

2026-05-17 via Nuitee
N
Nurlan family_with_children kz
10
Завтраки вкусные
Pros:

Местоположение рядом парк

2026-05-17 via Nuitee
A
Anton solo_traveller ru
9
2026-05-16 via Nuitee
Y
Yulia family_with_children ru
10
2026-05-15 via Nuitee
A
Andrius couple lt
10
2026-05-14 via Nuitee
H
Heidina solo_traveller de
10
2026-05-13 via Nuitee
A
Aleksei couple de
8
2026-05-13 via Nuitee