Cottonwood Boutique Heritage Otten

Hotels
8.4 (230 reviews)
Jl. Dr. Otten No.14 , Bandung , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Decent pricing
Cons:
Some dirty areas
Room size constraints

Categories

Cleanliness
7.54
Multiple reviews mentioned cleanliness positively, but one noted dirty floors and a dirty jacuzzi.
Service
9.01
Many reviews highlighted the helpful and friendly staff, contributing significantly to the positive experience.
Location
9.05
The location was frequently praised as strategic and convenient.
Room Quality
8
Overall, rooms were described as clean and comfortable, though some found them a bit cramped.
Amenities
8.03
Facilities like air conditioning and Netflix were appreciated, but some amenities were noted as outdated.
Value for Money
8.49
Many reviews indicated the pricing was reasonable for the quality offered.
Food and Beverage
8.54
Breakfast and café services received positive remarks for quality and taste.
Overall Experience
8.51
Despite some minor issues, overall guest experiences were very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:34

Property Description

Charming Boutique Hotel in Bandung

Historic Charm: Immerse yourself in the heritage of Cottonwood Boutique Heritage Otten, located just 10 km from Bandung Train Station. The hotel boasts a shared lounge and a terrace, perfect for relaxing after a day of exploring the city.

Modern Comforts: Enjoy the convenience of room service, a 24-hour front desk, and free WiFi throughout the property. The well-appointed rooms feature flat-screen TVs, air conditioning, and cozy seating areas, ensuring a comfortable stay.

Convenient Location: With key attractions like Cihampelas Walk and Gedung Sate within a short distance, and Husein Sastranegara International Airport just 7 km away, Cottonwood Boutique Heritage Otten is the ideal choice for your stay in Bandung.

Experience the perfect blend of heritage and comfort at Cottonwood Boutique Heritage Otten - Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 230 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
I
Isabel • solo_traveller • de
4
Pros:

Das Personal ist sehr freundlich und nett.

Cons:

Das Zimmer war extrem hellhörig. Man hört alles besonders die anderen Gäste beim essen im vorderen Bereich oder auch beim duschen.

2026-07-24 • via Nuitee
A
Anggra • solo_traveller • sa
8
Pros:

The theme

2026-07-19 • via Nuitee
N
Nikkie • family_with_children • nl
8
2026-07-16 • via Nuitee
C
Christian • couple • nl
9
Top accommodatie en top locatie. Alles binnen goed bereik van de taxi/Grab
Pros:

Prachtig gebouw en goede locatie. Kamers zijn leuk ingedeeld met een zoldertje. Personeel ook onwijs aardig. De mogelijkheid om te Netflixen is ook chill!

Cons:

We hadden beetje pech met buren die graag wilden feesten op hun kamer. Uiteindelijk zijn ze keurig aangesproken door hotelmedewerker/hotelgasten en was het opgelost.

2026-07-12 • via Nuitee
L
Leo • couple • au
10
2026-07-09 • via Nuitee
D
Dora Healthy • solo_traveller • id
8
2026-06-29 • via Nuitee
C
Charlotte • couple • gb
8
Pros:

It was very clean and the staff were really helpful and friendly.

2026-06-22 • via Nuitee
T
tini • extended_group • my
10
Pros:

comfy bed

2026-06-07 • via Nuitee
S
Shila Arwina • solo_traveller • my
6
Pros:

Good staff, clean

Cons:

No lift, you have to use the stairs. But the staff boleh saju bantu. Tq

2026-06-07 • via Nuitee
J
Jong • solo_traveller • id
9
Pros:

- quiet, not on the main road area
- clean and non conventional room design

Cons:

- limited parking space

2026-06-03 • via Nuitee
S
Siti Zaleha • family_with_children • my
8
it was a good stay, my kids love the room deco!
Pros:

clean room, good breakfast and friendly staff and nice coffee shop just at the hotel GF

Cons:

none

2026-05-08 • via Nuitee
S
Siti • extended_group • my
10
Pros:

Clean, quiet, pretty

2026-05-07 • via Nuitee
M
Masrol • family_with_children • my
9
Value for money
Pros:

Location and price of the hotel is really affordable. Nice place to stay. I really like the design of the room, makes the room specious and comfort. I really encourage travelers to try it.

Cons:

It could be better if the hotel has their own cafeteria.

2026-05-04 • via Nuitee
S
siti mariam • family_with_children • my
8
Pros:

staf sg baik n ada coffee cafe lg best

2026-05-03 • via Nuitee
N
Novilia • solo_traveller • id
8
Pros:

The ambience and type of the room. Suitable for family dan kids friendly. Nice place and cozy.

2026-04-22 • via Nuitee
G
Ginanjar • family_with_children • id
9
Pros:

Room

Cons:

Bathroom terlalu basah krn gk ada partisi.
Atau mungkin tambah kesetnya depan kamar mandi..

Nintendo sepertinya agak error.. Anak2 sedang main tiba2 keluar ke main menu.

2026-03-29 • via Nuitee
L
Leonard • family_with_children • my
10
2026-03-28 • via Nuitee
D
de la tejera • family_with_children • us
10
Pros:

I absolutely loved this place. The staff is extremely nice and professional. They helped with fixing my reservation that I messed up by picking the wrong dates. I didn't lose any money and I got to stay the days I actually needed. And they did all this with a smile on their face. I made their job more difficult and they couldn't have been kinder. They also helped me find a laundry service which was very practical and fast. The room was nice and clean and Netflix is a plus and it's also very quiet.

2026-03-13 • via Nuitee
H
Hanna • family_with_children • id
8
Cozy stay
Pros:

The room is uniqe and spacoius.

Cons:

There is nothing special near the hotel

2026-03-09 • via Nuitee
G
gernot • family_with_children • de
9
2026-03-06 • via Nuitee