Retreat Heritage

Hotels
7.2 (21 reviews)
CST 22, R.S. No 208, Behind Bus Stop, Near Bank of Baroda , Lonavala , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable bed
Quiet location
Cons:
Unfriendly staff
Room condition issues

Categories

Cleanliness
5.13
The washroom floor tiles were cracked, and the overall room condition was poor.
Service
6.6
The staff were not friendly, but offered standard service for a hotel of this rating.
Location
8.64
Located on a quiet street, providing a peaceful environment.
Room Quality
5.09
The room was in pretty bad shape for the price paid.
Amenities
9.12
The balcony looked out at some trees, providing a pleasant view.
Value for Money
7.08
Considering the issues in the room, the value for money was not satisfactory.
Food and Beverage
8.63
Standard quality for this hotel tier.
Overall Experience
7.3
A mixed experience with notable positives but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:37

Property Description

Scenic Hilltop Location
Retreat Heritage in Lonavale offers a picturesque setting surrounded by waterfalls, dams, and rock formations. The perfect escape for nature lovers.

Luxurious Amenities
Enjoy the outdoor pool, fitness centre, and complimentary Wi-Fi during your stay. The air-conditioned rooms feature balconies, flat-screen TVs, and en suite bathrooms with free toiletries.

Culinary Delights
Indulge in a variety of cuisines at the hotel's restaurant, from Punjabi and Gujarathi to South Indian and Chinese dishes. 24-hour room service is also available for your convenience.

Book your stay at Retreat Heritage for a memorable hill station experience in Lonavale.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.2
Based on 21 reviews
Cleanliness: 5.13
Service: 6.6
Location: 8.64
Room Quality: 5.09
Amenities: 9.12
Value for Money: 7.08
Food and Beverage: 8.63
Overall Experience: 7.3
D
Dhruv • solo_traveller • in
1
Pros:

Nothing

Cons:

Rooms were very poor, poor mattress quality, poor pillow, rooms not maintained properly, rate on booking.com was much higher compared to actual rate,

2026-08-13 • via Nuitee
H
Harish • family_with_children • sa
7
Good
Pros:

Average

Cons:

Interior are old.. Need to be renewed

2026-07-23 • via Nuitee
K
Kriti • family_with_children • in
7
Cons:

Buffet could be better with little more options.

2026-06-18 • via Nuitee
U
Umesh • solo_traveller • in
8
Pros:

Connectivity, Food and stay was comfortable.

2026-06-18 • via Nuitee
P
Pavanjak • solo_traveller • in
7
Pros:

Location is great...food is also good ... Service is prompt

Cons:

Cleanliness can be improved

2026-06-11 • via Nuitee
R
Ragini • solo_traveller • in
10
2026-06-05 • via Nuitee
J
Jadeja • solo_traveller • in
10
Pros:

Good

Cons:

Good

2026-05-30 • via Nuitee
A
Ashok • family_with_children • in
8
2026-04-02 • via Nuitee
K
Kumar • family_with_children • in
10
2026-01-26 • via Nuitee
O
oza • family_with_children • in
8
2026-01-18 • via Nuitee
N
Neelima • family_with_children • in
4
2026-01-01 • via Nuitee
K
Kenneth • family_with_children • ca
3
Improvements needed
Pros:

The bed was comfortable. The balcony looked out at some trees. Located on a quiet street.

Cons:

The staff were not friendly. There was no wifi in our room. When we told the staff they said there was nothing they could do about it. The washroom floor tiles were cracked, the balcony door was broken, a light fixture was broken. For the price we paid the room was in pretty bad shape.

2025-12-23 • via Nuitee
O
Om Prakash • family_with_children • np
8
2025-11-22 • via Nuitee
S
Salvi • family with young children • in
8
Very good
2025-02-03 • via Nuitee
B
Bhujbal • young couple • in
10
Exceptional
2025-01-20 • via Nuitee
W
Workspace • young couple • in
9
Superb
2023-08-31 • via Nuitee
V
Verma • family with young children • in
1
Bad
Pros:

Rood behave

2023-07-26 • via Nuitee
K
Kumar • review category business travellers • in
8
Very good
2023-05-27 • via Nuitee
S
Sanket • young couple • in
3
Poor
2023-04-13 • via Nuitee
B
Bhardwaj • family with young children • in
7
Good
2023-01-21 • via Nuitee