The Island Concept Luxury Boutique Hotel Heated Pool

Hotels
9.6 (149 reviews)
Agios Nikolaos , Agios Nikolaos , gr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Food quality inconsistencies
Cleanliness issues

Categories

Cleanliness
8.81
Several mentions of stains on the sunbeds and reported lapses in service.
Service
9.99
Staff were consistently described as attentive and friendly, contributing positively to the experience.
Location
10
Exceptional views and easy access to the beach, highly praised by multiple reviewers.
Room Quality
9.98
Well-equipped and modern rooms with great views.
Amenities
10
Great pool area and private beach mentioned positively.
Value for Money
9.24
Some dissatisfaction about extra charges for breakfast items.
Food and Beverage
8.79
Mixed reviews regarding the quality of food in the restaurant.
Overall Experience
10
Overall positive sentiment with some minor complaints about food and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 06:20

Property Description

Luxurious Accommodation
Experience comfort and elegance at The Island Concept Luxury Boutique Hotel Heated Pool, where every room is equipped with modern amenities like a flat-screen TV and air conditioning.

Exquisite Dining Options
Indulge in a delightful culinary experience with our on-site restaurant offering a choice of continental or à la carte breakfast, ensuring a perfect start to your day.

Relaxation and Convenience
Unwind by the heated pool or take a stroll to the nearby beaches while our 24-hour front desk, tour desk, and car rental services cater to all your needs, promising a seamless stay.

Book now at The Island Concept Luxury Boutique Hotel Heated Pool for a truly unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 149 reviews
Cleanliness: 8.81
Service: 9.99
Location: 10
Room Quality: 9.98
Amenities: 10
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 10
M
Marie-Hélène family_with_children ca
10
2026-08-28 via Nuitee
S
Sophia couple de
10
Excellent, welcoming, relaxing
Pros:

I have nothing to complain about. Blue on blue on blue. Marianna and the whole team were exceptional. Best people that truly care about giving you a good experience.

Cons:

Everything was great!

2026-08-27 via Nuitee
A
Andrew couple fr
7
2026-08-27 via Nuitee
M
Maria solo_traveller cy
7
Pros:

Comfortable premises, stunning view and privacy, wonderful staff. Breakfast is good. Rooms are comfortable with electric curtains, lighting etc

Cons:

I understand that some things mentioned cannot be thought of as the hotel's direct responsibility but clients should be aware of these as they impact expectations.
The water in the private cove is fed by a mountain stream so is too cold for an enjoyable swim. You must leave the complex to find a beach for swimming.
There are large ants around the pool area which bite so you need to be alert to those.
Housekeeping seemed stretched so either pool towels were not replaced or the room was not prepared by 3.30 when we returned from a trip and we chased up the service.
We ate in one evening and dinner was very average.
The hotel has the foundations to be super but needs to pat attention to details to achieve this especially at its price point.

2026-08-25 via Nuitee
N
Nikita couple it
2
Beautiful location, badly let down by poor value and how they treat guests when things go wrong
Pros:

We stayed six nights here for our honeymoon. The setting over the bay is beautiful, the location is lovely, breakfast was good, and the staff kindly upgraded our room at check-in.

Cons:

But for a room at this price, the value simply isn’t there. There’s no complimentary water, no minibar, and nearly everything is an added cost — room service carries a €15 charge on top. Our “sea view” room arrived without a blackout curtain (provided the next day, after we asked). The one dinner we had at the restaurant was poor. For a five-star rate, the whole experience felt nickel-and-dimed, and the on-site food and service came nowhere near justifying what you pay.
The bigger issue was one night ruined by a loud annual beach party across the bay that ran until sunrise. When I asked, reception told me it would end at 1am. In reality the organisers had publicly advertised music until dawn two days earlier, and the hotel later admitted this is an annual event they were aware of. We were given no warning at booking or check-in, and our “soundproofed” room faced straight onto the bay. When I raised it, the manager said there was nothing he could do, offered only a bottle of wine, and afterwards formally refused any resolution.
I don’t blame the hotel for a public event it can’t control — but being misinformed about it, and getting no warning when both were entirely within their control, is another matter. A beautiful location, badly let down by poor value and by how it treats guests when something goes wrong. For a special occasion, I’d choose elsewhere.

2026-08-24 via Nuitee
I
Isabelle extended_group fr
9
C’était relaxant
Pros:

Le côté intimiste

Cons:

Un peu loin de la ville pour y aller à pied

2026-08-23 via Nuitee
J
Juanita couple es
10
Un lugar para relajarse en Creta
Pros:

Todo! Las habitaciones son muy amplias, el servicio es muy bueno, el desayuno delicioso, siempre hay hamacas disponibles.. en fin un verdadero paraíso.

Cons:

Todo estuvo genial.
Por poner un pero, la piscina no estaba “climatizada” .. era bastante fresquita.

2026-08-02 via Nuitee
S
stephanie family_with_children fr
10
Une merveille, je reviendrais
Pros:

Absolument tout .. cet hôtel est un havre de paix associant luxe, qualité et simplicité à tout niveau.
Le personnel est discret, bienveillant et disponible .. la vue est dingue et la plage privée est une jolie petite crique ..

2026-07-19 via Nuitee
S
Sara Rosanne couple nl
9
2026-07-18 via Nuitee
M
Michael couple gb
9
2026-07-15 via Nuitee
S
Soheima couple nl
10
So incredible I would book again
Pros:

Amazing view, service and ambience

2026-07-14 via Nuitee
C
Corinne couple ch
10
Parfait, exceptionnel, magnifique!
Pros:

Nous avons passés 5 jours dans ce magnifique endroit. Tout était parfait, une vue à couper le souffle, une magnifique piscine qui n’est pas bondé de monde! Il restait toujours des transats libres! La petite plage privé est également un plus! Le personnel était toujours à disposition et tellement gentil! On a déjà envie de revenir!
Petit déjeuné très bon! Nous avons également mangé quelques fois au restaurant de l’hôtel et la nourriture était très bonne. On recommande à 100%

Cons:

Rien

2026-07-10 via Nuitee
G
Gabriela couple ch
10
Es war traumhaft und wir werden wiederkommen.
Pros:

Elegantes, ruhiges Boutique-Hotel mit Privatsphäre an einmalig schöner Lage. Sehr nettes, professionelles und aufmerksames Personal. Der Blick beim Frühstück auf das Meer und die gegenüberliegende Bergkette ist traumhaft. Ideal für Ruhesuchende und Menschen, die einen entspannten Urlaub möchten.

Cons:

Nichts

2026-06-29 via Nuitee
S
Savannah family_with_children au
10
Pros:

Everything, the staff weren’t attentive and so nice. We will be back!

2026-06-27 via Nuitee
Σαββινα couple gr
10
Pros:

Κλείσαμε 4 διανυκτερεύσεις στο ξενοδοχείο για το ταξίδι του μέλιτος και περάσαμε απίστευτες στιγμές ξεκούρασης και χαλάρωσης! Η τοποθεσία απλά μαγευτική και το προσωπικό πολύ ευγενικό. Απολαύσαμε ιδιαίτερα τα cocktails από την Mary. Ελπίζω να το επισκεφθούμε ξανά στο μέλλον!

2026-06-22 via Nuitee
C
Céline couple fr
10
Séjour parfait
Pros:

Tout était parfait, le calme, le personnel, le petit déjeuner.

2026-06-21 via Nuitee
C
Corinne family_with_children fr
9
Magnifique séjour
Pros:

Bel hôtel….vue époustouflante 🌞 les transats largement suffisants !

Cons:

Le personnel parle fort et pas toujours présent à la piscine. Le petit déjeuner minimaliste, il faut payer pour les croissants et le ménage à revoir !

2026-06-20 via Nuitee
S
Sofie solo_traveller be
8
2026-06-20 via Nuitee
A
Anita couple us
10
Chic hotel in great setting
Pros:

Fabulous- loved it

Cons:

Nothing

2026-06-19 via Nuitee
R
Raphael couple de
8
2026-06-16 via Nuitee