Hotel Chilero Y Café

Hotels
8.6 (276 reviews)
Calzada Santa Lucia Norte, 16 , Antigua Guatemala , gt

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious breakfast
Cons:
Noise from kitchen and guests
Small room size
Unpleasant kitchen odors

Categories

Cleanliness
8.36
Some reports of noise and unpleasant smells from the kitchen.
Service
9.03
Staff is consistently described as friendly, helpful, and accommodating.
Location
9.07
Great central location, accessible transport, and walking distance to attractions.
Room Quality
8.02
Rooms reported as small but cozy; some concerns about noise.
Amenities
8.55
Amenities like breakfast and the terrace are positively noted, but some rooms lack windows.
Value for Money
8.51
Good value for the location and quality provided.
Food and Beverage
8.66
Breakfast positively mentioned; however, some concerns about coffee quality.
Overall Experience
8.63
Generally a very enjoyable stay with positive sentiments noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:44

Property Description

Historic Surroundings
Nestled in Antigua amidst ancient ruins, Un Hotel en la Antigua offers a unique blend of history and comfort.

Comfortable Rooms
Each room is equipped with essential amenities such as working desks, fans, and cable TV. Some units even boast scenic views of the patio and a cozy wardrobe.

Convenient Facilities
Guests can enjoy complimentary WiFi, a shared kitchenette with coffee and tea, and a 24-hour front desk for any assistance needed.

Experience the charm of Antigua and make unforgettable memories at Un Hotel en la Antigua.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for GTQ 50 per person per night when using an existing bed.
    Children from 14 years old to 17 years old stay for GTQ 65 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 276 reviews
Cleanliness: 8.36
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 8.63
E
Espitia Solano • couple • co
8
2026-05-30 • via Nuitee
E
Espitia Solano • couple • co
8
Personal amable y buena ubicación.
Pros:

Es muy cerca a todo en antigua, súper bien la ubicación. Tiene lo necesario no más para descansar en las noches.

Cons:

Nuestra habitación quedaba cerca a la cocina y se escucha todo hacia afuera, entonces no estuvo tan chévere eso.

2026-05-30 • via Nuitee
C
Caitlin • solo_traveller • us
5
Hotel Has a Few Things to Fix before I Recommend It
Pros:

It was a good location and walkable to most things in Antigua. It's connected to a cafe for food options. I got free breakfast everyday.

Cons:

I work when I travel, so I specifically look for hotels with good Wi-Fi. This Wi-Fi was AWFUL. For the first few days, I had absolutely no service. I couldn't text or work from my room at all; it was a total dead zone. I needed to work for 8 hours my last day, and they tried to give me a hot spot with a cell phone, but it also didn't work. The manager was not very compromising. It was another employee who was more sympathetic that helped me. Still, I had to completely switch rooms and carve out an hour of my day to do so. Then, this new room had soapy water coming from the faucet. It was disgusting. I couldn't even wash my hands without feeling gross.

2026-05-29 • via Nuitee
M
Moshe • solo_traveller • il
7
Pros:

ארוחת הבוקר טובה. יושבים על הגג , יש בריזה וביום בהיר רואים את הר הגעש שמתפרץ

Cons:

החדר קטן

2026-05-29 • via Nuitee
I
Inger • solo_traveller • cl
10
Pros:

Ubicación, trato del personal muy amables , ricos desayunos, buena cafetería

Cons:

Nada todo bien ☺️

2026-05-27 • via Nuitee
D
David • couple • gt
10
2026-05-25 • via Nuitee
L
luismalfaro • family_with_children • cr
8
2026-05-23 • via Nuitee
C
Cristian04 • solo_traveller • co
10
Genial lugar
Pros:

Excelente ubicación, atención del personal muy amable en todo momento y delicioso desayuno con una de las mejores vistas al volcán

Cons:

Todo estuvo bien

2026-05-19 • via Nuitee
M
Murillo • extended_group • cr
8
2026-05-19 • via Nuitee
C
Corentin • extended_group • fr
8
La simplicité joyeuse
Pros:

Le personnel était très gentil, à l’écoute et prêt à nous aider.

Cons:

La chambre est très sommaire

2026-05-17 • via Nuitee
O
odile • solo_traveller • fr
8
Pros:

Très bon séjour.
Personnel très accueillant et attentionné.
Chambre petite mais avec ce qu'il faut..

Cons:

Chambre assez sombre.
Difficile d'aérer à cause du vis à vis.
Beaucoup de bruit dès le matin tôt,car la chambre est juste à côté de la cuisine,et de l'accueil.

2026-05-16 • via Nuitee
D
Diana Carolina • family_with_children • mt
10
Wow wow wow!
Pros:

La atención de todo el personal fue excepcional, la comida es increíble y abundante, la ubicaciones es wow, encuentras todo super cerca. Recomendado al 100%

Cons:

Lo único es que el wifi en el cuarto no era tan fuerte la señal.

2026-05-15 • via Nuitee
P
patricia • solo_traveller • co
10
Excelente la atención
Pros:

La amabilidad de los empleados, son muy serviciales, fue fantástico

2026-05-12 • via Nuitee
J
Jessica • couple • nz
9
Good price and location- great breakfast.
Pros:

Great for the price. Good location- close to all major sites you want to see. The hotel was kind enough to let us store our bags while we did Acetenango (we stayed before and after we did the hike). Breakfast is sooo good- worth a lot. Rooms were clean and comfortable. The staff were very friendly and always treated us when we entered and left the property

Cons:

Very minor- the wifi in our second room (room 5) was not very good.

2026-05-11 • via Nuitee
M
Marjorie • family_with_children • cr
4
Estuvo todo ok . Pero me hubiera gustado más limpieza
Pros:

La ubicación

Cons:

No hay aire acondicionado.y me hubiese gustado más limpieza y por cierto la leche del desayuno se la cobran

2026-05-07 • via Nuitee
J
javier • solo_traveller • es
10
2026-05-05 • via Nuitee
S
Sneyder • extended_group • co
1
No alojamiento comentó que Booking sobrevendió las habitaciones y no nos pudimos alojar allí y nos tocó buscar otro hote
Pros:

No alojamiento comentó que Booking sobrevendió las habitaciones y no nos pudimos alojar allí y nos tocó buscar otro hotel. No se cumplió la reserva.

Cons:

No alojamiento comentó que Booking sobrevendió las habitaciones y no nos pudimos alojar allí y nos tocó buscar otro hotel. No se cumplió la reserva.

2026-05-04 • via Nuitee
S
Sydney • solo_traveller • us
7
Good stay in Antigua
Pros:

I enjoyed the breakfast, and the staff were really nice. The room was spacious and clean as was the bathroom.

Cons:

I had received a room, and the WiFi did not reach there, so I had to step out into the courtyard. I had stayed in other locations in Antigua and thought that this location was a bit further out from the main hub of Antigua compared to others.

2026-05-04 • via Nuitee
8
800880764 • solo_traveller • cr
9
Agradable y muy buena ubicación.
Pros:

La terraza y el desayuno.

Cons:

Internet deficiente.

2026-05-01 • via Nuitee
K
KARLA.NAVARRETE • solo_traveller • pe
8
Buena ubicación.
Pros:

La amabilidad del personal y la ubicación

Cons:

El cuarto muy pequeño, el baño olía raro, y al mínimo movimiento la cama hacía ruido, la tele estaba casi en el techo, y me tocó una habitación frente a la cocina.

2026-04-30 • via Nuitee