Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful view
Cons:
Small room
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.13
Some reviews mentioned cleanliness issues with facilities and towels.
Service
9.6
Staff were generally described as very kind and attentive.
Location
9.64
Great location with proximity to the beach and airport.
Room Quality
8.09
Rooms were noted as small and somewhat outdated.
Amenities
9.12
Facilities are generally well-maintained with good amenities.
Value for Money
8.58
Prices were considered high for the room quality.
Food and Beverage
8.13
Buffet breakfast lacked variety and flavor.
Overall Experience
9.1
Overall positive experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:32

Property Description

Luxurious Beachfront Property

Located on the stunning Tumon Bay, Crowne Plaza Guam offers a luxurious stay with fully renovated rooms and top-notch amenities.

Spectacular Views and Family-Friendly Accommodations

Enjoy breathtaking views of the ocean from most rooms, including spacious Family Suites and 1-Bedroom Suites. Club Level rooms provide exclusive access to the Club Lounge for added comfort.

Exciting Activities and Dining Experiences

Relax by the pools, engage in watersports, or indulge in all-day dining at The Terrace. The Infinity Bar offers a perfect setting for sunset views. Don't miss the cultural BBQ show for a taste of local traditions.

Immerse yourself in the beauty of Micronesia at Crowne Plaza Guam – book your stay now for an unforgettable experience!

Important information:

The airport shuttle service will incur an additional charge of USD 35 per car.

The airport shuttle service can accommodate a maximum of 4 guests per car.

Please inform Crowne Plaza Resort Guam in advance if you want to use the service and provide them with your flight details, using the contact details found on the booking confirmation.

Please let Crowne Plaza Resort Guam know your expected arrival time in advance. You can use the special requests box when booking, or contact the property using the contact details found on the booking confirmation.

Children aged 11 years and below can stay free of charge when using existing bedding.

Our Beach Access, Kids Pool and Kids Club are reopening as of May 2024.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 665 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 9.1
J
Jack Robertson • solo_traveller • us
9
2026-08-15 • via Nuitee
J
Junpei • couple • jp
10
最高でした！また泊まりたい
Pros:

日本人スタッフの方もいて大変有り難かったです。
またオーシャンフロントの部屋が最高でした。
施設のプールも目の前のビーチも綺麗でとても良かった。

2026-08-12 • via Nuitee
M
Masafumi • extended_group • jp
9
満足
Pros:

スタッフのサービス

Cons:

特に無し

2026-08-09 • via Nuitee
A
Angela • family_with_children • jp
10
Family friendly luxury!
Pros:

We booked the hotel for the pool for our kids, they loved it! So did we - there is a kids pool and adult pool separate!

Cons:

Everything was perfect!

2026-08-05 • via Nuitee
K
Kojiro • solo_traveller • jp
9
2026-08-03 • via Nuitee
A
ayumi • solo_traveller • jp
9
2026-07-25 • via Nuitee
M
Maria • family_with_children • gu
8
Pros:

Very comfortable and nice.

Cons:

Food is terrible. Flies at the buffet.

2026-07-24 • via Nuitee
K
kwang su • solo_traveller • kr
8
2026-07-23 • via Nuitee
H
Harold • couple • us
10
2026-07-21 • via Nuitee
M
MPI • solo_traveller • ph
9
Pros:

The kiddie pool area

Cons:

Nothing

2026-07-13 • via Nuitee
M
MPI • solo_traveller • ph
9
Pros:

There was smores every afternoin. Kids loved it.

2026-07-13 • via Nuitee
C
Connie • couple • gu
9
Wonderful
Pros:

Neat n clean

Cons:

It was located at the way end n far from elevator.

2026-07-13 • via Nuitee
M
Mike • solo_traveller • us
9
2026-07-09 • via Nuitee
Y
YU LE • solo_traveller • tw
9
Pros:

1、入住櫃檯人員的服務很用心
2、房間及設施很滿意
3、因為是生日旅行，進房看到飯店用心的折蛋糕毛巾及卡片

Cons:

住三個晚上，但房間清潔人員沒有確實補備品！

2026-07-04 • via Nuitee
E
EIJI • extended_group • jp
10
2026-07-01 • via Nuitee
M
Matsumura • extended_group • jp
10
最高
Pros:

スタッフがみんな明るく親切だった

Cons:

シャワーの温度

2026-07-01 • via Nuitee
D
David • solo_traveller • tw
8
2026-06-24 • via Nuitee
W
Walker • couple • us
8
2026-06-23 • via Nuitee
W
Waugh • solo_traveller • ph
7
2026-06-23 • via Nuitee
I
ivy • family_with_children • us
5
2026-06-20 • via Nuitee