Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful view
Cons:
Small room
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.13
Some reviews mentioned cleanliness issues with facilities and towels.
Service
9.6
Staff were generally described as very kind and attentive.
Location
9.64
Great location with proximity to the beach and airport.
Room Quality
8.09
Rooms were noted as small and somewhat outdated.
Amenities
9.12
Facilities are generally well-maintained with good amenities.
Value for Money
8.58
Prices were considered high for the room quality.
Food and Beverage
8.13
Buffet breakfast lacked variety and flavor.
Overall Experience
9.1
Overall positive experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:32

Property Description

Luxurious Beachfront Property

Located on the stunning Tumon Bay, Crowne Plaza Guam offers a luxurious stay with fully renovated rooms and top-notch amenities.

Spectacular Views and Family-Friendly Accommodations

Enjoy breathtaking views of the ocean from most rooms, including spacious Family Suites and 1-Bedroom Suites. Club Level rooms provide exclusive access to the Club Lounge for added comfort.

Exciting Activities and Dining Experiences

Relax by the pools, engage in watersports, or indulge in all-day dining at The Terrace. The Infinity Bar offers a perfect setting for sunset views. Don't miss the cultural BBQ show for a taste of local traditions.

Immerse yourself in the beauty of Micronesia at Crowne Plaza Guam – book your stay now for an unforgettable experience!

Important information:

The airport shuttle service will incur an additional charge of USD 35 per car.

The airport shuttle service can accommodate a maximum of 4 guests per car.

Please inform Crowne Plaza Resort Guam in advance if you want to use the service and provide them with your flight details, using the contact details found on the booking confirmation.

Please let Crowne Plaza Resort Guam know your expected arrival time in advance. You can use the special requests box when booking, or contact the property using the contact details found on the booking confirmation.

Children aged 11 years and below can stay free of charge when using existing bedding.

Our Beach Access, Kids Pool and Kids Club are reopening as of May 2024.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 649 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 9.1
Y
YU LE • solo_traveller • tw
9
Pros:

1、入住櫃檯人員的服務很用心
2、房間及設施很滿意
3、因為是生日旅行，進房看到飯店用心的折蛋糕毛巾及卡片

Cons:

住三個晚上，但房間清潔人員沒有確實補備品！

2026-07-04 • via Nuitee
E
EIJI • extended_group • jp
10
2026-07-01 • via Nuitee
M
Matsumura • extended_group • jp
10
最高
Pros:

スタッフがみんな明るく親切だった

Cons:

シャワーの温度

2026-07-01 • via Nuitee
D
David • solo_traveller • tw
8
2026-06-24 • via Nuitee
W
Walker • couple • us
8
2026-06-23 • via Nuitee
W
Waugh • solo_traveller • ph
7
2026-06-23 • via Nuitee
I
ivy • family_with_children • us
5
2026-06-20 • via Nuitee
S
San Juan • couple • gu
10
Comfortable, clean and pleasant.
Pros:

Pleasant environment.

Cons:

Nothing

2026-06-14 • via Nuitee
S
San Juan • solo_traveller • gu
10
2026-06-14 • via Nuitee
R
Ranilynn • family_with_children • gu
10
Pros:

The Staff were helpful & friendly.

Cons:

The Room was comfortable. The pools were great as well.

2026-06-07 • via Nuitee
M
Michael • couple • us
7
2026-05-31 • via Nuitee
H
Hiroki • couple • jp
7
円安を加味すると価格相応、リピートはしない。
Pros:

オーシャンビューのスイートだったので目の前に綺麗なビーチが朝日に照らされてとても綺麗でした

Cons:

毎日$20のチップを必ずハウスキーピングさんに渡していたのにも関わらず2日連続でバスローブを置き忘れられました。極めて残念です。また、このホテルでは日本円と米ドルの両替を行なっていないのが不便でした。

2026-05-21 • via Nuitee
N
Nobuhiko • couple • jp
10
最高のヴァケーション
Pros:

朝食はグアムのホテルの中では最上級クラスです

Cons:

1日おきで良いので、部屋のモップがけをすると良いです

2026-05-17 • via Nuitee
S
SHOTA • family_with_children • jp
10
素泊りコスパ◎
Pros:

立地、スタッフの対応、プールの快適さ、ビーチが近い、タオル貸出あり、ウォーターサーバー・ペットボトルの水が無料、テラスからの景色が良い、アメニティは概ね揃ってる、水圧はぼちぼち

Cons:

ディナーのビュッフェは、日本人には合わないかも。。。
アメリカを体感するには良かったですが、美味しいかどうかは。。。
ただしレストランはもちろん、ホテル含めて全スタッフの対応がとても素敵だと思いました。

2026-05-14 • via Nuitee
G
Gordon • solo_traveller • sg
10
2026-05-08 • via Nuitee
N
NAOTO • family_with_children • jp
10
2026-05-08 • via Nuitee
M
Maria Concepcion • solo_traveller • ph
10
Pros:

The beach in your backyard , the attentive and friendly staff, the live singer at the bar and the food were great !

Cons:

Nothing!

2026-05-06 • via Nuitee
A
Angelo • family_with_children • kr
8
Pros:

Wonderful staff, beautiful swimming pool, comfortable rooms with nice view

Cons:

No spa or showers available at swimming pool or gym. We had a late flight and couldn’t shower after checking out

2026-05-06 • via Nuitee
H
Haruka • extended_group • jp
10
最高！
Pros:

人もロケーションも施設も最高でした！次も絶対ここに泊まる！

Cons:

なし

2026-05-06 • via Nuitee
S
Sayaka • family_with_children • jp
10
2026-05-05 • via Nuitee