Grand Swiss-Belhotel Darmo

Hotels
8.8 (357 reviews)
Jl. Bintoro No. 21 , Surabaya , id

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor sound insulation
Slow WiFi
High breakfast prices

Categories

Cleanliness
8.26
Several reviews noted cleanliness, but there were mentions of poor sound insulation which affected the overall perception.
Service
9.23
Staff received high praise for being friendly and attentive across multiple reviews.
Location
9.27
Location was frequently highlighted as a strong point, with proximity to restaurants and attractions.
Room Quality
8.72
Guests positively reviewed the room quality, mentioning spaciousness and comfort.
Amenities
8.75
Amenities were generally well-received, though some guests mentioned minor drawbacks.
Value for Money
8.71
The hotel offers a fair price for what is provided, according to multiple reviews.
Food and Beverage
8.76
Breakfast options were praised, but some guests suggested a need for more variety to cater to different tastes.
Overall Experience
8.73
Most guests reported a positive experience, enjoying their stays despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:56

Property Description

Luxurious 5-Star Accommodation
Experience luxury and comfort at Grand Swiss-Belhotel Darmo, just a stone's throw away from major attractions like Sharp Bamboo Monument and Submarine Monument.

Top-Notch Amenities
Indulge in the hotel's fitness center, indoor pool, and delicious dining options at the restaurant and bar. Enjoy the convenience of room service and stay connected with complimentary WiFi throughout the property.

Exceptional Service
With bilingual staff ready to assist you 24/7, your needs will always be taken care of. Whether it's arranging transportation or providing local tips, we've got you covered.

Ready to elevate your stay in Surabaya? Book now at Grand Swiss-Belhotel Darmo and make unforgettable memories during your visit.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for Rp 600,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 357 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
M
Muhammad Firdaus • extended_group • sg
9
A comfortable and pleasant stay. Recommended for business and leisure when visiting Surabaya.
Pros:

The room was clean, comfortable, and well-maintained. The staff were friendly, welcoming, and always ready to assist whenever needed. The location was also convenient and made it easy to explore the city.

Cons:

N.A

2026-05-24 • via Nuitee
H
Harish Gidwani • solo_traveller • ae
10
2026-05-15 • via Nuitee
باكوبن • couple • sa
9
إقتمة ممتعة
Pros:

كل شي

Cons:

لاشي

2026-05-15 • via Nuitee
L
louis • couple • fr
9
2026-05-06 • via Nuitee
A
Abraham • solo_traveller • nl
10
Pros:

Mooie stijlvolle inrichting van de kamer

Cons:

De ligging, de omgeving

2026-04-29 • via Nuitee
H
Hannah • couple • gb
10
Beautiful stay!
Pros:

Clean, beds were the comfiest beds I’ve been in in SE Asia. Loved this hotel

Cons:

Nothing

2026-04-28 • via Nuitee
N
Nigel Millington • solo_traveller • gb
10
A luxurious stay .
Pros:

Beautiful room and huge bed . Helpful staff and good room servicing.A quiet area but near some good restaurants.i would certainly stay there again.

2026-04-18 • via Nuitee
M
Michaela • couple • sk
8
2026-04-01 • via Nuitee
G
Gavyn Teh • extended_group • my
10
Overall a very good and clean hotel to stay
Pros:

The rooms were very clean. The hotel buffet breakfast was splendid with wide variety of local Indonesian cuisine.

Cons:

The room lighting could be improved.

2026-03-25 • via Nuitee
O
Omata • solo_traveller • jp
10
Pros:

朝食が美味しかった。スタッフがとても親切だった。

2026-03-22 • via Nuitee
D
DelisaTahir • extended_group • id
8
Pros:

the location is very nice, in city center but not too noisy, close distance to destination. The room is spacious & comfy.

2026-03-19 • via Nuitee
K
Katrin • couple • de
10
2026-03-17 • via Nuitee
A
anushan • couple • au
10
2026-03-15 • via Nuitee
J
Jennifer • family_with_children • au
10
Pros:

From the moment we arrived it was pure luxury, it was late and Mr. Abel was so kind, all the staff were. We will definitely return, wished our stay was longer.
Best beds we have slept on, excellent linen. Great open-air living with exceptional view. Beautiful view of the city from the pool- Highly recommend AAA+++

2026-03-12 • via Nuitee
N
natalia • solo_traveller • id
8
2026-03-08 • via Nuitee
L
Lia • couple • id
9
Pros:

Cleaness

Cons:

Nothing

2026-03-03 • via Nuitee
S
Stefanie • family_with_children • tw
9
2026-02-26 • via Nuitee
A
Anthony • family_with_children • de
9
2026-02-23 • via Nuitee
E
Eddy • family_with_children • id
4
2026-02-12 • via Nuitee
K
Katrin • couple • de
10
2026-02-12 • via Nuitee