Turtle Beach Hotel

Hotels
8.5 (345 reviews)
Dusun Gili Air, Desa Gili Indah, Pamenang, Lombok, West Nusa Tenggara, Indonesia, , Gili Air , ID
+62 370 624322

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Garden
Express check-in/check-out
Breakfast in the room
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
High price for the quality

Categories

Cleanliness
7
Cleaning could be better; issues with broken toilet seat and no clean towels provided.
Service
10
Staff were lovely and attentive, ensuring a great stay.
Location
10
Great location, close to the beach and restaurants, with easy access to snorkeling.
Room Quality
8
Rooms were large but quite dark with an old bed; issues with the air conditioning.
Amenities
9
Good pool and complimentary snorkeling equipment, though the bathrooms need maintenance.
Value for Money
6
High price given the state of the facilities; perceived low value compared to expectations.
Food and Beverage
9
Breakfast was tasty with great options, although could be more plentiful.
Overall Experience
9
Overall a positive stay despite some issues; staff and location were significant positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:36

Property Description

Beachfront Paradise

Outdoor Pool and Garden Oasis
Experience a tropical paradise at Turtle Beach Hotel with its refreshing outdoor swimming pool, lush garden, and relaxing terrace. Perfect for unwinding after a day of exploring Gili Air Beach.

Comfortable Rooms with Modern Amenities
Indulge in comfort in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom. Stay connected with free WiFi and enjoy a good night's rest with our cozy bed linen and towels.

Adventure Awaits
Embark on exciting adventures like diving and snorkeling just steps away from the hotel. Explore nearby waterfalls like Tiu Pupus and Tiu Gangga, or simply relax on the beach.

Book your stay at Turtle Beach Hotel for a memorable beachfront getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 345 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9
M
Mikkel • family_with_children • dk
6
Pros:

Beliggenheden

Cons:

Meget mørke bungalows

2026-09-18 • via Nuitee
A
Alexandre • solo_traveller • fr
10
Pros:

L'emplacement est super. La piscine est top. La chambre spacieuse et agréable.

2026-09-17 • via Nuitee
Y
Yasemin • couple • fr
1
Catastrophique.
Cons:

Hôtel à fuir. à ce prix-là : il y a bien mieux sur l’île.

L’emplacement est très bien, mais la propreté de la chambre laisse à désirer. La chambre est extrêmement sombre, même en journée, avec un vrai sentiment de renfermé. Le lit est petit, peu confortable et grince.

La salle de bain extérieure n’est pas propre et peu pratique. Aucun ménage ne nous a été proposé pendant le séjour. La piscine est décevante et le petit déjeuner également.

Nous avons finalement quitté l’hôtel plus tôt que prévu. À ce jour, les nuits que nous avons refusé de passer dans cette chambre ne nous ont toujours pas été remboursées.

2026-09-08 • via Nuitee
A
Amritaa • family_with_children • lk
8
Will recommend
Pros:

Location is great. Nice pool and nice rooms. Breakfast is basic but good. Speedy laundry service.

Cons:

The rooms are too dark inside. And the food options could be better.

2026-09-08 • via Nuitee
N
Natalie • extended_group • au
8
Great spot. Our second stay - last was 8 years ago. Pool needs a big freshen up- staff great- but wouldn’t stay again
Pros:

Location is the best!!

Cons:

Pool needs a good clean- tiles need scrubbed

2026-08-30 • via Nuitee
J
Justine • family_with_children • de
8
2026-08-30 • via Nuitee
D
Dominique • extended_group • fr
3
Pros:

Pas grand chose l’hôtel n’était pas à la hauteur du prix chambres vétustes et pas propre sans parler de l’éclairage inexistant ampoules je

Cons:

La chambre le lieu qui n’est pas propre et le petit déjeuner qui n’était pas bon non plus

2026-08-28 • via Nuitee
S
Samantha • couple • au
6
2026-08-27 • via Nuitee
M
Marc • family_with_children • de
9
Super.
Pros:

Sehr freundliches Personal, tolle Lage am Meer, mitten im Geschehen. Direkt gegenüber eine Art Gallery, in der man schöne Bilder kaufen kann, aber vor allem auch in toller, einmaliger Atmosphäre und supernetter Betreuung durch die Künstler persönlich Bilder malen kann. In direkter Nähe Tauchschulen. Manta Dive School ist sehr zu empfehlen.

2026-08-27 • via Nuitee
F
Feray • family_with_children • de
10
2026-08-27 • via Nuitee
R
RUIZ DE VELASCO • couple • es
9
2026-08-26 • via Nuitee
J
Janaina C • solo_traveller • br
10
2026-08-26 • via Nuitee
A
Aline • couple • br
8
Tivemos dias incríveis em Gilli, muito obrigada por nos receber e por toda hospitalidade!
Pros:

A localização é a principal vantagem desse hotel, em frente à praia, com poucos passos vc sai do seu quarto e está na praia! Bons restaurantes nas proximidades e ótimo point para ver tartarugas!
Se você gosta de piscina também vai adorar ficar aqui; eu não usei, mas parecia bem atrativa para os demais hóspedes principalmente crianças.

Próximo do hotel tem um ótimo bar (Raja) se quiser curtir uma ótima noite em Gilli com música boa e galera divertida. Para alguns isso pode ser um ponto negativo devido o barulho, mas o som encerra meia noite ou você pode se juntar a eles o que eu recomendo fortemente! Foi o que fizemos, gostamos tanto que fomos 3 noites seguidas no bar.

A equipe é maravilhosa, assim como qualquer pessoa na ilha, estão sempre prontos a nos ajudar com sorriso no rosto.

Cons:

Para mim, o único ponto negativo foram as toalhas. Uma estava rasgada e tinham manchas, assim como a roupa de cama levemente manchada.

As instalações do quarto requer uma atualização, o quarto é bem escuro, a iluminação é limitada.
O banheiro pode ser melhorado.
Isso são apenas sugestões, para mim e meu esposo isso não foi um problema.

2026-08-24 • via Nuitee
K
Katarzyna • family_with_children • pl
7
Pros:

Super lokalizacja i duży basen

Cons:

Obiekt wymaga renowacji

2026-08-24 • via Nuitee
M
Martinus • solo_traveller • nl
10
Zeeschildpadden snorkel hotel!
Pros:

Ja het is voor een hotel ook de kunst om op de juiste locatie te zitten. Loop voor het hotel 200 tot 300 meter naar links. Ga de zee in, zie prachtige zeeschildpadden, drijf met de stroom mee en stap voor het hotel weer uit zee. Doe dit zo vaak je wilt. En rust vervolgens uit bij het zwembad. Wij en onze kinderen van 8 en 10 vonden het geweldig.

Cons:

Geen tegenvallers hier.

2026-08-22 • via Nuitee
M
Marco • couple • it
9
2026-08-22 • via Nuitee
I
Ivan • couple • es
8
Un buen hotel de playa.
Pros:

Hotel de playa muy bien situado para hacer snorkel y relajarse en turtle Beach! Ojo no está en el lado Sunset donde hay más ambiente está en lado ideal para ver amanecer y snorkelear tempranito. A primera hora el mar está precioso y se puede ver tortugas con facilidad

Cons:

Tenía al lado un bar musical y parecía que tenía el Sarao en la habitación. Por la noche puede ser ruidoso. El desayuno bueno pero algo escasito

2026-08-22 • via Nuitee
T
Thierry • solo_traveller • fr
8
Pros:

- l'emplacement proche du turtle point
- la gentillesse du personnel
- la beauté de l'île

Cons:

- peu de pression au robinet du lavabo
- 1 suite au lieu de 2 chambres réservées initialement

2026-08-20 • via Nuitee
S
Susana • family_with_children • es
10
Realy nice place to discover and enjoy Gili and to switch of. Perfect snorkeling spots!
Pros:

Location and attention was perfect. Breakfast really good. Everybody very kind and helpful specially the manager. Bungalow nice and big enough. Nice terrace and swimming pool . Perfect place to stay and enjoy Gili Air. Well come back!

Cons:

As a suggestion, terrace and bungalow could’ve be more comfy to spend some time to rest and chill out a bit, specially late afternoon and or evening, having more comfortable chairs and sofa. Proper Cupboard, closet for clothes would it be also appreciated.

2026-08-17 • via Nuitee
Y
Yuzu • solo_traveller • id
9
Pros:

子どもたちと家族4人で宿泊しました。バンガローがならぶ敷地内は緑も多く、雰囲気がよくてリラックスできる。目の前がウミガメのいるビーチで、朝食も海を見ながらとれるので、とても良かったです。

Cons:

特になし

2026-08-16 • via Nuitee