Turtle Beach Hotel

Hotels
8.5 (345 reviews)
Dusun Gili Air, Desa Gili Indah, Pamenang, Lombok, West Nusa Tenggara, Indonesia, , Gili Air , ID
+62 370 624322

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Garden
Express check-in/check-out
Breakfast in the room
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
High price for the quality

Categories

Cleanliness
7
Cleaning could be better; issues with broken toilet seat and no clean towels provided.
Service
10
Staff were lovely and attentive, ensuring a great stay.
Location
10
Great location, close to the beach and restaurants, with easy access to snorkeling.
Room Quality
8
Rooms were large but quite dark with an old bed; issues with the air conditioning.
Amenities
9
Good pool and complimentary snorkeling equipment, though the bathrooms need maintenance.
Value for Money
6
High price given the state of the facilities; perceived low value compared to expectations.
Food and Beverage
9
Breakfast was tasty with great options, although could be more plentiful.
Overall Experience
9
Overall a positive stay despite some issues; staff and location were significant positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:36

Property Description

Beachfront Paradise

Outdoor Pool and Garden Oasis
Experience a tropical paradise at Turtle Beach Hotel with its refreshing outdoor swimming pool, lush garden, and relaxing terrace. Perfect for unwinding after a day of exploring Gili Air Beach.

Comfortable Rooms with Modern Amenities
Indulge in comfort in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom. Stay connected with free WiFi and enjoy a good night's rest with our cozy bed linen and towels.

Adventure Awaits
Embark on exciting adventures like diving and snorkeling just steps away from the hotel. Explore nearby waterfalls like Tiu Pupus and Tiu Gangga, or simply relax on the beach.

Book your stay at Turtle Beach Hotel for a memorable beachfront getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 345 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9
E
Edith Zwart • family_with_children • nl
10
Realy nice place closeby everything. We realy recomment this place.
Pros:

Everything. The place was great. The bathroom outside i loved the most.

Cons:

Maybe the swimmingpool. It was hot like an jacuzzi. But he. They have a swimmingpool

2026-10-31 • via Nuitee
K
Karolina • family_with_children • pl
9
2026-10-29 • via Nuitee
J
josepha • family_with_children • nl
9
Pros:

De ligging de cottages waren groot proper en zeer confortabel

Cons:

Tja eigenlijk niks alleen de bar ernaast had 2 dagen rave life muziek

2026-10-27 • via Nuitee
S
Susie • couple • ca
9
We had a great time especially with the friendly staff and manger. They went out of their way to help us
Pros:

The staff and the location

Cons:

Everything was good. I would suggest cleaning the tables by the pool and the ocean everyday

2026-10-27 • via Nuitee
S
Susie • couple • ca
9
Friendliest and helpful staff
Pros:

The location was great and the staff are amazing

Cons:

I would suggest to cleaning the tables by the pool and the ocean everyday

2026-10-27 • via Nuitee
L
Laurent • couple • fr
8
2026-10-24 • via Nuitee
H
Horacio • couple • mx
3
Si puedes evitarlo: no vayas!
Pros:

El desayuno era regular. Los 2 primeros días no era fresco. No había variedad. Lo único más o menos pasable es la ubicación.

Cons:

Lamentablemente no me gusta dejar esta clase de opiniones, pero mi única intención es ayudar a los viajeros.
La iluminación, malísima, es oscura la habitación y lo peor no la iluminación es casi inexistente. El baño malísimo, tenes que bajar unas escaleritas y está tan sucio! No ofrecen toallas de mano. Que hablar de la limpieza? Un desastre, tuve que limpiar yo el baño. Hace años que no limpian! La piscina y la reposera no es lo que se ve en las fotos c tiene “mugre” de años, da asco sentarse allí.
Para como de todo las 7 noches q nos hospedamos teníamos un pato o algún tipo de animal metido dvajo de la cabaña que literalmente no nos dejó dormir. Nadie nos ayudó!!

2026-10-20 • via Nuitee
M
Marie • family_with_children • gb
10
Pros:

Location for sunrise, little huts. Secluded and near good restaurants.

Cons:

Nothing.

2026-10-20 • via Nuitee
C
Conner • couple • us
10
Phenomenal!
Pros:

Phenomenal location and staff! The rooms were clean and quiet. The wifi is excellent. Complaints about the bar next door are overstated. Pool is beautiful and well managed and the breakfast is awesome.

Cons:

ummmm... nothing really. I got a sunburn and the tide sometimes gets really low. I also stepping on a piece of coral on the beach. I really have nothing to complain about. please stop making me write.

2026-10-19 • via Nuitee
W
Wayne • solo_traveller • au
7
Gili Air
Pros:

Staff were friendly and accommodating.

Cons:

Would be nice if there was a bar for drinks and a small menu for snacks during the day.

2026-10-12 • via Nuitee
A
Antony • solo_traveller • au
10
Great location, great pool and great staff.
Pros:

Perfect location. The staff were more than happy to help. Breakfast over the beach was lovely.

Cons:

Bed a little hard for my partner. That's personal preference. Breakfast could have a few other options.

2026-10-11 • via Nuitee
A
Alessandro • solo_traveller • it
9
2026-10-11 • via Nuitee
D
Daniel • couple • cz
10
2026-10-09 • via Nuitee
M
Maurizio • couple • it
8
Completo relax
Pros:

La posizione , il personale e la tranquillità . Davanti al mare comodissimo . Buona colazione alla carta con scelta di piatti dolci e salati .

Cons:

I bungalows un po ‘ bui .

2026-10-08 • via Nuitee
P
peter • solo_traveller • au
8
Really enjoyable, a very calming atmosphere
Pros:

Excellent and extremely friendly staff

Cons:

Great location and very adequate facilities

2026-10-07 • via Nuitee
M
Mikkel • family_with_children • dk
6
Pros:

Beliggenheden

Cons:

Meget mørke bungalows

2026-09-18 • via Nuitee
A
Alexandre • solo_traveller • fr
10
Pros:

L'emplacement est super. La piscine est top. La chambre spacieuse et agréable.

2026-09-17 • via Nuitee
A
Amritaa • family_with_children • lk
8
Will recommend
Pros:

Location is great. Nice pool and nice rooms. Breakfast is basic but good. Speedy laundry service.

Cons:

The rooms are too dark inside. And the food options could be better.

2026-09-08 • via Nuitee
Y
Yasemin • couple • fr
1
Catastrophique.
Cons:

Hôtel à fuir. à ce prix-là : il y a bien mieux sur l’île.

L’emplacement est très bien, mais la propreté de la chambre laisse à désirer. La chambre est extrêmement sombre, même en journée, avec un vrai sentiment de renfermé. Le lit est petit, peu confortable et grince.

La salle de bain extérieure n’est pas propre et peu pratique. Aucun ménage ne nous a été proposé pendant le séjour. La piscine est décevante et le petit déjeuner également.

Nous avons finalement quitté l’hôtel plus tôt que prévu. À ce jour, les nuits que nous avons refusé de passer dans cette chambre ne nous ont toujours pas été remboursées.

2026-09-08 • via Nuitee
J
Justine • family_with_children • de
8
2026-08-30 • via Nuitee