Hotel Shri Swarna's Palace - A Business Class Hotel

Hotels
4.8 (50 reviews)
75 B/ 2, North East Extension, Salai Road , Tiruchchirāppalli , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
CCTV outside property
CCTV in common areas
24-hour security
Delivered food - securely covered
Key card access

Review Highlights

Pros:
Standard quality for this hotel tier.
Cons:
Lots of காக்கிரீச்சு
Very very poor service
Unpleasant staff attitude

Categories

Cleanliness
1
Negative sentiment regarding cleanliness with mentions of 'lots of காக்கிரீச்சு'.
Service
1
Negative feedback on service with mentions of 'Service worst'.
Location
6.09
Standard quality for this hotel tier.
Room Quality
6.06
Standard quality for this hotel tier.
Amenities
6.1
Standard quality for this hotel tier.
Value for Money
6.05
Standard quality for this hotel tier.
Food and Beverage
6.08
Standard quality for this hotel tier.
Overall Experience
6.04
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:42

Property Description

Central Location - Hotel Shri Swarna's Palace is conveniently situated in central Trichy City, making it an ideal choice for both business and leisure travelers. With the railway station and bus stand just 2 km away, exploring the city is hassle-free.

Modern Amenities - Enjoy a comfortable stay with free Wi-Fi, express laundry services, and 24-hour room service. The air-conditioned rooms feature flat-screen TVs and stylish designer wall murals, ensuring a relaxing atmosphere during your visit.

Convenient Services - Benefit from complimentary parking and easy access to Tiruchirappalli International Airport, only 6 km away. Take advantage of car rentals, tour desk assistance, banquet facilities, and a round-the-clock front desk for a seamless stay experience at Hotel Shri Swarna's Palace - A Business Class Hotel.

Book your stay now at Hotel Shri Swarna's Palace for a memorable experience in Trichy City!

Important information:

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.8
Based on 50 reviews
Cleanliness: 1
Service: 1
Location: 6.09
Room Quality: 6.06
Amenities: 6.1
Value for Money: 6.05
Food and Beverage: 6.08
Overall Experience: 6.04
V
Vinothkumar • solo_traveller • in
1
Pros:

Nothing

Cons:

Initially they accept and confirmation from hotel side room are booked (not ask full details ) and later we came to hotel they are refused with some reason...amount was not refunded....very worst behaviour, very worst responsibility...

2026-10-13 • via Nuitee
K
Kumar N • extended_group • in
2
2026-09-17 • via Nuitee
S
S • solo_traveller • in
10
2026-09-07 • via Nuitee
D
Debashish • solo_traveller • in
1
Pros:

Haunted House.. Haunted house

Cons:

Haunted House..There is nothing to love anything about this place..let's start from outside the hotel.. just in front of main gate of the hotel, people are making shit..no hotel management is there to control.. hotel management sorry to quote.. now let's start from inside the hotel.. when you enter you will just feel we are entering into a haunted house.. no attendant is there.. just have to call in loud volume.. just like in horror movies..than suddenly one person will appear..
Now let's get to the point..

1) Feeling like Haunted house.
2) Most unhygienic
3) zero service..not a single attendant to help you out.
4) Arrogant behaviour of staff..
5) No lift.. you have to carry your own luggage..
6) Even charging for mineral water.
7) Even after booking.in booking.com and preferred for AC.. additional charges of Rs. 500/- per day and total Rs.1000/- for 2 days
8) Why don't Booking.com remove such type of hotels from their websites..

Ban this hotel..Ban this hotel from your website
.

2026-08-25 • via Nuitee
W
wasim • family_with_children • in
1
Not maintaining cleanliness
Pros:

Nothing

Cons:

Hotel

2026-07-18 • via Nuitee
M
Mohammed Shabeer • family_with_children • in
5
Pros:

Nothing special, its a budget stay option.

Cons:

Shady, shabby and dark room with stinging rugs.

2026-07-06 • via Nuitee
K
KARTHIKEYAN • family_with_children • in
3
Cons:

Bed not comfortable,

Small room

No parking area

2026-06-13 • via Nuitee
R
RAJA SEKHAR • family_with_children • in
10
Pros:

NEAT AND CLEAN SPACIOUS ROOMS WITH GOOD FACILITIES

2026-03-13 • via Nuitee
M
Matawa • solo_traveller • dk
7
Pros:

I liked the style and service

Cons:

TV and WiFi did not work. Bathroom could have been better.

2026-01-31 • via Nuitee
S
SIVARAMAN • couple • in
4
Pros:

Lots of காக்கிரீச்சு

Cons:

For all sbove

2025-12-27 • via Nuitee
J
Jebamani • extended_group • in
1
Pros:

Very very poor

Cons:

Very very poor

2025-12-04 • via Nuitee
V
V • family_with_children • in
8
2025-10-31 • via Nuitee
S
Saketha • couple • in
1
very bad selection
Cons:

totlly not good staff attitude also rough

2025-08-18 • via Nuitee
D
Dhanasekaran • family_with_children • in
1
Pros:

Service worst

Cons:

I Don,t like

2025-08-17 • via Nuitee
R
Raja • family_with_children • in
5
2025-07-23 • via Nuitee
B
Bharath • extended_group • in
9
Pros:

Key less entry, clean room

Cons:

Not enough charging points only one was there,

both the Tap was not working properly in Restroom,

2025-07-05 • via Nuitee
K
Krishnan • with friends • in
7
Good
Pros:

Accomodation provided at short notice

2025-05-19 • via Nuitee
P
Prabhu • family with young children • in
1
Worst experience
Pros:

Nothing

Cons:

No lift
No room boy
Bathrooms were worst
Broken pipes
No hotels nearby
No basic bathroom complimentaries
Hotel demanding payment as soon as it's booked to personal account threating that they will cancel if not paid.

2025-05-18 • via Nuitee
D
Deenadhayalan • family with young children • in
5
Passable
Cons:

- No Food availablity, (renovation process was going on) but in advertisement food was included.

- No lift facility.

- No secured privacy, Room is surrounded by corridors(pathway) by three sides from which anyone can slide open the windows from outside including the bathroom.

2025-04-18 • via Nuitee
P
Prasad • group • in
8
Very good
2025-01-28 • via Nuitee