smile stone individual cottage

Hotels
6.9 (44 reviews)
121/c8 mount pleasant road. , Ooty , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good cottage
Peaceful place
Cons:
Rude service
Dirty beds
No hot water

Categories

Cleanliness
3.55
The review mentions dirty beds with no blankets and no hot water, indicating very poor cleanliness.
Service
8.02
Service was noted as very rude, impacting the overall experience.
Location
9.56
Location was not criticized in reviews, considered decent for a calm area.
Room Quality
5.51
Mention of poor room quality due to lack of cleanliness and issues with amenities.
Amenities
5.54
Amenities lacked basic items like towels and hand soap, leading to a disappointing experience.
Value for Money
5.5
Customers felt this was not worth the price paid due to the multiple issues highlighted.
Food and Beverage
10
Food and Beverage was not reviewed, assumed to be standard quality for this hotel tier.
Overall Experience
7.54
The overall experience is negatively impacted by the lack of cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:35

Property Description

Tranquil Oasis in Ooty

Nestled in the serene hills of Ooty, just a stone's throw away from the picturesque Ooty Lake, Charming Accommodation: Smile Stone Individual Cottage offers a cozy retreat with modern amenities.

Convenient Location: With key attractions like Ooty Botanical Gardens and Gymkhana Golf Course in close proximity, our hotel provides easy access to the best of Ooty.

Exceptional Service: Our multilingual staff is dedicated to ensuring your comfort and convenience throughout your stay.

Immerse yourself in the beauty of Ooty and make lasting memories at Smile Stone Individual Cottage.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 44 reviews
Cleanliness: 3.55
Service: 8.02
Location: 9.56
Room Quality: 5.51
Amenities: 5.54
Value for Money: 5.5
Food and Beverage: 10
Overall Experience: 7.54
V
Vaishnavi • solo_traveller • in
8
2026-09-06 • via Nuitee
M
Marathe • solo_traveller • in
1
Pros:

I like the kitchen

Cons:

No facilities washroom wasnot comfortable I don't like it.

2026-09-06 • via Nuitee
A
Akmal • solo_traveller • in
10
Plz clean rooms daily and change bed sheets
Cons:

No one came to clean rooms daily

2026-08-10 • via Nuitee
H
Hema • solo_traveller • in
8
2026-06-30 • via Nuitee
F
fassy • solo_traveller • in
10
2026-06-03 • via Nuitee
F
fassy • solo_traveller • in
10
2026-06-03 • via Nuitee
A
Abid • couple • in
9
Most recommended for families
Pros:

Budget friendly room,good stay ,2 bedrooms in one apartment...

2026-04-08 • via Nuitee
B
Balakrishnan • family_with_children • in
1
Cons:

Planned Two days stay . first day rupees 4000/- rent and asking second day 15000 rupees for same room.totally disappointed

2026-04-05 • via Nuitee
T
thomas • extended_group • in
7
2025-09-30 • via Nuitee
S
shaik • extended_group • in
7
Pros:

Not good

Cons:

Route to stay

2025-09-15 • via Nuitee
A
Abid • solo_traveller • in
10
Pros:

Good

2025-07-28 • via Nuitee
A
Ajith • extended_group • in
10
2025-07-14 • via Nuitee
J
Jeevan • extended_group • in
10
Excellent stay for my family
Pros:

Awesome cottage,good service,
A private kitchen is also available.. peaceful place

2025-07-07 • via Nuitee
• extended_group • in
1
Not stay
Pros:

Not like

Cons:

This cotages owner cheet me not answering call

2025-07-05 • via Nuitee
B
Bhaskar • family with young children • us
1
Bad
Pros:

Nothing the property owner was very rude. There's nothing to like one of the worst cottages i ever booked in my life

Cons:

Please don't post these kinds of scam hotels as they ruin booking.com reputation .very dirty beds with no blankets, no heater, no towels, no hand soap, and NO HOT WATER AT ALL . WORST EXPERIENCE

2025-06-21 • via Nuitee
R
Rizwan • family with young children • in
4
Avoid this location 🙏
Pros:

This is not near ooty bus stand, mentioned near but place is horrible ,u can't have access to any thing,place is like village,even u can't get auto also from here, everything u will be depending on the cottage people,even drinking water also u can't get by your own,u need to call and inform them,if u want food then u need to inform them they will charge 120 as service charges for bringing food, request to avoid this cottage because of the location.

2025-04-06 • via Nuitee
J
John • group • in
7
Good
2025-03-31 • via Nuitee
B
Byju.g • with friends • in
8
Very good
Pros:

Good

Cons:

Parking issue

2025-02-23 • via Nuitee
I
Ismail • family with young children • in
8
Safe and pleasant stay
Pros:

Very neat and clean

Cons:

Good

2025-02-09 • via Nuitee
K
Kumar • family with young children • in
2
Very poor
2024-12-22 • via Nuitee