Hotel Chalet

Hotels
7.9 (107 reviews)
7a Avenida , Chichicastenango , gt

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Good location
Comfortable bed
Cons:
Could improve cleanliness
Limited breakfast options
Small rooms

Categories

Cleanliness
7.11
The shower could be a bit cleaner, but generally the bathroom was comfortable.
Service
8.58
The owner is very kind and helpful, providing necessary directions.
Location
9.12
Great location, just two blocks from the market and close to restaurants and shops.
Room Quality
7.57
The room was comfortable with a double bed but small.
Amenities
8.1
Internet was excellent and provided good functionality during the stay.
Value for Money
8.06
Correct price-quality ratio considering the overall experience.
Food and Beverage
7.11
Only coffee offered for breakfast, but there are shops nearby.
Overall Experience
7.58
Generally a good experience, with notable kindness from the owner.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:22

Property Description

Welcome to Hotel Chalet, your cozy 3-star retreat in Chichicastenango.

Luxurious Room Features:
Indulge in our spacious rooms equipped with modern amenities, including kitchenettes with a fridge, oven, and microwave for your convenience.

Convenient Services:
Enjoy round-the-clock room service, a welcoming terrace, and a shared kitchen during your stay. Benefit from our 24-hour front desk, airport transfers, and complimentary high-speed WiFi access.

Ideal Location:
Located just 138 km from La Aurora Airport, our hotel offers easy access for travelers seeking comfort and convenience.

Book your stay at Hotel Chalet now and experience a delightful blend of comfort and convenience during your visit to Chichicastenango!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.9
Based on 107 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 7.58
D
David • solo_traveller • es
5
Pros:

L'amabilitat del Sr. Manuel. Ubicat a dues quadres del mercat a una zona tranquil•la.

Cons:

L'hotel al preu més excessiu pel que ofereix del nostre viatge a Guatemala. Hauria de cobrar un 50% del que fa. Hi ha desordre i pols per tot arreu. Cal una neteja a fons.

2026-08-05 • via Nuitee
J
Jaime Sandoval • solo_traveller • gt
10
Chalet hotel
Pros:

La atención del anfitrión fue muy especial, muy amable en todo sentido y excelente comunicación con él.

Cons:

Faltaba jabón de baño individual.

2026-07-21 • via Nuitee
O
Olga • solo_traveller • es
10
Excepcional estancia en Chichicastenango
Pros:

Alojamiento limpio, silencioso y cómodo. A cinco minutos del mercado y plaza. Manuel te ayudará en todo lo que necesites.

2026-07-20 • via Nuitee
A
abad • solo_traveller • es
10
2026-07-18 • via Nuitee
A
Aida Elena • solo_traveller • co
10
Pros:

Un lugar tranquilo, y la amabilidad de don Manuel

Cons:

La habitación no tiene clóset recomendado

2026-07-13 • via Nuitee
A
Alba • solo_traveller • es
8
2026-07-08 • via Nuitee
V
Valentina • family_with_children • it
9
Fantisco, ci tornerei!
Pros:

Albergo a conduzione familiare, con letti molto comodi e pulito, bagno con la miglior doccia di tutto il Guatemala, calda e potente! Asciugamani e lenzuola in cotone. La terrazza spaziosa. Hotel ecologico con pannelli solari e solare termico. Don Manuel un anfitrione.

Cons:

Nulla

2026-07-03 • via Nuitee
G
Gabriela Garcia • solo_traveller • sv
6
2026-06-29 • via Nuitee
E
Edgar • extended_group • us
5
, Manuel the hosts is an excellent person.
Pros:

Location

Cons:

Needs to be a little bit more clean

2026-05-15 • via Nuitee
J
João Goulart • solo_traveller • br
10
Excelente opção em Chichi
Pros:

Não estava esperando muito, diante de algumas avaliações lidas, mas a hospedagem superou muito! Roupa de cama limpa e cheirosa, simpatia do proprietário, localização excelente, banheiro com água quente. Nota 10!

2026-05-11 • via Nuitee
C
Colja • solo_traveller • de
6
Pros:

Netter Herr als Gastgeber, sehr wohnlich eingerichtet, nahe zum Markt, der Gastgeber hat uns sehr preiswert einen Bus nach Lanquin (Semuc Champey) organisiert.

Cons:

Wir mussten erstmal 15 min vor der Unterkunft warten. Die Unterkunft war dann relativ in die Jahre gekommen. Verglichen mit anderen Unterkünften in Guatemala passt die Preis-Leistung leider nicht.

2026-05-06 • via Nuitee
R
Robert Martori • solo_traveller • es
10
Repetiria. Totalmente recomendable
Pros:

La amabilidad del dueño y la ubicación

Cons:

Nos gustó todo. Como nota informativa decir que al ser un segundo piso hay escalones pero el dueño ayuda amablemente con las maletas

2026-04-24 • via Nuitee
M
Miguel Angel • solo_traveller • co
8
2026-04-11 • via Nuitee
M
Miguel Angel • solo_traveller • co
8
Pros:

Lugar básico para pasar la noche, excelente atención por parte del anfitrión, siempre dispuesto a resolver dudas y gestionar lo que necesites. El lugar esta muy cerca del mercado.

2026-04-08 • via Nuitee
R
Rachel • solo_traveller • mx
8
2026-04-07 • via Nuitee
P
Philippe • couple • be
3
Pros:

L'emplacement.
Le patron sympa

Cons:

Nous avons réservé une grande chambre 3 lits avec petit déjeuner et nous avons eu une petite chambre au rez-de-chaussée sans fenêtre sans petit dej.
La salle de bains très exiguë avec l'eau chaude quand elle a le temps
Réveil très romantique : le coq qui chante, le chien qui aboie et le voisin qui pisse.
Le prix est excessif. Pour 150 qz de plus j'ai eu 3 nuits à Antigua de bien meilleure qualité.

2026-04-06 • via Nuitee
S
Silvia • extended_group • de
5
Pros:

Die Lage und die Freundlichkeit des Gastgebers sind Pluspunkte.

Cons:

Die Unterkunft ist

einfach sehr schmutzig. Die Zimmer waren halbwegs in Ordnung, aber die Flure und Gemeinschaftsräume waren es nicht. Auf der an sich schönen Dachterrasse lag viel Hundekot. Die Bilder bei Booking zeigen einen Frühstückstisch, aber Frühstück wird nicht angeboten. Insgesamt leider ungemütlich, trotz des liebenswürdigen Gastgebers.

2026-04-01 • via Nuitee
C
Clara • solo_traveller • fr
7
Pros:

Personnel sympathique
Rapport qualité/prix

Cons:

Sommaire mais fait l'affaire pour 1 nuit

2026-03-21 • via Nuitee
A
Anderson • couple • co
8
2026-03-14 • via Nuitee
P
Pagnini • couple • it
9
Pros:

Il signore gentile

Cons:

Acqua fredda

2026-03-09 • via Nuitee