Sakudaira Plaza 21

Hotels
7.3 (776 reviews)
Sakudairaekihigashi 2-6 , Saku , jp
+81 267-65-8811

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
6.3
Several reviews mentioned issues with cleanliness and old facilities.
Service
8.3
Staff kindness was highlighted positively in many reviews.
Location
8.3
Multiple reviews praised the location as convenient and excellent.
Room Quality
6.3
Some comments noted that rooms were small and amenities were outdated.
Amenities
7.8
Good access to hot springs and other amenities made a positive impact.
Value for Money
7.3
Mixed reviews but generally perceived as reasonable for the services provided.
Food and Beverage
6.8
Breakfast and meals were mentioned positively, but there were some downsides.
Overall Experience
7.3
Overall satisfaction was good, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:50

Property Description

Luxurious Accommodation
Sakudaira Plaza 21 offers comfortable rooms with modern amenities, including free WiFi and air conditioning. Each room comes with a private bathroom, ensuring a relaxing stay for every guest.

Relaxation and Convenience
Unwind after a busy day exploring Saku at the hotel's sauna, or seek assistance at the 24-hour front desk for any needs. With a flat-screen TV and a cozy desk in every room, guests can enjoy both entertainment and productivity during their stay.

Prime Location
Conveniently situated near popular attractions like Honmachi Machiyakan and Usui Pass Railway Heritage Park, Sakudaira Plaza 21 provides easy access to key destinations. Whether visiting for leisure or business, the hotel's proximity to Karuizawa Station and Matsumoto Airport makes traveling a breeze.

Experience comfort and convenience at Sakudaira Plaza 21 - book your stay now for a memorable visit!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for ¥2,200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 776 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.3
Room Quality: 6.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 7.3
K
KIYOTO • extended_group • jp
7
コスパは良い
Pros:

スタッフさんの対応がとても親切でした。

Cons:

施設が古くなってる

2026-07-24 • via Nuitee
雅美 • couple • jp
8
2026-07-21 • via Nuitee
K
KONDO • couple • jp
6
2026-07-19 • via Nuitee
N
Nakamoto • solo_traveller • jp
3
2026-07-15 • via Nuitee
A
Akihiro • extended_group • jp
5
Cons:

全体的に老朽化していて、宿泊費て比べると割高に感じてしまう。

2026-07-14 • via Nuitee
M
MAMORU • extended_group • jp
6
2026-07-12 • via Nuitee
Y
Yuki Saki • solo_traveller • jp
7
Decent
Pros:

Very near the stores and restaurants. Also free parking.

Cons:

The elevator smells like cigarette smoke. The bath and toilet is very small.

2026-07-10 • via Nuitee
Y
YUKI • extended_group • jp
9
また行きたい！
Pros:

健康ランドと、一緒なので温泉とマッサージを利用する事ができた。

Cons:

部屋が少し狭い

2026-07-04 • via Nuitee
K
Keiko • solo_traveller • jp
4
値段相応
Cons:

部屋に湯呑み茶碗1個しかなくコーヒーカップできればコーヒーのパックもあるとうれしい。

2026-07-03 • via Nuitee
あ • solo_traveller • jp
10
2026-06-24 • via Nuitee
T
Toshio • solo_traveller • jp
9
2026-06-24 • via Nuitee
T
TACHIKAWA • solo_traveller • jp
6
スタッフの対応をもう少し良くして欲しい。
Pros:

立地が良い。大浴場もありコンビニが近い点が良かった。

Cons:

スタッフにシカトされた点が残念。
接客中声掛けたのは悪かったが、チラ見しての無視は気分が悪かった。せめてお待ち下さいか、他のスタッフを呼ぶなり対応して欲しかった。

2026-06-24 • via Nuitee
D
DANDAN • solo_traveller • jp
10
2026-06-23 • via Nuitee
O
osamu • solo_traveller • jp
9
2026-06-21 • via Nuitee
K
KAZUMA • couple • jp
8
2026-06-20 • via Nuitee
T
takeru • extended_group • jp
8
良かった。。
Pros:

大浴場とサウナがあり、清潔感もある。ホテルの周りに食事をとる場所が多い。

Cons:

ツインルームでしたがもう少しスぺイズが欲しい。

2026-06-18 • via Nuitee
J
Joetejome • solo_traveller • jp
8
2026-06-08 • via Nuitee
M
Mitsuru • solo_traveller • jp
8
全体的によかった
Pros:

スタッフが良かった

Cons:

Wjfjが良くない

2026-06-08 • via Nuitee
M
masayosi • couple • jp
2
もういいな。
Pros:

なし

Cons:

朝食が不味い

2026-06-04 • via Nuitee
Y
yohei • solo_traveller • jp
6
2026-06-02 • via Nuitee