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Luxurious Dining Experience
Indulge in exquisite Austrian and international dishes at our gourmet restaurant, or enjoy a meal in the winter garden or on the sun terrace.
Relaxing Spa Retreat
Unwind in our spa area complete with a sauna and steam bath, perfect for rejuvenating after a day of exploring the picturesque surroundings of Fiss.
Breathtaking Mountain Views
Wake up to stunning panoramic mountain views from the balcony of your spacious room or apartment, elegantly furnished with wooden décor and modern amenities.
Experience the perfect blend of luxury and comfort at Hotel Montana. Book now to secure your unforgettable stay amidst the beauty of Fiss.
A deposit may be required at the property.
Super liebe Menschen, tolle Besitzerin!
Tolle Lage, nettes Personal, gutes Frühstück
Super vriendelijk en gastvrij personeel.
Heerlijke bedden.
Top Lage. Bergbahnen in 10 Minuten Fußweg zu erreichen. Sehr freundliches Personal und hilfsbereit.
Frühstück war sehr lecker
Good location.
One of the Staff members was not very friendly when we were about to check out. We had an agreement with a staff member at check in to leave one night earlier without cancellation costs and at the moment of the early check out we were told that was not an option. In the end we stayed the total amount of nights to avoid paying a night without using it but the way this was explained was not apologetic nor warm.
Super goed restaurant.
Er is niets wat me niet beviel.
Het ligt wat verder van het middelpunt/liften. Een koelkastje op de kamer was fijn geweest bij de warme temperaturen.
Buenas vistas y tranquilidad
Exceso de olor de incienso en Hall.
The view from our balcony was lovely, Bed was comfortable.
I was very disappointed by the service of the staff at check out, communication was hard as we only speak English (this is just an observation, I understand we are staying in a different country). When we were checking in everything seemed pretty straightforward, we were told we would be given a card for free access to cable cards etc. we were then presented with this later. Staff seemed very unpresent, they weren't particularly welcoming. Our room its self was small, there is no air-conditioning and this ment it got very hot. It was quite small and there was no fridge. The day before we checked out we headed to the bar to get a drink, the lady who was on reception on the day of check in followed me to the bar and asked me if we could pay for our room, I asked her if I could do it in the morning as I had bought a takeaway and was getting a drink to go and have dinner. She assured me that this was fine.
Then when we came to check out in the morning there was no one on the desk and I had to go and look for a member of staff to help us check out. I then found a lady in the bar area, I told her we needed to check out so she followed us on the way back to reception. On the way I accidentally dropped the room key so I turned around to pick it up, she bent down at the same time and I said 'sorry thankyou' expecting that she was going to pass me it back. I was then met with "you dont need it anymore" this was in a very rude manner and upset me. We then got to reception where we were met with even more issues. She got us the invoice and the card machine, we put our card in multiple times and there was an issue with it. it then charged the money to our card, we went on the banking app to see the money had left our account. she then tried to ask us to pay again, to which we responded, look the money has left our account, she was refusing to believe this even though we were showing her. she then said she hasn't received the money and we would have to try again. Obviously as the money had left our account we did not want to do this. She then said she would print a receipt to show us, she did and when I tried to look she snatched the receipt out of my hands and then pressed a button and we had a bank notification to say the merchant reversed the transaction so we then paid. I was very disappointed by this as we paid a substantial amount to stay here and did not recieve the customer service we expected. We would not stay here again.
Bella struttura materasso comodo silenzio pulizia
Nulla
Widok z okna
Il paese che era belíssimo, pulito e con tantissime attività
Accoglienza fredda
Comunicazione un po limitata (non parliamo tedesco, solo italiano e inglese)
Mise en place du frigo et d'une cafetière dans la chambre, ainsi que du gel douche .
Il était mentionné qu'il devrait y avoir des viennoiseries pour le petit déjeuner, qui brillait par leur absence, mais par contre, le top pour Les oeufs brouillés.
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