Hotel Virgen del Cisne

Hotels
8 (55 reviews)
Ramon Pinto Interseccion Colon , Loja , ec

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Room service
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Concierge service
Grocery deliveries
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Friendly staff
Good value for money
Cons:
Could improve bed sizes
Standard cleanliness expectations

Categories

Cleanliness
7.83
Standard quality for this hotel tier.
Service
8.3
The staff were very friendly and attentive throughout the stay.
Location
8.34
Excellent location close to the city center and various attractions.
Room Quality
7.79
Rooms are good with comfortable beds.
Amenities
7.82
Good amenities including free tea during the stay.
Value for Money
8.28
Great value given the proximity to attractions.
Food and Beverage
7.83
Standard quality for this hotel tier.
Overall Experience
7.8
Excellent stay with no complaints, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:11

Property Description

Welcome to Hotel Virgen del Cisne!

Convenience at Your Fingertips: Enjoy a 24-hour front desk and a helpful concierge service during your stay. Benefit from complimentary WiFi and take advantage of the free private parking available at the property.

Travel with Ease: Make use of the paid airport shuttle service for a hassle-free journey to and from Camilo Ponce Enriquez Airport, located just 35 km away.

Book your stay now at Hotel Virgen del Cisne for a seamless and enjoyable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8
Based on 55 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
M
MissLucyT • solo_traveller • gb
10
An excellent stay!
Pros:

The hotel was in a great location. We particularly loved the two double beds, which were really comfortable! Staff were friendly and we appreciated the water fountain and free coffee on a morning.

Cons:

Nothing!

2026-06-15 • via Nuitee
M
Mora Bernal • solo_traveller • ec
10
2026-06-07 • via Nuitee
A
Anita • family_with_children • ec
9
muy buena
Pros:

la ubicacion

Cons:

el desayuno se lo puede mejorar

2026-06-05 • via Nuitee
P
Plua • solo_traveller • ec
9
Pros:

La atención

Cons:

Hacia mucho frío en el cuarto

2026-06-02 • via Nuitee
A
Alberto • couple • ec
10
Excelente¡
Pros:

La amabilidad de sus colaboradores

2026-05-20 • via Nuitee
J
Jessica Tatiana • solo_traveller • ec
10
Pros:

Lugar muy limpio
Atención muy cordial
Cerca del centro de loja
Recomendado

2026-05-20 • via Nuitee
M
MANCHENO CACERES • solo_traveller • ec
9
2026-05-12 • via Nuitee
A
Arboleda Galeano • solo_traveller • ec
10
Pros:

Tiene una excelente atención en recepción, personal muy profesional y educados

Cons:

A nosotros nos gustó todo

2026-05-05 • via Nuitee
E
Estuardo20 • solo_traveller • es
8
Pros:

Personal.
Atención.

2026-04-25 • via Nuitee
E
Edwin • solo_traveller • ec
10
Pros:

El. Espacio y la amabilidad

2026-04-19 • via Nuitee
K
Kimberley • solo_traveller • ca
10
Loooooove this hotel !
Pros:

Amazing staff and location !!! Super super safe everything. Absolutely terrific breakfast. Quiet hotel. Great views. Everything was perfect.

2026-04-11 • via Nuitee
E
Elsa • extended_group • es
10
Pros:

Es la tercera vez que me alojo aquí. Y cuando regrese , volveré alojarme . Sencillito pero cómodo y limpio que es lo que importa para descansar una noche . Gracias a ese personal tan amable que tienen .

2026-03-26 • via Nuitee
F
Fredy • couple • es
10
2026-03-24 • via Nuitee
J
Jordan • couple • ec
10
Vacaciones
Pros:

La habitación con la vista que tenía

Cons:

El internet no llegaba y la televisión no accedía a internet

2026-03-11 • via Nuitee
V
Valeria Monserrath • couple • ec
10
2026-03-02 • via Nuitee
B
Brian • couple • gb
8
2025-09-29 • via Nuitee
C
Carol Minda • family_with_children • ec
10
Fue una estancia excelente se preocuparon de que yo estuviera cómoda
Pros:

La ubicación es excelente y el personal que atiende son muy amables

Cons:

Por ahora no tengo quejas,mi estancia fue excelente

2025-09-28 • via Nuitee
M
Mauro • couple • ec
6
Pros:

Sin comentarios

2025-09-17 • via Nuitee
E
Etienne • couple • ch
9
Perfekt für einen kurzen Aufenthalt in Loja
Pros:

Die Unterkunft hat eine gute Lage in Loja, schöne Zimmer mit sehr bequemen Betten. Die Dusche hat warmes Wasser. Sehr hilfsbereites Personal, welches einem bei Bedarf ein Taxi ruft.

2025-09-17 • via Nuitee
A
Alex Enrique • family_with_children • ec
7
Normalito
2025-09-13 • via Nuitee