Bei Boutique Hotel

Hotels
7.6 (375 reviews)
8-3, Jalan Abdul Rahman, Johor , Muar , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cozy place to stay
Cons:
Unclean bathroom
No breakfast included
Room smelled bad in one instance
Loud noises

Categories

Cleanliness
6.93
There are mentions of bathrooms not clean and bad odors in the room.
Service
8.9
Staff are very polite and friendly, with smooth check-in and check-out.
Location
8.94
Location is consistently praised in reviews.
Room Quality
7.89
Rooms are generally clean, spacious, and comfortable, though some issues with hot water were mentioned.
Amenities
6.42
Limited statement about breakfast and parking.
Value for Money
7.38
Some reviews mention the price is not worth the stay due to various issues.
Food and Beverage
5.43
No breakfast included is a notable con.
Overall Experience
8.9
The experience was generally positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:22

Property Description

Modern and Comfortable Accommodation
Decorated in warm colors, our spacious guest rooms are designed for your comfort. Enjoy free WiFi and a flat-screen TV during your stay.

Convenient Location
Situated near restaurants and popular attractions, Bei Boutique Hotel is the ideal base for your Muar adventures.

Friendly and Helpful Staff
Our team is dedicated to ensuring you have a pleasant stay. Feel free to approach us for any assistance, including laundry services.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 375 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 6.42
Value for Money: 7.38
Food and Beverage: 5.43
Overall Experience: 8.9
H
Hazwani • solo_traveller • my
10
Pros:

Hotel bersih, cantik dan selesa..mudah parking..

Cons:

-

2026-09-17 • via Nuitee
C
Chong Kiat • couple • my
5
Pros:

Good location

Cons:

Rooms need renovation and facelift.
Split unit Air Conditioner old,
barely could keep up .

2026-09-14 • via Nuitee
C
Chee Hing (Brandon) • family_with_children • my
6
I appreciate the cleanliness and would return if the maintenance suggestions are looked into.
Pros:

I like the firm mattress, the cleanliness, the spaciousness of the family room, the lobby, the free private parking, and it's sufficient even when the hotel is fully booked on the Merdeka weekend. I like the friendly staff at the counter, the housekeeper, and also the maintenance staff. I didnt have the time to explore other facilities. But overall, the place is clean, comfortable, and pleasant.

Cons:

A few things for improvement in the family room #517.
1. The fan control is faulty. Despite housekeeping replacing the remote control, it didn't work. I couldn't turn the fan off or on after teh air conditioning reached the coolness we desire.
2. The telephone in the room is faulty. The receptionist cannot hear us properly. Housekeeping confirmed the connection is ok but the phone is faulty. replacement is needed, but no spare unit is available.
3. We have 3 occupants but only 1 key card. It creates inconvenience as I have to ask housekeeping to open the door when I return to the room, as we are sharing 1 key card. Apparently there are not enough key cards to go around when the occupancy rate is at the max.
4. The cold water flow of the tap for the sink is trickling. The hot water is fine.
5. The shampoo and shower gel bottles are not properly secured on the wall, making them wobble each time we try to dispense.
6. The pillows are too soft for our liking. The bed is firm, which is nice, but the pillows are too soft.

This is our sincere feedback. I hope you can consider them for improvement. I look forward to coming back.

2026-08-31 • via Nuitee
Y
Yit loong • solo_traveller • sg
5
Pros:

Easy to find

Cons:

Property is old and lack of maintenance. The soap dispenser in the bathroom shower cubicle came off while my wife was taking her shower.

2026-08-11 • via Nuitee
L
Lim • couple • my
1
2026-08-07 • via Nuitee
S
Sin Chong • family_with_children • sg
5
Pros:

Room is ok, spacious.

Cons:

Housekeeping slack, shower gel container is empty. Front desk staff is helpful to refill upon request.
Do not provide floor tower, as shower screen is half without door. pretty wet & slippery after used, especially for seniors.

2026-07-25 • via Nuitee
Z
zaharudin • solo_traveller • my
8
2026-07-18 • via Nuitee
S
Sivasangkari • solo_traveller • my
10
2026-06-08 • via Nuitee
M
Mohamad Relawan • solo_traveller • id
8
2026-05-31 • via Nuitee
C
Chia • couple • my
3
Not having good slept due to aircon matter.
Pros:

Aircon bad, can not adjust to average cold as wished

Cons:

Nil

2026-05-25 • via Nuitee
A
Amirul • couple • my
10
2026-05-17 • via Nuitee
S
SEE TONG • solo_traveller • my
4
Pros:

地理位置

Cons:

酒店很吵，因为是用隔板隔开每个房间，晚上一直发出噪音，影响睡眠

2026-05-09 • via Nuitee
K
Kajan • solo_traveller • my
10
Pros:

Like it n loved it

Cons:

Everything

2026-05-07 • via Nuitee
H
Hildda • solo_traveller • my
8
2026-05-03 • via Nuitee
A
Amir Hamzah • couple • my
9
2026-05-03 • via Nuitee
A
Aiman • couple • my
4
2026-04-28 • via Nuitee
A
Abd Ghaffur • couple • my
7
good value for money
Pros:

Location, parking

Cons:

Some electrical switches were damaged

2026-04-27 • via Nuitee
M
MAIZATUL AMIRAH • couple • my
10
2026-04-13 • via Nuitee
L
Logamathi • couple • my
8
Pros:

Had a pleasant stay

2026-04-07 • via Nuitee
C
Celeste • extended_group • sg
8
Wonderful stay
Pros:

It is clean and comfortable. The best is it is next to ChargeSini which makes it so convenient to charge my EV.

Cons:

No dislike

2026-03-29 • via Nuitee