Хотел Crystal

Hotels
9.3 (640 reviews)
1 Nikolaevska Str. , Ruse , bg

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Helpfulness of staff
Location
Cons:
Limited amenities
Parking issues

Categories

Cleanliness
9.51
Multiple reviews emphasize cleanliness and immaculate conditions.
Service
9.98
Staff is frequently described as polite and helpful.
Location
9.52
Guests appreciate the hotel's central location.
Room Quality
8.97
Rooms are described as newly renovated and comfortable, with minor issues noted.
Amenities
8.5
Some amenities are lacking, such as a hairdryer and sufficient pillows.
Value for Money
9.46
General consensus suggests good value for a hotel of this quality.
Food and Beverage
9.01
Breakfast and restaurant quality are mentioned positively, but some minor issues exist.
Overall Experience
9.48
Overall impression is highly positive, with very few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:35

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Hotel Crystal while staying connected with free WiFi throughout the property.

Comfortable Rooms
Relax in our cozy rooms equipped with a flat-screen TV, air conditioning, and a seating area for your comfort.

Delicious Breakfast Options
Start your day right with a satisfying buffet or continental breakfast at Hotel Crystal before exploring the nearby attractions.

Experience a delightful stay at Hotel Crystal - Book now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.3
Based on 640 reviews
Cleanliness: 9.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.48
E
Elisaveta solo_traveller bg
10
Доволна съм, бих повторила!
Pros:

Добра

2026-07-25 via Nuitee
Y
Yair solo_traveller il
10
Pros:

הכל היה מצוין. מרחק הליכה קצר למידרחוב

Cons:

היה מזגן חיצוני שעשה קצת רעש בלילה... בכל זאת נרדמנו

2026-07-25 via Nuitee
E
Ercan couple ro
7
2026-07-23 via Nuitee
Y
Yanitsa Racheva solo_traveller bg
10
2026-07-23 via Nuitee
L
Lachezar couple bg
7
Pros:

Огромна спалня с удобен матрак.

Cons:

Малка и тясна баня.

2026-07-23 via Nuitee
D
Dragan solo_traveller mk
7
2026-07-22 via Nuitee
Таня solo_traveller bg
9
2026-07-22 via Nuitee
A
Alina family_with_children ua
8
2026-07-21 via Nuitee
I
ionut couple ro
10
2026-07-21 via Nuitee
Катя solo_traveller bg
8
2026-07-20 via Nuitee
T
tudor solo_traveller ro
6
Dezastru.
Cons:

Restaurantul este numai pentru cetateni bulgari. Au refuzat accesul meu pentru că nu eream bulgar cu toate că am fost cazat în hotel. Evitați acest hotel. Doamna de la recepție nu ma băgat în seamă.

2026-07-19 via Nuitee
I
Iryna couple ua
8
2026-07-19 via Nuitee
S
Sedat solo_traveller tr
10
Pros:

Son derece temiz bir otel. Odalar yeni ve şık. Personel de son derece yardımcıydı.

Cons:

Banyolar küçük ve eski.

2026-07-19 via Nuitee
S
Stan extended_group ro
8
Pentru un hotel de tranzit, e ok!
Pros:

Zona, a fost exact ce ne interesa, camerele curate, personal de ajutor.

Cons:

Baile erau ciudate iar dush-ul nu era un loc amenajat, aveai doar o para de dush langa chiuveta si toaleta.

2026-07-18 via Nuitee
V
VIKTORIYA extended_group bg
9
Pros:

Чудесно обслужване. Чиста и приятно обзаведена стая, оборудвана с всичко необходимо и достатъчно голяма за кратък престой.

Cons:

Леглата не са много удобни, въпреки добрите матраци. Допълнителна възглавница би била чудесно допълнение.
Банята е по-малка и не особено удобна, но пък е поддържана и чиста.

2026-07-18 via Nuitee
I
Ivelin solo_traveller bg
10
2026-07-18 via Nuitee
F
Fatme solo_traveller bg
10
Pros:

Усмихнат персонал!!Чисто и уютно!!Бравооооо!!

2026-07-18 via Nuitee
S
Serghey family_with_children us
10
Pros:

new hotel that was perfect for 1 night. nice restaurant. that's all we needed.

Cons:

-

2026-07-17 via Nuitee
M
muresan solo_traveller ro
9
Pros:

zona centrala a orașului în continuarea careia exista un parc care ajunge până în port, o zona in care poți face plimbări lungi sau poți intra la terasele care acoperă tot traseul. Pentru un simplu popas de o noapte nu cred că există o locație mai bună.

Cons:

Ce nu mi-a plăcut? Faptul că hotelul are 4 stele, nu cred că ajunge când oferi doar o camera fara balcon și cu o baie de un metru patrat chiar daca ai curățenie. Clasificarea cred că a fost umflata.

2026-07-15 via Nuitee
G
GABRIELA couple ro
9
Desi este amplasat la o distanta mare fata de zona centrala, este un hotel foarte bun..
Pros:

Mic dejun foarte bun.

2026-07-15 via Nuitee