Хотел Crystal

Hotels
9.3 (591 reviews)
1 Nikolaevska Str. , Ruse , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Helpfulness of staff
Location
Cons:
Limited amenities
Parking issues

Categories

Cleanliness
9.51
Multiple reviews emphasize cleanliness and immaculate conditions.
Service
9.98
Staff is frequently described as polite and helpful.
Location
9.52
Guests appreciate the hotel's central location.
Room Quality
8.97
Rooms are described as newly renovated and comfortable, with minor issues noted.
Amenities
8.5
Some amenities are lacking, such as a hairdryer and sufficient pillows.
Value for Money
9.46
General consensus suggests good value for a hotel of this quality.
Food and Beverage
9.01
Breakfast and restaurant quality are mentioned positively, but some minor issues exist.
Overall Experience
9.48
Overall impression is highly positive, with very few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:35

Property Description

City Views and Free WiFi
Enjoy stunning city views from your room at Hotel Crystal while staying connected with free WiFi throughout the property.

Comfortable Rooms
Relax in our cozy rooms equipped with a flat-screen TV, air conditioning, and a seating area for your comfort.

Delicious Breakfast Options
Start your day right with a satisfying buffet or continental breakfast at Hotel Crystal before exploring the nearby attractions.

Experience a delightful stay at Hotel Crystal - Book now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.3
Based on 591 reviews
Cleanliness: 9.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.48
L
Lena • solo_traveller • ru
7
Cons:

The bathroom does not meet the 4-star standard. The shower water did not drain properly, and I had to stand in ankle-deep water.

2026-06-20 • via Nuitee
P
Petar • solo_traveller • bg
10
2026-06-18 • via Nuitee
T
Todorov • solo_traveller • bg
6
2026-06-18 • via Nuitee
T
tudor • solo_traveller • ro
8
2026-06-17 • via Nuitee
K
Karshev • solo_traveller • bg
10
2026-06-17 • via Nuitee
Юлія • family_with_children • ua
9
Pros:

Ввічливий персонал,дуже чистий і красивий номер,все підібрано з смаком,хороше розташування.Сніданки смачні,але не великий вибір

Cons:

Не те щоб не сподобалось, просто не зручно коли душ і унітаз не розділені

2026-06-16 • via Nuitee
R
Radoslav • solo_traveller • bg
9
2026-06-13 • via Nuitee
Пенчо • solo_traveller • bg
9
2026-06-13 • via Nuitee
T
Terzieva • extended_group • bg
10
Прекрасен престой
Pros:

Много уютен и удобно оборудван хотел, с вежливи служители.

2026-06-12 • via Nuitee
Павел • solo_traveller • bg
10
2026-06-11 • via Nuitee
H
Hristo • couple • bg
9
2026-06-10 • via Nuitee
Йоана • solo_traveller • bg
8
Pros:

✅️ Good location
✅️ Smiling and cheerful staff
✅️ Excellent breakfast
✅️ Just a little bit spa zone,but enough
✅️ Good equipment and spacy rooms and bath

Cons:

As a minus, I would note the slightly shabby appearance of the hotel and the need for renovation in some parts

2026-06-10 • via Nuitee
S
Sergey • family_with_children • ua
10
2026-06-09 • via Nuitee
T
Tsvetomir • solo_traveller • bg
10
2026-06-09 • via Nuitee
A
Anatoli • solo_traveller • bg
7
Скромен, чист хотел.
Pros:

Мястото е добро. Хотелът е сравнително нов и чист.

Cons:

Хотелът е много скромен откъм обзавеждане. Не заслужава 4 звезди.

2026-06-08 • via Nuitee
K
Krasimir • solo_traveller • bg
10
2026-06-04 • via Nuitee
G
Galinka • solo_traveller • bg
9
Pros:

Хотелът е топ локация, приветлив персонал.

Cons:

Не се отварят прозорците, по-точно те са заключени и климатикът не работи.

2026-06-03 • via Nuitee
G
Georgi • solo_traveller • bg
7
Pros:

The room was pretty good as well the location.

Cons:

Very strange and loud noise from outside (most probably from air compressor) which start every 15 min all night long.
Poor breakfast. For this money should have at least normal juice.

2026-06-02 • via Nuitee
L
Lucian • solo_traveller • ro
9
2026-06-01 • via Nuitee
Николета • couple • bg
7
2026-05-31 • via Nuitee