The Crown Hotel

Hotels
6.7 (455 reviews)
High Street , Alton , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.28
Several reviews mentioned dirty rooms and carpets, indicating a need for improvement.
Service
7.75
Friendly staff mentioned in multiple reviews, although some service issues were noted.
Location
8.29
Multiple reviews praised the convenient location near the station and town.
Room Quality
5.74
Negative comments about uncomfortable beds and dated decor impacted the room quality rating.
Amenities
6.27
Limited food services and amenities were frequently noted as a downside.
Value for Money
7.23
Some positive mentions about the price, but issues with room quality affected perceived value.
Food and Beverage
5.28
Breakfast and dinner options were limited, leading to lower satisfaction in this area.
Overall Experience
6.75
Mixed sentiments indicate that while there are positives, significant improvements are needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:50

Property Description

Luxurious Accommodation
The Crown Hotel in Alton offers stylish rooms with modern amenities, including flat-screen TVs and private bathrooms.

Dining and Entertainment
Indulge in a delicious Full English/Irish breakfast and unwind at the hotel's bar and restaurant. For some fun, guests can enjoy a game of darts on the premises.

Convenient Location
Situated near popular attractions like Jane Austen's House Museum and Frensham Great Pond and Common, The Crown Hotel provides easy access to explore the area.

Experience comfort and convenience at The Crown Hotel. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 455 reviews
Cleanliness: 6.28
Service: 7.75
Location: 8.29
Room Quality: 5.74
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 6.75
J
Jason • couple • gb
6
2026-07-24 • via Nuitee
A
Alan • solo_traveller • gb
7
Would definitely stay again
Pros:

All was good

Cons:

Nothing

2026-07-23 • via Nuitee
J
John • solo_traveller • gb
8
2026-07-21 • via Nuitee
M
Mark • couple • gb
8
2026-07-20 • via Nuitee
N
Neil • solo_traveller • gb
10
Pros:

We loved our room with it's Alice in wonderland door which lead into a large family room.
With comfortable beds and everything we needed for our 1 night stay.
Friendly staff and very helpful.

2026-07-19 • via Nuitee
J
john • solo_traveller • gb
10
good value near town comfy
Pros:

staff excellent

2026-07-19 • via Nuitee
M
margaret • couple • gb
3
Not really very good. People were pleadsnt
Pros:

No breakfast available

Cons:

Could have been cleaner even though they were going through a refurbishment not mentioned before booking

2026-07-18 • via Nuitee
O
Osman • solo_traveller • gb
10
Pros:

Thank you for your hospitality- Osman

2026-07-17 • via Nuitee
K
Kevin • solo_traveller • gb
6
2026-07-17 • via Nuitee
M
Mackenzie • extended_group • gb
5
Very friendly staff but the place needs a bit of an update
Pros:

It was available and a good price

Cons:

Tired and no breakfast

2026-07-16 • via Nuitee
P
przemyslaw • extended_group • gb
8
2026-07-15 • via Nuitee
M
Melissa • family_with_children • gb
5
It was ok but not in a hurry to rebook
Pros:

Good space, clean, tidy

Cons:

Window oddly placed next to the floor, making us feel a little unsafe. Awful popcorn wallpaper. Shower door doesn’t shut properly. Bathroom too narrow.

2026-07-15 • via Nuitee
J
Jamie • solo_traveller • gb
6
2026-07-15 • via Nuitee
J
john • solo_traveller • gb
10
Pros:

Staff room with fan location

Cons:

Nothing

2026-07-14 • via Nuitee
A
Artur • couple • pl
8
2026-07-13 • via Nuitee
B
Basil • couple • gb
7
Ok for purpose
Pros:

Location

Cons:

Mould in the shower

2026-07-13 • via Nuitee
P
philippa • family_with_children • gb
6
2026-07-12 • via Nuitee
R
Ralph • solo_traveller • gb
2
2026-07-12 • via Nuitee
P
philip • solo_traveller • gb
8
Being refurbished
Pros:

Ideal location right in middle of Alton, its an old building with lots of character,

Cons:

Bathroom a bit on the small side

2026-07-11 • via Nuitee
S
Stephen • solo_traveller • gb
2
2026-07-11 • via Nuitee