City Citadel Hotel,Amman

Hotels
7.4 (693 reviews)
53 King Hussein Street Opposite of the central bank of Jordan , Amman , jo

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities

Categories

Cleanliness
5.43
Multiple reviews mentioned poor cleanliness, including unclean bedsheets and foul odors.
Service
8.4
Most reviews praised the service, particularly noting helpful staff like Issam.
Location
8.44
Location was frequently noted as a positive feature, being central and convenient.
Room Quality
6.89
Mixed sentiments regarding room quality; some reports of mismatch with expectations and need for renovation.
Amenities
6.92
Lack of basic amenities like clean blankets, hot water, and television mentioned in reviews.
Value for Money
7.88
Average value perception based on location and service, though affected by cleanliness issues.
Food and Beverage
7.43
No specific mentions of food quality, registered as average based on breakfast experiences.
Overall Experience
7.8
Overall, guests had a mix of experiences with significant positives in location and service, offset by numerous complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:29

Property Description

Convenient Location and Modern Amenities

City Citadel Hotel, Amman, located in the heart of Amman, offers a comfortable stay with concierge services, free WiFi, and a terrace. The hotel features non-smoking rooms, a shared lounge, and a 24-hour front desk for your convenience.

Cozy Rooms with City Views

Each room at City Citadel Hotel is well-equipped with a seating area, TV with satellite channels, kitchenette, and a private bathroom. Some rooms offer balconies with stunning city views, providing a relaxing retreat after a day of exploring Amman.

Explore Nearby Attractions

With popular landmarks like the Temple of Hercules, Rainbow Street, and The Jordan Museum just a stone's throw away, City Citadel Hotel is the perfect base for your Amman adventures.

Ready to experience comfort and convenience in Amman? Book your stay at City Citadel Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.4
Based on 693 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.8
Z
Zaki • solo_traveller • il
10
Pros:

كلشي والزلمة الموجود بالاوتيل الي ع الكاشير كثير محترم وخدوم وبساعد وكل الغرف مرتبات وبجنن ونظاف

2026-05-30 • via Nuitee
A
Abu Wisam • solo_traveller • jo
10
2026-05-29 • via Nuitee
S
sabbah • solo_traveller • se
7
Pros:

Personalet var trygge, hjælpsomme.
Det var tæt ved byen og let at komme til.

Cons:

Der var ikke perfekt men samtidigt var det heller ikke en fem stjernet hotel, man betaler for det man får, og det var ret billigt.

2026-05-25 • via Nuitee
Z
Zaki • solo_traveller • il
10
Pros:

عصام كان خدوم ومحترم جدا وسادعنا وكان الفندق نظيف ومريح جدا وكل الخدمات متوفرة وعصام كان متوفر 24 ساعة للخدمات

2026-05-25 • via Nuitee
Z
Zaki • solo_traveller • il
10
Pros:

جميع الخدمات متوفرة والغرف مرتبة جدا ونظيف والحمام كمان والسيد عصام كان خدوم جدا ومتوفر ل جمبع طلباتنا على 24 ساعة
شكرا اله جدا ما قصر والله

2026-05-25 • via Nuitee
S
Suleman • solo_traveller • us
1
اشياء تحتاج الى تحسين
Pros:

الموقع قريب من الخدمات

Cons:

1. الطاقم لم يكن متعاون مما اضطرني الى تكرار طلب الحصول على الفاتورة لعدة مرات..
2. كذلك طلبت مساعدتي في تنزيل الحقيبة ولم يستجيبون مما اضطرني الى القيام بذلك بنفسي.
3. النظافة سيئة جدا ومروحة الحمام الشفط لاتعمل.
4. فيها حشرات ونمل مزعج.
5. صار عندي حساسية من السرير مما يحتمل على وجود ( عث الفراش).

2026-05-24 • via Nuitee
A
Atif • solo_traveller • jo
10
2026-05-24 • via Nuitee
L
Laura • couple • es
10
A perfect stay in Amman with incredible hospitality
Pros:

We had a wonderful stay at City Citadel Hotel. The room was huge, the bed was incredibly comfortable and spacious, and the location was perfect for exploring Amman.
The owner/staff member was extremely kind and attentive during our whole stay. He was always making sure everything was okay, brought breakfast to our room, and when we had to leave very early, he even prepared breakfast to take away for us.
We also had a problem with our car during the trip, and he helped us the entire time, which we really appreciated. His kindness and hospitality made us feel truly welcomed.
I really hope to come back someday. Highly recommended!

2026-05-23 • via Nuitee
M
M3awea • solo_traveller • jo
10
2026-05-22 • via Nuitee
S
srihi • solo_traveller • fr
10
Pros:

فندق ممتاز وبنصح الزبائن يجو عليه ،خاصة الاستقبال ممتاز و الاقامة قريبة من كل شي، انصح فيه

2026-05-21 • via Nuitee
Q
Qatameen • solo_traveller • jo
1
2026-05-21 • via Nuitee
H
Heather • solo_traveller • us
8
2026-05-19 • via Nuitee
Y
Yousef • couple • jo
2
2026-05-19 • via Nuitee
M
mohamed • solo_traveller • eg
10
Pros:

الطقم ممتاز وخاصة عصام استقابله ممتاز وخدوم جدا

Cons:

القيمة مقابل السعر ممتازة

2026-05-17 • via Nuitee
دبور • solo_traveller • jo
1
2026-05-16 • via Nuitee
S
Saif • solo_traveller • us
4
Pros:

Very good location , the staff super friendly.

Cons:

Not clean , ants were everywhere. Lack of service.

2026-05-11 • via Nuitee
Z
Zaki • solo_traveller • il
10
2026-05-11 • via Nuitee
E
Eliecer • solo_traveller • cr
9
Pros:

La ubicación es fantástica, muy cerca del centro y el personal es muy amable y servicial, nos atendieron siempre sonrientes y nos ayudaron con el alquiler del carro con un proveedor local lo cual nos ayudó a ahorrar mucho dinero.

2026-05-09 • via Nuitee
M
Mohammad • solo_traveller • sy
6
2026-05-08 • via Nuitee
M
Muhsen • solo_traveller • ae
10
Pros:

The staff are very friendly and helpful and friendly

2026-05-06 • via Nuitee