Holiday Inn Rugby-Northampton M1 Jct18 by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1666 reviews)
M1 Jct 18 , Crick , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room quality
Service inconsistencies

Categories

Cleanliness
6.96
The room was clean and tidy, but some rooms had issues with dampness.
Service
8.43
Friendly staff but inconsistent service experiences were reported.
Location
8.97
Great location, easy to access and close to localities.
Room Quality
7.42
Some rooms were suitable, while others noted unpleasant odors and room size issues.
Amenities
7.95
Facilities available but lacked some essential amenities like laundry.
Value for Money
7.91
Good food and casual atmosphere at reasonable pricing.
Food and Beverage
8.46
Good food and breakfast experience, though some complaints about service.
Overall Experience
7.93
Overall pleasant stay with positive aspects despite a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:56

Property Description

Countryside Views and Fitness Facilities
Holiday Inn Rugby-Northampton, located in the picturesque village of Crick, offers stunning countryside views and top-notch fitness facilities. Guests can enjoy the indoor heated swimming pool, sauna, spa bath, and a fully-equipped gym during their stay.

Modern Accommodations with High-Speed Internet
The spacious rooms at Holiday Inn feature a pillow menu, en suite facilities, work desk, and TV. With black-out curtains and complimentary tea and coffee facilities, guests can unwind in comfort. Stay connected with high-speed internet access available in all rooms.

Delicious Dining Options and Convenient Location
Indulge in a modern British menu at Traders restaurant or grab a light meal at the Lounge Bar. With 24-hour room service and a spacious terrace for relaxation, guests can enjoy a variety of dining options. Conveniently located off the M1, the hotel provides easy access to major road networks and nearby attractions like Silverstone Circuit and Warwick Castle.

Book your stay at Holiday Inn Rugby-Northampton for a perfect blend of comfort, convenience, and relaxation.

Important information:

Please note that renovations are taking place in the restaurant, bar and lounge from 23 April 2020 for 6 weeks. No services will be affected, although locations may change to the Stanford meeting room.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1666 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
M
Matt • family_with_children • gb
4
Find somewhere else
Pros:

Car parking was free

Cons:

Over priced, shower leaked, room didn’t feel clean. Beds were tiny doubles. Rooms didn’t feel
That clean and were dated. Breakfast was nice once we eventually found a
Staff member to get plates for us

2026-08-15 • via Nuitee
M
magda • family_with_children • gb
1
Location and facilities good , shame about the overcharging.
Pros:

Location and use of the indoor pool.

Cons:

Got overcharged . Booked through bookings for £76 but the hotel charged us £100. Still hasn’t been sorted.

2026-08-14 • via Nuitee
R
Richard • couple • gb
8
Solid enough
Pros:

Great facilities. Very clean. Shower was very good.

Cons:

Food took ages to arrive and staff had to be chased. When it arrived it was tasty enough but clearly pre made and reheated.

2026-08-14 • via Nuitee
E
Elaine • solo_traveller • gb
10
I enjoyed my stay, room clean and quiet, staff very friendly
Pros:

Location right off junction, ground to walk dogs, breakfast had variety, pool nice and warm, clean room

Cons:

Lunch and evening meals were not nice, there were lots of complaints

2026-08-12 • via Nuitee
K
Kevin • couple • au
1
2026-08-12 • via Nuitee
S
sharon • couple • gb
8
Enjoyable would go again
Pros:

Comfortable and good facilities

Cons:

Quite near busy road

2026-08-11 • via Nuitee
P
Paul • family_with_children • gb
1
Terrible don’t stay here.
Pros:

Good location

Cons:

The aircon was broken across most of the hotel and the staff just dismissed it. Offering a free drink in return for paying a lot of money for a basic room with no aircon, which I had specifically booked the room for and a fan that was so dirty as an alternative, we got covered in dust when turning it on. There was also a Great Dane dog show at the site. So not only were we in what felt like a Sauna we also had Great Dane’s constantly barking in the room next door. I have no problem with dogs. Just maybe they should have put all the dogs in one part of the hotel. The key card also kept breaking, so I had the joys of the very unhelpful staff making you wait for around 15 minutes to reset it every time I returned from being out in the day. Worst hotel I have stayed in. Will never go back.

2026-08-10 • via Nuitee
C
Chris • couple • gb
5
1 night was ok
Pros:

Location, air conditioning

Cons:

Bar service is so slow, even with no one else there

2026-08-10 • via Nuitee
L
Louis • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-08-10 • via Nuitee
K
Krislyn • family_with_children • gb
10
2026-08-09 • via Nuitee
S
Steven • family_with_children • gb
9
A great, friendly and clean, basic break!
Pros:

Clean, easy to get around. Nice pool, friendly staff. Breakfast was tasty!

Cons:

Not much… it was value for money and it was as expected for the price.

2026-08-09 • via Nuitee
T
Tina • couple • gb
5
2026-08-09 • via Nuitee
T
Tina • couple • gb
5
Okey but would stay again at the price I paid. £311 for 1 night is London prices not Crick
Pros:

Location for event I attended, clean and spacious

Cons:

Aircon didn’t work and it’s very hot at the moment, price was horrendous

2026-08-09 • via Nuitee
M
Martin • solo_traveller • gb
6
Necessary but frustrating - simple investment in updating aircon
Pros:

Food and service staff in restaurant both superb.

Cons:

Air conditioning remains a problem in rooms which has now been the issue for too long and freely admitted by the staff.
Dirty/dusty fans left in room so turning them on filled room with dust deposits.
Bathroom cleanliness was mediocre

2026-08-05 • via Nuitee
B
Beau • extended_group • gb
10
Fabulous stay; really clean and good customer service
Pros:

Lovely clean and I struggle with stairs and lifting and we had a lovely guy help us with suitcase

Cons:

I did like it just a bit of distance to a shop

2026-08-03 • via Nuitee
M
Michael • couple • gb
10
Great food, comfy bed, clean room.
Pros:

We always stay at The Holiday Inn when we go to Southampton to board our cruise. It breaks up the long journey. Great location, very peaceful, comfy beds and nice room. Also has ample parking plus the food is always great. Really good value too in my opinion.
On our latest visit they were holding a wedding reception which meant the staff were extremely busy. Unfortunately we had to wait longer than usual to order a meal as there was initially some confusion over which menu we could choose from as we were half board, plus the fact they had wedding guests to tend to. Eventually, later than we would have liked, our meal was served. Absolutely delicious. Can 100% recommend.

I would like to give a big shout out to Shereen who was initially working alone behind the bar juggling wedding guests and customers. She was absolutely amazing, super friendly and remained calm and in control even though she was being pulled a hundred different ways. She is an absolute credit to the place. She was back on duty bright and early the next morning and displayed the numerous qualities needed in the hospitality industry. Shereen definitely deserves recognition from her Manager, if all hospitality staff were like her it would be great!

I must also mention that the hotel Manager, in my opinion, did nothing to help the overworked staff. (Which included the reception staff as well as the bar) I saw him pick up a couple of glasses from outside and that was it. In my opinion you lead by example but as is often the case, the higher they go, the less they are in touch with reality.

Great stay as usual, little disappointed we weren’t advised at check in about the service delay due to the wedding (The Manager should have advised reception staff to mention it) but overall we had a very welcome evening meal and a great nights sleep. Note the Air con was not working but we were so exhausted it didn’t bother us too much.

We will be back.

Cons:

Air con not working, no one mentioned this on our arrival. Two fans left in the room.

2026-08-03 • via Nuitee
S
S Smith-Sandhu • solo_traveller • gb
8
2026-08-03 • via Nuitee
L
Linda • couple • gb
9
The room was clean and with everything we needed and the staff were lovely and helpful.
2026-08-02 • via Nuitee
S
Skaidrite • family_with_children • gb
8
Not very cheap for two nights and slightly overpriced for what you pay for.
Pros:

Nothing

Cons:

Bed wasn’t prepared for children we asked twice and when we came back at midnight it still wasn’t done. The lady in reception didn’t even ask for our room number when we asked for bedding so the poor night shift lady had to come do the bed for us at midnight and finish the receptionists job for her.

2026-08-02 • via Nuitee
D
Deborah • solo_traveller • gb
6
Satisfactory but impersonal
Pros:

Comfortable. Quiet. Convenient for the motorway.

Cons:

Receptionist was unhelpful. There was no lift up to the first floor where my bedroom was. So I was unable to get my suitcase from my car to the room and had to unpack it in the car park. There were no porters.

2026-08-02 • via Nuitee