Hotel Puma

Hotels
7.7 (2704 reviews)
Rua Cruz Das Guardeiras, 776 , Maia , pt
+351 22 948 2128

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor sound insulation
Basic breakfast

Categories

Cleanliness
7.26
Cleanliness was mentioned as acceptable, but several guests reported issues with the maintenance and room conditions.
Service
9.23
Reception staff were consistently praised for being helpful and friendly.
Location
8.27
Centrally located and convenient for the airport, although the noise from the street was mentioned.
Room Quality
6.72
Several reviews noted discomfort in beds and poor sound insulation.
Amenities
7.75
Amenities were described as basic, with some positive mentions about breakfast items.
Value for Money
8.21
Perceived as acceptable given the proximity to the airport and service quality.
Food and Beverage
6.26
Breakfast was frequently criticized for being too basic and not fulfilling.
Overall Experience
7.93
Guests had mixed feelings, with notable positives but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:38

Property Description

Convenient Location near Porto Airport

Comfortable Rooms with Modern Amenities
The air-conditioned rooms at Puma feature a flat-screen cable TV, a minibar, and a private bathroom. The vibrant decor adds a touch of style to your stay.

Complimentary Breakfast Options
Start your day right with a continental breakfast served daily in the bar area or enjoy breakfast in the comfort of your own room.

Experience convenience and comfort at Puma. Book your stay now for a memorable visit near Porto Airport.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 2704 reviews
Cleanliness: 7.26
Service: 9.23
Location: 8.27
Room Quality: 6.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 6.26
Overall Experience: 7.93
G
Guillo • solo_traveller • fr
3
Pros:

La proximité avec l'aéroport

Cons:

La literie et le bruit de la Vmc ou autre chose...un bruit affreux toute la nuit

2026-08-21 • via Nuitee
C
Cornier • solo_traveller • fr
10
Pros:

Personnel très agréable petit déjeuner très bien il y avait se qu il fallait. Chambre rustique très propre et très confortable

2026-08-20 • via Nuitee
C
Carla • family_with_children • gb
10
Quartos espaçosos, muito limpos e confortáveis uma excelente surpresa e um hotel onde ficaríamos novamente.
Pros:

Uma surpresa muito agradável! Reservámos um quarto familiar e um quarto duplo apenas por uma noite e ficámos muito satisfeitos com o tamanho dos quartos, bastante espaçosos e confortáveis. Tínhamos tudo o que precisávamos, incluindo um mini frigorífico. O hotel estava muito limpo e bem cuidado. Como trabalho na área , reparo bastante nos pequenos detalhes e fiquei realmente impressionada não tive absolutamente nada a apontar.

Cons:

O único ponto menos positivo foi o ar condicionado, que fazia de vez em quando um pequeno rangido. Como sugestão, seria muito agradável ter uma pequena chaleira ou máquina de café no quarto, com café, chá e açúcar.

2026-08-19 • via Nuitee
A
António • solo_traveller • pt
10
Cons:

Ar condicionado fazia um barulho muito esquisito de x em x segundos, oque perturbou bastante a noite de sono

2026-08-19 • via Nuitee
M
MARÍA JOSÉ • family_with_children • es
6
Alojamiento básico, personal atento pero camas incómodas
Pros:

Habitación amplia, limpieza correcta.
Incluía desayuno y como salíamos temprano y el desayuno estaba cerrado, nos dieron un paquete con algo básico (yogurt, zumo y bollo de leche). También nos dieron la opción de tomar un café.

Cons:

Demasiado ruido, instalaciones antiguas y las camas muy incómodas.

2026-08-19 • via Nuitee
L
Lionel.S • solo_traveller • fr
7
Très bon rapport qualité-prix
Pros:

Excellent rapport qualité-prix, surtout en prenant en compte le petit déjeuner inclus.

Cons:

Tout est ancien, les finitions sont mal faites et les chambres ne sont pas très propres. Pour ce prix là ne vous attendez pas non plus à un petit déjeuner exceptionnel, les choix sont très restreints et la qualité est très moyenne.

2026-08-19 • via Nuitee
D
Daniela • solo_traveller • pt
7
2026-08-17 • via Nuitee
A
Anabela • family_with_children • pt
9
Deu para satisfazer as necessidades
Pros:

Pequeno almoço excelente,
alguns dos funcionários,
localização.

Cons:

O colchão, molas sentiam-se todas nas costas, muito barulho quando se virava na cama.
Algum pó atrás dos móveis.
alguns funcionários mal encarados e nada amáveis

2026-08-17 • via Nuitee
F
Filipe • couple • lu
4
2026-08-17 • via Nuitee
M
Marcio • solo_traveller • fr
8
Hôtel puma
Pros:

Le personnel très serviable, toujours quelqu'un présent à la réception, bon emplacement.

Cons:

L'isolation phonique intérieur. On entend tout dans les chambres à côté, le seul point négatif

2026-08-17 • via Nuitee
D
Dorine • couple • fr
7
Chambre sympa pour une étape dans un séjour au Portugal mais pas plus , le petit déjeuner est un plus.
Pros:

Cet établissement est plaisant car il permet de faire une étape dans un séjour au Portugal, la chambre était bien, salle de bain pratique et il est à côté d’un centre commercial avec des restaurants ce qui est pratique. De plus le petit déjeuner était typique et sympa.

Cons:

Les chambres sont mal isolés point de vue du bruit, l’emplacement géographique n‘était pas idéal.

2026-08-16 • via Nuitee
P
Prescillia • family_with_children • fr
6
Pros:

La chambre était spacieuse. Les lits très confortable.
C'est très agréable d'avoir la climatisation.

Cons:

Aucune place sur le parking privé, on s'est garé en face de l'hôtel. Il y avait beaucoup de circulation donc c'était un peu compliqué avec les enfants et les valises. Le petit déjeuner n'était pas varié et certains produits n'étaient pas de grande qualité. Le jus d'orange avait le goût de l'eau, le jambon n' était pas bon. Je suis diabétique et il n'y avait aucun fruit, aucune compote, pas de lait . Notre badge était désactivé tous les jours, on était obligé de retourner à l'accueil à chaque fois.

2026-08-16 • via Nuitee
C
Cátia • solo_traveller • pt
5
2026-08-16 • via Nuitee
J
Joaquim • solo_traveller • gb
8
A minha opinião
Pros:

O quarto muito limpo e bem decorado.

Cons:

O pequeno almoço é bem básico para o preço, comparado a maior parte dos hotéis que já fui e conheço.

2026-08-16 • via Nuitee
P
Patricia • family_with_children • gb
1
Pros:

O quarto é sujo mal servido o chuveiro não tem água quente o chão é solto. Limpeza e zero

Cons:

Nada

2026-08-16 • via Nuitee
Z
Zdenka • family_with_children • cz
8
2026-08-16 • via Nuitee
C
Carlos • solo_traveller • es
5
2026-08-15 • via Nuitee
B
Barry • extended_group • gb
10
2026-08-15 • via Nuitee
L
Livia • solo_traveller • hu
6
Pros:

Very close to airport with parking available.

Cons:

There was a strong repeating noise all the night which made it impossible to sleep.

2026-08-15 • via Nuitee
J
Jo • solo_traveller • gb
4
Not the best...
Pros:

Person at check in was nice enough.
Person at check out was very helpful..we left at 4.30am, so before breakfast was being served. We were offered coffee or anything we might want and offered help with luggage.

Close proximity to airport

Cons:

Very basic hotel. Outside car park didn't give us much confidence about car safety.
Rooms were clean but very basic and dated. Beds creaked.
There is a lift but again very dated and tiny, hard work with luggage.

We had an early flight so went to bed early and were woken up at midnight with people in the hallway banging doors and speaking loudly. We could also hear what we assume was a kid running around in the room above us.

There was an intermittent hum in the room all night, we don't know why but not what you want when trying to rest.

Although we only needed a bed for the night before an early flight I wish we'd paid more to stay somewhere a bit nicer and quieter

2026-08-14 • via Nuitee